Ratings based on 3,210 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Ottawa, Ontario

Great location

Posted 25-Oct-2016
Proximity to downtown and many attractions. A wide variety of excellent food nearby.
3out of 5
by A verified traveller from Nashville

Posted 19-Oct-2016
dal punteggio e dalle recensioni mi aspettavo di più. freddo e distaccato il personale, scarso il servizio in camera - avevamo una suite da quattro ma tutti i giorni dovevamo chiedere gli asciugamani perché ne lasciavano solo due- posizione buona . non ci tornerei.
4out of 5
by A verified traveller from US

Small rooms not worth little savings

Posted 19-Oct-2016
Location: Not much got to go north for fun and 8 blocks to see waterfront.
Room was dated and small rm was very small imagine jail cell. Furniture in room had stains. Cost me a lot purchased 1 week prior to stay. Wished I had spent the extra few dollars a night to stay at a brand name that has a rep to uphold. Direct TV package assigned to room was horrible. Didn't have the CUBS game available for NLCS, no HBO.
4out of 5
by A verified traveller from san francisco, CA

Great location, close to tourist attractions

Posted 19-Oct-2016
Basic but clean hotel. Very quiet, bed is comfortable. Floor boards creak, reminds me of school dormitory. Hotel provides plastic bottles for free, cold, purified water. Very thoughtful, thank you. Location is great! Close to many tourist attractions, L train and bus lines. We took the blue line from O'Hare to the hotel, straight shot super easy. Ample restaurant choices nearby. Also Enterprise car rental within 5 minutes walk from hotel - convenient.
4out of 5
by A verified traveller from Omaha

Excellent location and comfortable accomodations

Posted 11-Oct-2016
Location: Close ot the cerntral Chicago Loop as the name indicates. Walking distance to local restaurants and attractions e.g Berghoff restaurant revival.
The room was clean and comfortable with adequate furnishings. The additional closet space seemed superfluous. Sofa-bed was worn and used in appearance. Likded the bed-alcove. A microwave would have been nice. Staff was very accommodating and hospitable. Morning snacks were a welcome treat. Location can't be beat, and we were glad to see little unwanted luxury. Over priced, but probably due to the booking agency we used. Would like to stay again with less traffic.
5out of 5
by A verified traveller from Toronto

Excellent location for transit and shopping.

Posted 04-Oct-2016
Would stay here again. My only problem was there was no Fridge. That is not a big deal because I was out and about the whole time. Need transit? less then 5 min away. Pizza? around the corner a nice little location that Al Capone used to frequent. Shopping? 10 min walk north and your there. Broadway type shows? 10 min walk north. Blues? House of blues a 15 walk north. The Elephant & Castle pub had a good let loose feel and was on the 1st floor, so it is not hard to find your room if you had 1 too many. Starbucks is right outside as well. All in all......would stay again in a heart beat. Actually I now want to stay at 1 of their other locations.
3out of 5
by A verified traveller from Chicago

Really good location.

Posted 03-Oct-2016
The room was not as we expected, we were a little disappointed but the staff was really nice.
5out of 5
by A verified traveller from oklahoma

Convenient and comfy

Posted 24-Sep-2016
We could not have been more pleased with this beautiful hotel right in the heart of the Chicago Loop! We walked to all the sites. Staff was very accommodating and the standard room was quite large. Don't miss the "living room" downstairs that had the feel of a high end designer space. That's also where the snacks and "grind before your eyes" coffee was located. We will definitely stay here next time!
5out of 5
by A verified traveller


Posted 22-Sep-2016
Pros: La ubicación y la amabilidad del personal
Cons: da cierta inseguridad el echo de que hagan un cargo extra a tu tarjeta de crédito
Me encanto el lugar! Es limpio, comodo, se encuentra muy bien ubicado, cerca de estaciones de metro, es de fácil acceso; el personal muy amable! El unico punto negativo y alarmante es que realizan un cargo extra a tu tarjeta de crédito, a manera de deposito el cual prometen reembolsarlo, cosa que aun no han echo !! esperemos si lo hagan!!
4out of 5
by A verified traveller

Super locatie. Standaard kamer klein voor prijs.

Posted 18-Sep-2016
Super locatie. Standaard kamer wel klein voor prijs die jer er oor moet betalen. Ontbijt in kroeg mogelijk die ernaast zit. Kamers wel schoon. Badkamer beetje outdated.