Hotel Colonial Zaci by GuruHotel

Property class: 3.5

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Take advantage of a rooftop terrace, a garden and a library at Hotel Colonial Zaci by GuruHotel. Free in-room WiFi and an outdoor entertainment area are available to all guests.
The current price is £42
includes taxes & fees
24 Sept - 25 Sept

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom

A bedroom with a large bed, a nightstand, a grey sofa, a decorative wall, and a view of an outdoor area with plants and a statue.

Deluxe Room, 1 Queen Bed, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds, Private Bathroom, City View

A hotel room with two beds, a patterned rug, a wall-mounted air conditioner, and a framed picture on the wall.

Family Double Room, 2 Double Beds, Private Bathroom, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed, Private Bathroom, City View

A bedroom with a stone-patterned ceiling, a wooden bed frame, a bench at the foot of the bed, and a nightstand with a plant.

Premier Suite, 1 King Bed, Private Bathroom, City View

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located near a boardwalk, Hotel Colonial Zaci by GuruHotel is in Colonia Centro neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Cenote Zaci and Francisco Canton Rosado Park, while Museo de San Roque and Casa de los Venados are cultural highlights. Make sure you don't miss outdoor adventures like cave exploring, ziplining and ecotours. Visit our Valladolid travel guide
Map
Calle 42 #196 x 35 y 37, Centro, Valladolid, YUC, 97780

What's nearby

  • A historic church with two bell towers and a clock.
    Francisco Canton Rosado Park
    2 min walk - 0.1 miles
  • A historic church with two towers, a street with cars, and palm trees.
    Cathedral of San Gervasio
    3 min walk - 0.2 miles
  • A vibrant mural with a central sun, surrounded by various animals and figures.
    Casa de los Venados
    5 min walk - 0.3 miles
  • A natural pool surrounded by lush greenery and rocky cliffs.
    Cenote Zaci
    6 min walk - 0.4 miles
  • Valladolid Municipal Palace
    5 min walk - 0.3 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    111 min drive

Restaurants

  • Mesón del Marqués
    3 min walk
  • Marquesitas El tío Batman
    3 min walk
  • Hosteria Del Marques
    3 min walk
  • Agustin Gusto
    2 min walk
  • Los Portales
    4 min walk

About this property

Hotel Colonial Zaci by GuruHotel

  • Hotel located in Colonia Centro
  • A rooftop terrace, a garden and a library are just a few of the amenities provided at Hotel Colonial Zaci by GuruHotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area.
  • You'll also enjoy perks such as:
    • Free extended parking, plus self-parking (surcharge)
    • Express check-out, express check-in and a water dispenser
    • Luggage storage, a front desk safe and concierge services
  • Room features
  • All guest rooms are individually furnished, and offer comforts, such as premium bedding and furnished patios, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Tempur-Pedic beds and down duvets
    • Designer toiletries, showers and hairdryers
    • 20-inch Smart TVs with Netflix
    • Private gardens, separate sitting areas and separate dining areas

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  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
9.4 out of 10, Exceptional, 186 reviews
The price is £33
includes taxes & fees
24 Sept - 25 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Free extended parking on site
  • Parking on site (surcharge)
  • Limited on-site self parking

Things to do

  • Library
  • TV in common areas

Family friendly

  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch smart TV
  • Netflix

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

The property charges 4.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 4.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Colonial Zaci by GuruHotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Colonial Zaci by GuruHotel?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Colonial Zaci by GuruHotel on 24 Sept 2026 start from £42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Colonial Zaci by GuruHotel?

Extended parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Colonial Zaci by GuruHotel?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Hotel Colonial Zaci by GuruHotel?

Checkout is at noon. Late checkout is available for MXN 200 (subject to availability).

Where is Hotel Colonial Zaci by GuruHotel located?

Located in Colonia Centro, this hotel is steps away from Francisco Canton Rosado Park and Chocolate Museum - Story Valladolid. Cathedral of San Gervasio and Valladolid Municipal Palace are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Colonial Zaci by GuruHotel Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 93 out of 149 reviews
Rating 8 - Good. 31 out of 149 reviews
Rating 6 - Okay. 15 out of 149 reviews
Rating 4 - Poor. 5 out of 149 reviews
Rating 2 - Terrible. 5 out of 149 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++ all around great staff nice rooms great location 100% recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with air con, nice staff, centrally located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and service was wonderful. One block up from center park. Four block walk to Zaci Cenote!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
The hotel was okay overall. Its location is incredible, which is definitely the biggest plus. It also has parking, and the facilities feel like a plus in terms of amenities. Unfortunately, the service was disappointing, and the beds were very uncomfortable, which was honestly quite sad and affected the overall experience.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from this hotel. The location is excellent. You can walk to many different town locations (restaurants, the Main Park, the San Servacio Temple, Calzada de los Frailes). Staff was very attentive and friendly. The room was beautiful.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Amenities
It is near the city center and restaurants, which is a plus. There is very little hot water and no amenities.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Excellent location. The room was very noisy and not so clean. Hot water was intermittent.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

sufficient for 2 nights in a central location

we stayed at the hotel for two nights and rated the stay as adequate for the price. the hotel staff were not exactly workhorses, and were always on their cell phones and sitting around in the lobby instead of helping with luggage or holding doors. the rooms were okay, if not totally clean. you have enough space, but no refrigerator. Hot water only comes after a few minutes. the worst: the noise from the street, the neighboring rooms or the fountain in the courtyard. the best: the central location and working a/c
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Perfect location, staff is very nice
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was solid from location to cleaniness. Water from the shower needs some effort to figure out though
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, pretty much what you see on photos. Hotel is centrally located with free parking just across the street. I would repeat if I came back to Valladolid
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean just older
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We got a room not at the main property building but across the street where they have the parking lot and like 6 other units. Was a bit skeptical at first but the rooms had good AC and clean bathrooms. The decor was a bit strange with a jaguar statue with a green light, lol but overall the stay was pleasant. Hotel is 2 blocks from main plaza and restaurants. Parking lot has only 7-8 spaces, so get there early. Staff was super nice.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up with a cocoroach in my bed, the little balcony they so advertise in their site was full of garbage and dirty months without cleaning at least, in the reception a client was complaining about the room not being made, thank God I only stayed one night..honestly AWFUL, I was going to book for other days but of course i ill never return to the place..how can u grade it excellent in your site...NO WAY
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I liked that this hotel was just steps away from the city center and all the restaurants, but the room was extremely small, there was very loud music outside until late, and our window faced the stairs which people could look right in to our room. There was no pool and the rooftop was very bare. Didn’t have a restaurant in the lobby, they offer you coffee in the morning but it was turned off and cold and there was nowhere to sit to enjoy the coffee.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
AC stopped working in the middle of the night.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not understand how this property has been rated so highly. We really did not have a good stay. Our bathroom ceiling light was leaking the entire time. Every time you used the toilet you got dripped on and a huge wet patch. I reported this multiple times but the staff didn’t help. They said it was going to get fixed and never was. If I can give you any advice it would be to pay that little bit extra for a different hotel.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico , limpio y excelente !!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, todo muy limpio
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel chiquito pero muy bonito y limpio, y a una cuadra de la plaza principal, y el personal fue muy amable y atento, sin duda me volveria a quedar en el hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Es un buen hotel muy céntrico, las camas no muy cómodas pero puedes descansar uno o dos días sin problema.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una mentira su anuncio. Reservé habitación de luces con cama Queen y vista a la ciudad. Me dieron un mini cuarto, con la coladera de la regadera tapada, sin vista. El personal muy temprano riéndose y no dejaban descansar. El personal de recepción no quisieron cancelar mi reserva. No solucionaron nada. Todo estuvo muy mal. Quedé a disgusto
Stayed 1 night in Jul 2026