Ratings based on 5,540 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Buffalo, New York

Amazing hotel, great staff, awesome experience

Posted 19-Feb-2018
I stayed with two other girls (all 24 years old) while we were in town for a school psychology conference. We arrived at the hotel and were greeted at the door. The staff were very nice and we were able to check-in af 2pm. The room was clean and spacious and the bathroom was extremely clean. There was a rain shower and handheld shower, which was nice. The thermostat worked and the room was cleaned daily. The elevators, lobby, and hallways were also exceptionally clean. The location is also perfect- right off of Michigan Ave., close to great shopping and not far from fun restaurants and bars. I would absolutely recommend this to anyone!!
3 out of 5
by A verified traveller

Posted 16-Feb-2018
It was okay, smaller and older than i expected. Still seemed modern. Appropriate for the price
5 out of 5
Recommended
for Everyone
by A verified traveller from wisconsin

Nice and quiet

Posted 16-Feb-2018
Great stay. The rooms were very clean and nice. The beds were very comfortable, but the best part was we couldn’t hear any neighbors. We all slept great. I usually hear every little noise in a hotel, but the rooms were extremely soundproof.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2018
It was awesome! It’s beautiful in the gold room and suite was amazing
2 out of 5
by A verified traveller

Do not stay here if u need inrernet

Posted 13-Feb-2018
It's the worse and then they tried to charge me for their customer service #... had to call 4 times
5 out of 5
Recommended
for Everyone
by A verified traveller from phoenix,az

Would stay again!

Posted 13-Feb-2018
Great location and very accomodating staff! Can’t wait to come back!
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Casual Weekend

Posted 13-Feb-2018
Thank you for the weekend, I had a great time .. Staff is friendly the hotel was clean Close to everything
4 out of 5
Recommended
for Everyone
by A verified traveller from Mi

Good time in Chicago

Posted 13-Feb-2018
Pros: The food
Great location, staff was outstanding, great food.
3 out of 5
by A verified traveller

Posted 12-Feb-2018
Cons: If there's free coffee in the lobby... I never found it.
Shower head pressure was low. And the room seemed a bit tight
4 out of 5
Recommended
for Everyone
by A verified traveller from windsor ontario

Great value close to downtown

Posted 10-Feb-2018
An older hotel but I had all good things -- no bad experience at all and a great value