Exterior
Check availability

Reviews of Banyan Tree Chongqing Beibei

5 out of 5
Banyan Tree Chongqing Beibei
101 Hot Spring Road Chengjiang, Chongqing, Chongqing

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Banyan Tree!
How beautiful Banyan Tree is! It sits on the side of the mountain Jinyun. Our room is very charming and calm with a hot-spring at the balcony! There is a amazing garden on the first floor. 悦榕庄静坐在重庆北培缙云山侧，美丽的环境、舒适的房间。每间房都自带温泉池。底层有个非常漂亮的花园，慢慢欣赏可能得耗两、三小时。我是重庆长大的， 长期定居国外，有机会享受悦榕庄，是我这次回国过年的一大惊喜。准备9月间带朋友再住悦榕庄，顺便将金刀峡逛了。
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Perfect spa perfect hot spring. Nice staff. Definitely come back again. Thanks
Stayed 1 night in Feb 2018
Response from Una Zhang, Marcom Director on 26 Feb 2018
Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Spring weekend
Its a world class resort - Managed by Banyan Tree, a very new hotel. However, during the weekend we arrived the city was having natural gas issues. We were unable to enjoy the public bath areas. The rooms in the main building are still under construction, so you will be woken up by the contractors which starts at 9am. Hopefully they can finish all the construction so there won't be disturbance to the main building. The Villa areas are not completed either, but its further away from the main building, the sound is less disturbing. The staff are all very polite, and well trained. The hotel may need to have more amenities so that in-case the hot spring is not functioning, they can provide other activities for guests. Over all great experience with minor kinks that the polite staff have helped manage. Thank you, and will come again.

6/10 Okay

Dabin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
날씨가 습하고 빌라쪽이라서 그런지 이불 배게가 습해서 곰팡이 냄새 났음. 주말에만 조식뷔페 가능, 평일 조식뷔페 불가능. 사람 별로없어서 룸으로 가져다준다함. 서양식 레스토랑 인당300RMB이상 하면 사이드뷔페 이용가능하다 했는데 먹을거 거의 없음. 직원들 서비스는 괜찮았음.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
當天入住的酒店有異味,但和前台溝通後馬上換了房間給我們,當晚同等級房間滿房,幫我們升等成別墅套房, 服務速度非常好,
Stayed 1 night in Apr 2019

10/10 Excellent

HO YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
私密很好，在房间就可以泡温泉。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒适的住宿体验。温泉非常好

8/10 Good

XI, 重庆

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
仍有差距
比开业时环境要好点，只是水景小溪一直是黄色，有时客房服务电话打通竟然没人接听，枕头没有矮枕配备，房间空调温度无法调节