I mistakenly booked this room on September 13th
I tried several times to cancel and get a refund immediately after booking this room on September 13th. I was on hold for more than 30 minutes and tried both expedia and the hotel itself. The hotel could not help since it was booked through expedia. It was a non refundable reservation even though I booked another room for September 13th through expedia, the day I was actually in Chicago. I immediately tried contacting expedia to cancel the TUESDAY October room mistakenly booked (I thought I clicked September), only to get put on hold and nobody returning to the phone. Even after trying online to get a response, I gave up. ALSO, the room I ended up getting on September 13th was a nightmare too. It was not published, but the room was a dorm, shared with 3 others. When I got on the elevator for THAT room, 5 drugged looking gang banging HUGE guys wanted to know if I was going to the dorm. I said NO, went to the lobby and ended up paying $500.00 for a hole in the wall room. This was by far the WORST experience in my many years of travel.