Great position just off Michigan Avenue.
Bedrooms comfortable, beds, shower and storage excellent. Service in restaurant, lobby and door very good. Little disappointed with desk as on arrival and departure there appeared to be a lack of interest and attention to whether our stay was enjoyable. On the other hand the waiting staff particularly were superb. There was a continual hum outside at night which I presume was something to do with the air conditioning mechanisms however this was solved with ear plugs. This hotel is in a great position and was value for money, just please after a long flight be a bit more welcoming on the desk as in other hotels in the States I have visited the customer is generally treated enthusiastically and attentively.