Ratings based on 3,393 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Louisville, KY

Really nice, small rooms, very close to everythin.

Posted 21-Feb-2017
We arrived late, but the staff still did every I requested, like a room on the top floor. Off course, I can't speak for every room but mine was really clean and organized.
5out of 5
Recommended
for Everyone
by A verified traveller

Good location!!

Posted 12-Feb-2017
Hotel is in a good location, room are a bit small.. but very well priced
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Pros: Location
Location: Heart of downtown and close to restaurants and transportation.
Close to where I had to be. Price was good.if you ask me again to add to my review,, I will not submit it.
2out of 5
by A verified traveller

Kept awake by garbage truck at 2am

Posted 09-Feb-2017
Pros: Location
Location: Easily accessible from O'Hare via the blueline
I stayed 3 nights at this hotel which is centrally located. My first night was on the 3rd floor facing a back alley. There was some street noise, but was brief and didn't keep me awake. However, on the 2nd night, a garbage truck came into the back alley at 2am, and kept running and making a lot of noise. I stayed awake for a whole hour not knowing when the noise would stop. So I finally called the front desk, and someone came to apologize and went to get me a key to a different room. So at 3:30am, I switched to a larger room on the 5th floor facing Adam Street. But try falling asleep after all the commotion! My 3rd night was uneventful as it should've been. I'd commend the hotel for responding quickly to my request for a new room. However, they could've given me a quiet room right from the beginning as there didn’t seem to be many guests in February.
4out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Posted 05-Feb-2017
Nice location, rooms and bathroom small but met all the requirements.
5out of 5
Recommended
for Everyone
by A verified traveller

right in the heart of Chicago

Posted 26-Jan-2017
Pros: staff very helpful in giving info for alternatives to taking taxi's
Cons: not much that I could see
friendly helpful staff, free laundry, free filtered water and free wi-fi
4out of 5
Recommended
for Everyone
by A verified traveller from j

Close to concert venue

Posted 25-Jan-2017
The room was very small but very efficient. Loved the water dispensers on each floor. Very handy and thoughtful
4out of 5
Recommended
for Everyone
by A verified traveller

ideal for theater goers!

Posted 23-Jan-2017
Cons: we had trouble finding the entrance partly because there was construction on the street. Better signage would help.
Check in was easy, staff was kind and accommodating, walk to see Hamilton was 3 blocks away. We used valet parking at $53 plus tip.
4out of 5
Recommended
for Everyone
by A verified traveller

靠近市區真的很方便

Posted 19-Jan-2017
Pros: 地點
Cons: 房間&走廊燈光可以亮一點
Location: wills tower, 千禧公園, state street
雖然飯店有點老舊,但地點真的很棒在市中心,著名幾個景點走路就可以到了,遠一點的地鐵或是公車都超級方便,而且房價合理,下次會再考慮入住
4out of 5
Recommended
for Everyone
by A verified traveller

Close to everything in the central loop.

Posted 16-Jan-2017
Comfortable and affordable. Great staff. Stayed here for my wife's birthday and I was in the loop for the March for Life which was right next door at the Federal Plaza. Great hotel. Definitely would stay again. Plus they had a deal with a nearby garage. $26 for 24 hours parking.