Ratings based on 4,724 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

a nice historic hotel

Posted 24-Sep-2016
The people are very friendly and it's a lovely old hotel. Bathrooms are updated and mine had a jacuzzi. Rooms are nice but the bed a little worn. Fairly intimate lobby, which I like. I hope the owners will restore the hotel further as time goes on, but worth the stay.
4out of 5
by A verified traveller

Solid 4-star hotel on the Magnificent Mile

Posted 21-Sep-2016
This is a solid 4-star hotel on the Magnificent Mile. It's only weakness is that parts of the hotel are showing it age, and the rooms are a bit small. But everything else is great!
4out of 5
by A verified traveller from Columbus. OH

Good Location, Good Stay

Posted 21-Sep-2016
Great hotel overall. Only problem we ran into was getting charged for things in the mini bar that we did not take. After staying at other hotels it was a shell shock to get charged for every little thing including internet.
3out of 5
by A verified traveller from South Dakota

was close to the beach good bar good entertai

Posted 20-Sep-2016
Pros: Proximity to the beach
Very small rooms Clean Restaurant OK comfortable lounge
5out of 5
by A verified traveller from Kansas City, KS

Beautiful hotel!

Posted 18-Sep-2016
We enjoyed every part of our experience at this hotel. The staff was very professional and helpful. Would definitely stay here again!
4out of 5
by A verified traveller

Posted 18-Sep-2016
Pros: Walking distance to shopping, fine dining and transportation was easy, just from walking.
Didn't stay long to take full advantage. Was very nice and clean. Few minor things, like bathroom vent wasn't working. Staff was very helpful.
5out of 5
by A verified traveller

Very close to everything

Posted 15-Sep-2016
The staff is super friendly and helpful, Specifically jermel and francisco and junior. The staff will go an extra mile to make your stay comfortable and welcoming. Definitely will recommend the hotel and will look forward to next visit back to the hotel.
5out of 5
by A verified traveller from Atlanta

Great hotel in the middle of everything!

Posted 14-Sep-2016
Pros: Everything..............clean, neat, classy, well appointed, well located. Safe!
Cons: Maybe new carpeting on some floors.
Location: Ground Zero for fun, food, shopping!
I have stayed here before, so I knew it would be the perfect location to treat my girlfriend to a birthday escape weekend. She was thrilled, we had a blast and I will absolutely stay here again!
5out of 5
by A verified traveller from chicago

Close to shopping and great restaurants

Posted 14-Sep-2016
Loved the hotel we had a great time. Nice bar in the lobby. Room was very Nice
4out of 5
by A verified traveller

Posted 11-Sep-2016
Only thing I disliked was the noises the mattress cover made every time I moved the rustle woke me up!