Title: Hotel Colonial Zaci by GuruHotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Colonial Zaci by GuruHotel Central hotel connected to a shopping centre in Valladolid with a rooftop terrace ![Sun deck](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/51cba67d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/cdf36b96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/6b0dec1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Double Room, 2 Double Beds, Private Bathroom, City View | View from room](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/d8f9d998.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/7bcc519f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Colonial Zaci by GuruHotel blends historic charm with modern amenities next to a shopping center. Enjoy the library, rooftop garden, or outdoor entertainment area. Free WiFi keeps you connected, and the front desk is available 24/7. 8.8 Excellent ## Popular amenities - Parking available - 24/7 front desk - Housekeeping - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Room, 1 Queen Bed, Private Bathroom, City View | View from room](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/23ee5183.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Private Bathroom, City View 10.0 Exceptional 1 review ### Highlights Garden Furnished patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning - 161 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Premier Suite, 1 King Bed, Private Bathroom, City View | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/6b9bd029.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 King Bed, Private Bathroom, City View ### Highlights Garden Furnished patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning - 237 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Family Double Room, 2 Double Beds, Private Bathroom, City View | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/566d0622.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 2 Double Beds, Private Bathroom, City View 9.4 Exceptional 3 reviews ### Highlights Garden Furnished patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning - 215 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChichen-Itza-Valladolid-Hotels-Hotel-Colonial-Zaci.h37913802.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChichen-Itza-Valladolid-Hotels-Hotel-Colonial-Zaci.h37913802.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69205%2C-88.20239&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B9VDF_dZY4BvJOANy4sBrl7R2RE=) Calle 42 #196 x 35 y 37, Centro, Valladolid, YUC, 97780 #### What's nearby - Mercado Municipal - 1 min walk - 0.0 miles - Cathedral of San Gervasio - 3 min walk - 0.2 miles - Cenote Zaci - 6 min walk - 0.4 miles - Calzada de los Frailes - 6 min walk - 0.4 miles - Convent de San Bernardino de Siena - 14 min walk - 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 107 min drive #### Restaurants - ‪Las Campanas - ‬4 min walk - ‪Mesón del Marqués - ‬3 min walk - ‪Hosteria Del Marques - ‬3 min walk - ‪Agustin Gusto - ‬2 min walk - ‪Eleganzza Restaurante - ‬5 min walk ## About this property ### Hotel Colonial Zaci by GuruHotel Hotel connected to a shopping centre A rooftop terrace, a garden and a library are just a few of the amenities provided at Hotel Colonial Zaci by GuruHotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area. You'll also enjoy perks such as: - Free extended parking, plus self-parking (surcharge) - Express check-out, express check-in and concierge services - A TV in reception, a water dispenser and a front desk safe Room features All guest rooms are individually furnished, and offer comforts, such as premium bedding and furnished patios, as well as perks, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding, Tempur-Pedic beds and down duvets - Designer toiletries, showers and hairdryers - 20-inch Smart TVs with Netflix - Private gardens, separate sitting areas and separate dining areas ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 2 metres - Street parking available - Free extended parking on site - Parking on site (surcharge) ### Things to do - Library - TV in common areas ### Family friendly - Living room - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Turndown service ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Rooftop terrace ### Accessibility - No lift ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding - Tempur-Pedic mattress ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 20-inch smart TV - Netflix ### Food and drink - Free bottled water - Separate dining area ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Living room - Separate sitting area - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: MXN 200 Express check-out available ### Special check-in instructions The property charges 4.5 per cent for credit card payments Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Late check-out fee: MXN 200 (subject to availability) - Credit card charges are subject to a surcharge of 4.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 15 years old. This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Colonial Zaci Colonial Zaci By Guruhotel Hotel Colonial Zaci by GuruHotel Hotel Hotel Colonial Zaci by GuruHotel Valladolid Hotel Colonial Zaci by GuruHotel Hotel Valladolid ## Frequently asked questions ### Is Hotel Colonial Zaci by GuruHotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Colonial Zaci by GuruHotel? > Extended parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Colonial Zaci by GuruHotel? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. ### What time is check-out at Hotel Colonial Zaci by GuruHotel? > Checkout is at noon. Late checkout is available for MXN 200 (subject to availability). ### Where is Hotel Colonial Zaci by GuruHotel located? > Located in the heart of Valladolid, this hotel is steps away from Francisco Canton Rosado Park and Mercado Municipal. Cathedral of San Gervasio and Valladolid Municipal Palace are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Colonial Zaci by GuruHotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 10 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 66 8 - Good 27 6 - Okay 10 4 - Poor 4 2 - Terrible 4 ### 10/10 Excellent #### J Miguel 24 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great from this hotel. The location is excellent. You can walk to many different town locations (restaurants, the Main Park, the San Servacio Temple, Calzada de los Frailes). Staff was very attentive and friendly. The room was beautiful. ##### J Miguel Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Karla 4 Jan 2024 Disliked: Amenities It is near the city center and restaurants, which is a plus. There is very little hot water and no amenities. ##### Karla Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Marc-Olivier, chateauguay 6 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Marc-Olivier Stayed 1 night in Sep 2022 ### 6/10 Okay #### Gaulthier 13 Aug 2024 Disliked: Property conditions & facilities Excellent location. The room was very noisy and not so clean. Hot water was intermittent. ##### Gaulthier Stayed 1 night in Aug 2024 ### 4/10 Poor #### Eleonora 4 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I woke up with a cocoroach in my bed, the little balcony they so advertise in their site was full of garbage and dirty months without cleaning at least, in the reception a client was complaining about the room not being made, thank God I only stayed one night..honestly AWFUL, I was going to book for other days but of course i ill never return to the place..how can u grade it excellent in your site...NO WAY ##### Eleonora Stayed 1 night in Apr 2025 ### 6/10 Okay #### Charles 15 Jul 2024 Liked: Cleanliness, staff & service AC stopped working in the middle of the night. ##### Charles Stayed 1 night in Jun 2024 ### 6/10 Okay #### Sophia Alloh 5 Sept 2022 Liked: Cleanliness, staff & service I liked that this hotel was just steps away from the city center and all the restaurants, but the room was extremely small, there was very loud music outside until late, and our window faced the stairs which people could look right in to our room. There was no pool and the rooftop was very bare. Didn’t have a restaurant in the lobby, they offer you coffee in the morning but it was turned off and cold and there was nowhere to sit to enjoy the coffee. ##### Sophia Alloh Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Jessica 30 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I do not understand how this property has been rated so highly. We really did not have a good stay. Our bathroom ceiling light was leaking the entire time. Every time you used the toilet you got dripped on and a huge wet patch. I reported this multiple times but the staff didn’t help. They said it was going to get fixed and never was. If I can give you any advice it would be to pay that little bit extra for a different hotel. ##### Jessica Stayed 1 night in Jun 2024 ### 6/10 Okay #### Thomas 14 Sept 2025 Liked: Cleanliness Compliqué d’accès ##### Thomas Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Guillaume 18 Aug 2025 Liked: Amenities Perfect location, staff is very nice ##### Guillaume Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Ma Guadalupe 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien!! ##### Ma Guadalupe Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mayra Gabriela 29 May 2025 ##### Mayra Gabriela Stayed 4 nights in May 2025 ### 10/10 Excellent #### José Luis 25 May 2025 ##### José Luis Stayed 1 night in May 2025 ### 10/10 Excellent #### Alex sandro 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me la pasé muy bien todo está serca ##### Alex sandro Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Thomas 30 Apr 2025 Liked: Cleanliness ##### Thomas Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Fernando 16 Apr 2025 ##### Fernando Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Alejandro 4 Feb 2025 ##### Alejandro Stayed 2 nights in Jan 2025 ### 8/10 Good #### Sylvie 29 Jan 2025 ##### Sylvie Stayed 1 night in Jan 2025 ### 8/10 Good #### Maurizio 9 Dec 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Una buona soluzione Hotel con una buona posizione. Comodissimo il loro parcheggio. Ragazza alla reception molto disponibile. Camera buona senza molte pretese. ##### Maurizio Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Verified traveller 26 Nov 2024 #### sufficient for 2 nights in a central location we stayed at the hotel for two nights and rated the stay as adequate for the price. the hotel staff were not exactly workhorses, and were always on their cell phones and sitting around in the lobby instead of helping with luggage or holding doors. the rooms were okay, if not totally clean. you have enough space, but no refrigerator. Hot water only comes after a few minutes. the worst: the noise from the street, the neighboring rooms or the fountain in the courtyard. the best: the central location and working a/c ##### Verified traveller Stayed 2 nights in Nov 2024 ### 8/10 Good #### Sergio 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel bonito con una ubicación céntrica, tiene un pequeño roof en donde puedes estar disfrutando de parte de la vista de la ciudad. En nuestra habitación encontramos algunos cabellos en el colchón y batallamos un poco porque había varios mosquitos. ##### Sergio Stayed 1 night in Oct 2024 ### 6/10 Okay #### Verified traveller 22 Jul 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Super beliggenhed - uhøfligt personale Super beliggenhed - tæt på både busstation og centrum. Værelset var rigtig nydeligt og med en stor altan, men der var en meget skarp lugt af noget uidentificerbart. Derudover kunne man ikke få varmt vand i bruseren, og man måtte ikke smide toiletpapir i toiletterne. Personalet var meget dårlige til engelsk, og generelt ikke særlige imødekomne / høflige. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Leonardo 13 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities Esta bonito ##### Leonardo Stayed 1 night in Jul 2024 ### 10/10 Excellent #### David Alejandro 2 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy comodo y limpio ##### David Alejandro Stayed 1 night in Jun 2024 ### 10/10 Excellent #### David 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### David Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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