Ratings based on 4,520 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Palm Springs, CA

Fantastic hotel with lots of character and history

Posted 13-May-2016
Great room, fantastic front desk staff, perfect location with great shopping and restaurants nearby. Nico Osteria is close to hotel and definitely worth a visit.
5out of 5
by A verified traveller from Derbyshire

Perfectly situated for all shops/restaurants/lake

Posted 11-May-2016
Pros: Location was perfect. We got upgraded as the hotel was busy. Staff very helpful. Bar area very relaxing. Overall we would come back again
Cons: The weather was a bit murky but it improved as the week went along.
Location: Easy walking to the Magnificent mile and all its shops, lovely walk along the lake in both directions. We walked all the way to Wrigley field.
We had a wonderful time, such a friendly city, people so helpful. Baseball game amazing what a great atmosphere. Would recommend the River Cruise just seeing all the buildings up close was great. Would and have recommended this city to others and we will definitely be going back. Thanks for a great holiday
5out of 5
by A verified traveller

room very clean; good breakfast

Posted 10-May-2016
Pros: location
Cons: the restaurant
is a 4 star hotel and not 5 cause they can improve the restaurant
3out of 5
by A verified traveller

Posted 10-May-2016
Pros: Guest rooms were newly renovated.
Ok hotel in a great location. Lobby is a little dated, but the rooms are quite nice.
5out of 5
by A verified traveller from Valencia,Ca

Knickerbocker Hotel --A Must

Posted 06-May-2016
If you are visiting the Chicago area I strongly suggest staying at the Millenium Knickerbocker hotel! MK is centered in the middle of Magnificent Mile, conveniently located near the lakefront and several bikes stations so you can rent a bike and ride through the city! My room was clean, bed was comfortable and amenities complete your experience. They have an awesome bar and delicious cafe with a sizeable breakfast (excellent food) and all staff remind me of a gentlemen! Waiters, lobby, concierge friendly and always available to answer your questions and give suggestions! This place is safe, cops everywhere and doormen are courteous to all guests who walks through the door. Oh another tip---it is located across the street from the Drake Hotel the famous hotel where a Princess Diana stayed❤️Enjoy!
4out of 5
by A verified traveller

Posted 04-May-2016
Not enough pressure in shower. Lack of variety on menu, lack of 'real' restaurant, no privacy - sitting literally in the lobby- a turnoff.
4out of 5
by A verified traveller

great location and very clean but rooms are tiny.

Posted 03-May-2016
Pros: location
Cons: size of rooms
Location: shop
great location and great bar tenders. the only complaint that I have is the rooms are too small.
5out of 5
by A verified traveller from Cape Coral, Fl

What a Gem!

Posted 02-May-2016
EXCEPTIONAL customer service at this lovely hotel. The rooms were clean and cozy. Had lunch at the onsite restaurant and it was DELICIOUS. I was surprised with the service and elegance, alll at a very affordable price!
4out of 5
by A verified traveller

Clean and comfortable

Posted 02-May-2016
Enjoyed my stay here. Reasonable, good location, clean and comfortable bed and room. Will stay again
5out of 5
by A verified traveller from Mi

Beautiful hotel. Interesting history.

Posted 27-Apr-2016
We had a great time in Chicago. The knickerbocker made the whole experience.