Ratings based on 4,926 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Oshkosh WI

Close to restaurants and Michigan Ave!

Posted 16-Jan-2017
Our stay was great overall! The staff was extremely helpful and very nice. The bar staff was great as well! Our room was cozy and overall pretty quiet. The only thing that I wasn't happy about was that the fan on the AC unit didn't work when we tried to turn it on. I've slept with a fan my whole life so not having one sucked a little but eventually I fell asleep just fine. Other than that, we would recommend this to anyone! Great price and great location, great staff!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2017
Very nice room, close to everything . Staff was courteous and helpful. It was exactly what I needed
3out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Nice hotel close to Mag-Mile

Posted 13-Jan-2017
I was in a room to accommodate the handicap and requested another room, but not able to move, hated the tub.
4out of 5
Recommended
for Everyone
by A verified traveller from MI

Modern rooms. Friendly staff

Posted 13-Jan-2017
Nice, quiet rooms. Very helpful staff in lobby. On the edge of the center of shopping, but ok.
5out of 5
Recommended
for Everyone
by A verified traveller from Michigan

great hotel great location

Posted 11-Jan-2017
Pros: location, cleanliness, bar
Cons: bigger rooms
Very happy with this hotel price, location, cleanliness all excellent.
5out of 5
Recommended
for Everyone
by A verified traveller from K

Great hotel great location

Posted 09-Jan-2017
It was so nice to be close to everything downtown. Travel to each of our locations took only about 10 minutes and it was great to be able to walk around downtown so easily as well. The staff was friendly and very helpful!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jan-2017
Perfect location. Check in was quick. Desk staff courteous but made no effort to instruct you to where breakfast was being served or times. House keeping and restaurant staff very friendly and helpful.
5out of 5
Recommended
for Everyone
by A verified traveller

Walking distance to shopping and food. Great staff

Posted 03-Jan-2017
Location: Close to major shopping (walking distance). Cute little donut shop nearby that is good for a quick breakfast.
Overall was a great stay. No major issues with my room. The amenities were very clean. A little disappointing that my room only had a shower and not a tub, but this was not a major issue. The staff was also friendly and very quick to respond to any requests.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent location.

Posted 03-Jan-2017
Comfortable room overall. Easy to adjust room temperature. King size bed was comfortable. Room and bathroom were clean and well maintained. There was one problem with an unruly guest on New Years Eve at about 3am. The hotel staff reacted and took care of the problem immediately. I was quite impressed with that. I would definitely stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Small but comfortable

Posted 31-Dec-2016
My criticisms are these only: There could be another shelf in the shower for guests' shampoos, etc. Also, feel your washcloths. Now feel your towels. Can the towels be as soft as the washcloths? Your bar staff is wonderful and the area is comfortable and handsome. The gingerbread replica was delightful - is there something else decorative year round? We really enjoyed our 4-night stay.