Title: HUALUXE Shanghai Twelve at Hengshan by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HUALUXE Shanghai Twelve at Hengshan by IHG Luxury hotel with 2 restaurants and full-service spa ![Indoor pool](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/4851060c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/0ca5caf2-9240-4a4f-913c-b53d9ed27b24-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![2 restaurants, Fusion cuisine](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/8a2d38e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/2ec7b4d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/733dd9d2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel, offers a luxury retreat with peaceful gardens. The spa provides hydrotherapy and massage treatments, while two on-site restaurants serve fusion cuisine. Guests enjoy the tranquil setting and free WiFi in their rooms. 8.8 Excellent ## Popular amenities - Bar - Pool - Spa - Room service - Breakfast available - Gym £100 includes taxes & fees 29 Sept - 30 Sept ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5414561&PinnedHotelID=5414561&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/43128a5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/cdbeb134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - Sleeps 2 - 1 Single Bed ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/a358d9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Standard ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - 431 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/a358d9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Premium 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - 592 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Suite, 1 King Bed (with Round Daybed) | In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/4e0fc60d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed (with Round Daybed) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - 786 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/a358d9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - Sleeps 2 - 1 Single Bed ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/a358d9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Premium Courtyard View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - 517 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/a358d9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/a358d9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Standard Courtyard View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hairdryer Bathrobes Separate bath and shower Private bathroom - 420 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/2d7bf939.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Courtyard-View (Double Bed) - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/ccb4c7e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Junior Suite - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/068aa7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### President Suite - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/42af0048.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Standard - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/8b4ae32c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Handicapped-friendly Double Room - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/89a6270e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/059f0119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Queen Beds Premium - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/738d6991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/8ca48251.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Courtyard Deluxe Double Room - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/c25468c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Queen Beds Premium Courtyard View - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/8b4ae32c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/4732b434.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Deluxe STE with Round Daybed - Sleeps 2 ![In-room safe, desk, laptop workspace, free cots/infant beds](https://images.trvl-media.com/lodging/6000000/5420000/5414600/5414561/068aa7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed 1 Bedroom Suite - Sleeps 2 ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1510000/1509400/1509301/7ec80d89_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Shanghai Downtown Shanghai - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 1,009 reviews £129 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Shanghai-Hotels-Conrad-Shanghai.h1509301.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4045400/4045318/b3a64999.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shanghai Marriott Marquis City Centre Downtown Shanghai - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews £115 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Shanghai-Hotels-Shanghai-Marriott-Hotel-City-Centre.h4045318.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![3 restaurants, breakfast, lunch, dinner served; Chinese cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2060000/2051100/2051013/w3837h2557x3y3-1f8ae575_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Shanghai Downtown Shanghai - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 258 reviews £229 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/Shanghai-Hotels-Park-Hyatt-Shanghai.h2051013.Hotel-Information?chkin=2025-9-26&chkout=2025-9-27&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15440000/15431400/15431321/ecc58f94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shanghai City Center Jing'an - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 62 reviews £109 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Shanghai-Hotels-Hilton-Shanghai-City-Center.h15431321.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15090000/15084200/15084192/6b638b02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis on the Bund, Shanghai Downtown Shanghai - Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 26 reviews £237 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Shanghai-Hotels-The-St-Regis-On-The-Bund.h15084192.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/6000000/5650000/5642500/5642473/1d1f8599_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shanghai Marriott Hotel Pudong East Pudong - Pool - Hot tub - Free WiFi - Restaurant 9.2 Wonderful 200 reviews £102 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/Shanghai-Hotels-Shanghai-Marriott-Hotel-Pudong-East.h5642473.Hotel-Information?chkin=2025-9-30&chkout=2025-10-1&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/113000000/112180000/112172700/112172641/e2df8a34.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Shanghai Pudong Airport by IHG Pudong - Parking included - Free WiFi - Restaurant - Gym 9.4 Exceptional 109 reviews £79 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Holiday-Inn-Shanghai-Pudong-Airport.h112172641.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/110000000/109980000/109972400/109972363/7ab6b297.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shanghai Zhangjiang Science City Pudong - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 3 reviews £90 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/Hilton-Shanghai-Zhangjiang-Science-City.h109972363.Hotel-Information?chkin=2025-9-30&chkout=2025-10-1&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![2 restaurants, breakfast, lunch, dinner served; Chinese cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/18000000/17960000/17950300/17950249/2001b20c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W Shanghai - The Bund Downtown Shanghai - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 345 reviews £238 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Shanghai-Hotels-W-Shanghai-The-Bund.h17950249.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) Ad ![2 restaurants, lunch, dinner served; Italian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/22000000/21470000/21465000/21464945/3c29330e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bulgari Hotel Shanghai Huangpu - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 78 reviews £576 includes taxes & fees 22 Sept - 23 Sept [](https://www.expedia.co.uk/Shanghai-Hotels-Bulgari-Hotel-Shanghai.h21464945.Hotel-Information?chkin=2025-9-22&chkout=2025-9-23&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=0abfc5d9-7e93-4fac-897a-763e06f32c8f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-HUALUXE-Shanghai-Twelve-At-Hengshan.h5414561.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-HUALUXE-Shanghai-Twelve-At-Hengshan.h5414561.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.20498%2C121.44614&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u5fRGBm6vkP9cSBVzz0tJggzT74=) 12 Hengshan Road, Xuhui District, Shanghai, Shanghai, 200031 #### What's nearby - Former French Concession - 1 min walk - 0.0 miles - Xujiahui Shopping District - 19 min walk - 1.0 mile - Jing'an Temple - 3 min drive - 1.7 miles - People's Square - 5 min drive - 3.1 miles - Xintiandi Style Shopping Centre - 5 min drive - 2.6 miles #### Getting around - Zhaojiabang Road Station - 6 min walk - Shanghai South Railway Station - 9 min drive - Hongqiao International Airport (SHA) - 32 min drive #### Restaurants - ‪le Comptoir de Pierre Gagnaire - ‬1 min walk - ‪% Arabica - ‬1 min walk - ‪xs ca술ta 大人 - ‬1 min walk - ‪拉妃 - ‬2 min walk - ‪哥莉酒吧 - ‬1 min walk ## About this property ### HUALUXE Shanghai Twelve at Hengshan by IHG Luxury family-friendly hotel near People's Square You can look forward to a terrace, a garden and a playground at HUALUXE Shanghai Twelve at Hengshan by IHG. Indulge in a body treatment, a facial and a massage at the on-site spa. Enjoy Fusion cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An indoor pool and a children's pool - Buffet breakfast (surcharge), express check-out and express check-in - Babysitting (surcharge), a front desk safe and tour/ticket information - Wedding services, a banquet hall and a 24-hour front desk Room features All 169 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Bathrooms with rainfall showers and separate baths/showers - Free infant beds, coffee/tea makers and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: CNY 288 per person - 2 restaurants - A bar/lounge ### Restaurants on site - 12 Hengshan - Lobby Lounge - Tops and Terrace ### Things to do - Children's pool - Full-service spa - Health club - Indoor pool - Playground - Steam room ### Family friendly - Babysitting (surcharge) - Children's pool - In-room cot - Indoor pool - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space ### Outdoors - Garden - Terrace ### Full-service spa - 2 treatment rooms - Facials - Hydrotherapy - Prenatal massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Grab bar near toilet - Lever door handles - Lift - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 1 building - 6 floors - Art Deco architecture - Ballroom - Banquet hall - Built in 2012 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 42-inch LED TV - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Espresso maker - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 288 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Children under 15 years old are not allowed in the swimming pool without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Luxury Collection Hotel Shanghai Twelve Hengshan Twelve Hengshan Luxury Collection Twelve Hengshan Luxury Collection Hotel Twelve Hengshan Luxury Collection Hotel Shanghai Twelve Hengshan Luxury Collection Shanghai Twelve Hengshan Shanghai Twelve Shanghai Twelve at Hengshan A Luxury Collection Hotel Shanghai Twelve Hengshan Collection ## Frequently asked questions ### Does HUALUXE Shanghai Twelve at Hengshan by IHG have a pool? > Yes, this property has an indoor pool and a children's pool. ### How much does it cost to stay at HUALUXE Shanghai Twelve at Hengshan by IHG? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at HUALUXE Shanghai Twelve at Hengshan by IHG on 29 Sept 2025 start from £99.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Shanghai-Hotels-HUALUXE-Shanghai-Twelve-At-Hengshan.h5414561.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is HUALUXE Shanghai Twelve at Hengshan by IHG pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at HUALUXE Shanghai Twelve at Hengshan by IHG? > Check-in start time: 2 PM; check-in end time: noon. ### What time is check-out at HUALUXE Shanghai Twelve at Hengshan by IHG? > Checkout is at noon. ### Where is HUALUXE Shanghai Twelve at Hengshan by IHG located? > This family-friendly Shanghai hotel is located in the historical district, within 1 mi (2 km) of Hengshan Road, Metro City and Xujiahui Shopping District. People's Square is 2.8 mi (4.4 km) away. Zhaojiabang Road Station is 6 minutes by foot and Hengshan Road Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HUALUXE Shanghai Twelve at Hengshan by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 74 8 - Good 48 6 - Okay 8 4 - Poor 3 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Davi 15 Sept 2025 Liked: Amenities, property conditions & facilities I love the style of the hotel and we even got an upgrade. I think staff try to be helpful but it didn’t quite hit the spot. It was summer and the air conditioning is not as consistent as we would like so sleep wasn’t so good. Room style was great. Love the garden area. The visit was just sickly hot for us so affected our experience. Breakfast was complementary, not sure if it’s due to the upgrade and we enjoyed the breakfast- had a variety of healthy and normal options. We will probably stay again if we come to Shanghai but not in summer next time. ##### Davi Stayed 2 nights in Sep 2025 ### 8/10 Good #### Huong 7 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Enjoyed our stay at the HUALUXE mainly due to the staff who were incredibly friendly and helpful. Our room was a bit dated and a bit dusty in some corners, but overall not too bad. Location was great, easy to walk into the central area with lots of restaurant choices! ##### Huong Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Shelly 24 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, multi choice breakfast, nice enviornment ##### Shelly Stayed 13 nights in May 2024 ### 8/10 Good #### Sandesha 4 Mar 2024 Very good location, staff and clean rooms. ##### Sandesha Stayed 1 night in Mar 2024 ### 10/10 Excellent #### John 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel facility is slightly old but clean and comfortable, a quiet spacious oasis. When I stayed there in Feb. 2025, their price was a good deal. I highly recommend if you are looking for a comfortable, quiet, convenient place to stay. If you are looking for hustle and bustle, this hotel is a little far from the Bund. ##### John Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Winton 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy to recommend Everything was as would be expected in a quality hotel. I enjoyed my stay. ##### Winton Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Huge comfortable room I travel and stayed in a King room by myself - the room is HUGE with lots of space to walk around or lay my luggages in the floor. The bed was very comfortable. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Shelly 4 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location, like their breakfast. The option for dinner could be improved. ##### Shelly Stayed 12 nights in Oct 2023 ### 2/10 Terrible #### Jay 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the worst stay in my hotel experience. Hotel and amenities are fine and nice but hotel refused to turn on AC while the rooms are scorching hot, humid and stuffy. I get it, its april and still cool outdoor but indoor is a separate story. I was waking up covered in sweat, drenched and yet they still refuse to turn on the AC. Their reasoning is that they would have tovturn on the central AC and would be the entire floor, not just my room, which doesnt make sense to me. Other guests can choose to turn off if it is cold. Would not choose this hotel again as there are plenty quality hotels available in shanghai ##### Jay ### 10/10 Excellent #### Shunjia 20 Aug 2025 ##### Shunjia Stayed 2 nights in Jul 2025 ### 8/10 Good #### Tomomi 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駅からすぐ側で近かったので移動に便利でした!ホテル内もとても綺麗でした! ##### Tomomi Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### David 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities I thought it was a great property with walking access to local food establishments and metro station right across the street ##### David Stayed 4 nights in May 2025 ### 10/10 Excellent #### Oliver 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities ##### Oliver Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Apr 2025 ### 8/10 Good #### Wing Yi 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wing Yi Stayed 5 nights in Apr 2025 ### 6/10 Okay #### HIROMI 8 Apr 2025 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities 綺麗なホテルで室内も広く良いホテルです。アメニティも揃っていました。フロントは日本語は通じないので通訳アプリで対応した。 朝食はバラエティー豊かです。 エアコンが壊れていたので、寒い思いをした。喫煙エリアはホテル内にはありませんので外に行きました。 ##### HIROMI Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Rika 21 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities 家族3人で宿泊しました。部屋が広く、ベッドが質が高くとても良かった。浴室も広く、バスタブも快適です。朝食も品数が多く、美味しかったです。また、上海へ行く際には利用したいです。 ##### Rika Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### rabia 4 Dec 2024 ##### rabia Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### ANTONIO 17 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ANTONIO Stayed 4 nights in Nov 2024 ### 8/10 Good #### Margaret 3 Nov 2024 ##### Margaret Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Wendy 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wendy Stayed 7 nights in Oct 2024 ### 8/10 Good #### Wendy 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wendy Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Suzanne 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Suzanne Stayed 4 nights in Oct 2024 ### 8/10 Good #### Yudong 16 Oct 2024 Liked: Cleanliness, staff & service, room comfort ##### Yudong Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [The Langham, Shanghai, Xintiandi](https://www.expedia.co.uk/Shanghai-Hotels-The-Langham.h3675078.Hotel-Information) > > [The Three Swans Hotel, Market Harborough, Leicestershire](https://www.expedia.co.uk/Market-Harborough-Hotels-The-Three-Swans-Hotel.h14686.Hotel-Information) > > [Village Cave House Hotel](https://www.expedia.co.uk/Nevsehir-Hotels-Village-Cave-House-Hotel.h12707797.Hotel-Information) > > [Hotels with Hot Tubs in Surrey](https://www.expedia.co.uk/Surrey-Hotels-Hotels-With-Hot-Tubs.0-0-d9759-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Travelodge Bournemouth Seafront](https://www.expedia.co.uk/Bournemouth-Hotels-Travelodge-Bournemouth-Seafront.h4804496.Hotel-Information) > > [Courtyard by Marriott Shanghai Central](https://www.expedia.co.uk/Shanghai-Hotels-Courtyard-By-Marriott-Shanghai-Central.h3837097.Hotel-Information) > > [All-Inclusive Hotels in Madeira Island](https://www.expedia.co.uk/Madeira-Island-Hotels-All-Inclusive-Hotel.0-0-d11326-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Ramada Plaza Shanghai Pudong Airport](https://www.expedia.co.uk/Shanghai-Hotels-Ramada-Plaza-Shanghai-Pudong-Airport.h979207.Hotel-Information) > > [InterContinental Shanghai Wonderland by IHG](https://www.expedia.co.uk/Shanghai-Hotels-Intercontinental-Shanghai-Wonderland.h23530961.Hotel-Information) > > [4 Star Hotels in Mansfield](https://www.expedia.co.uk/4Star-Mansfield-Hotels.s40-0-d6047095.Travel-Guide-Filter-Hotels) > > [Okura Garden Hotel Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Okura-Garden-Hotel-Shanghai.h471750.Hotel-Information) > > [Hotels near Scafell Pike](https://www.expedia.co.uk/Scafell-Pike-Hotels.0-l6088035-0.Travel-Guide-Filter-Hotels) > > [Hotels in Nenagh](https://www.expedia.co.uk/Nenagh-Hotels.d602504.Travel-Guide-Hotels) > > [Hotels with Early Check-in in England](https://www.expedia.co.uk/Destinations-In-England-Hotel-With-Early-Check-In.0-0-d11218-thotelwithearlycheckin.Hotel-Filter-Destinations) > > [Hotels in Penarth](https://www.expedia.co.uk/Penarth-Hotels.d182878.Travel-Guide-Hotels) > > [Hotels with Gym in Luxembourg](https://www.expedia.co.uk/Destinations-In-Luxembourg-Hotel-With-Gym.0-0-d103-thotelwithgym.Hotel-Filter-Destinations) > > [IFC Residence](https://www.expedia.co.uk/Shanghai-Hotels-Ifc-Residence.h7870298.Hotel-Information) > > [Hotels in Pula](https://www.expedia.co.uk/Pula-Hotels.d2908.Travel-Guide-Hotels) > > [Pudong Shangri-La, Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Pudong-Shangri-La.h124595.Hotel-Information) ### Flights > [Flights from Liverpool (LPL) to Bergerac (EGC)](https://www.expedia.co.uk/lp/flights/lpl/egc/liverpool-to-bergerac) > > [Flights from Dublin (DUB) to Tuban (DPS)](https://www.expedia.co.uk/lp/flights/dub/dps/dublin-to-denpasar) > > [Flights from Vitoria (VIX) to London (LHR)](https://www.expedia.co.uk/lp/flights/vix/lhr/vitoria-to-london) > > [Flights from Enugu (ENU) to London (LHR)](https://www.expedia.co.uk/lp/flights/enu/lhr/enugu-to-london) ### Cars > [Car hire in Lancaster](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Lancaster.d6057574.Car-Hire-Guide) ### Activities > [Things to do in Verona](https://www.expedia.co.uk/Things-To-Do-In-Verona.d6046582.Travel-Guide-Activities) > > [Things to do in Cassino](https://www.expedia.co.uk/Things-To-Do-In-Cassino.d180609.Travel-Guide-Activities) ### Packages > [Adventuredome Theme Park](https://www.expedia.co.uk/Adventuredome-Theme-Park-Las-Vegas.d6064243.Attraction) > > [Egypt](https://www.expedia.co.uk/lp/theme-holidays/luxury-holidays/52/Egypt) > > [London Palladium Theatre](https://www.expedia.co.uk/London-Palladium-Theatre-London-City-Centre.d6079033.Attraction) ### General > [Visit Prague City Center](https://www.expedia.co.uk/Prague-Prague-City-Center.dx6278809)