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"Location, facilities and staff"

"The front desk staff were amazing helping an old gal get here theatre tickets on her no data phone. We will definitely stay here again when we come back to London. Our room was large and the kitchen was great."

"The main benefit was the great location "

"Stag Chechen in super nice Gave us a free upgrade "

"We had a nice stay at the Hyatt before our flight. It is very close to the airport and the rental car return. Check in was fast. The hotel staff was wonderful and helpful. They had parking for my car (for a fee). Breakfast was laid out nice and had a nice assortment. I would stay here again if I needed a hotel at Heathrow. "

"Fabulous Hotel, beautiful building, very welcoming, Friendly staff, room was spacious. Excellent location. Enjoyed the club, complementary hot beverages and bottled water. Enjoyed our first trip in London. "

"Excellent location, friendly & helpful staff, perfect for exploring the city."

"Big thanks to Abee I think was the name :) ( sorry I don’t remember the name I know he’s from nigeria ) at the reception he was outstanding. He was attentive, very friendly, quick to assist, and displayed excellent customer service skills. He made the check-in process seamless and went above and beyond to ensure all my questions were answered. Truly impressed with his professionalism. Highly recommend! "

"Excellent location, great breakfast and the lounge areas was comfortable and quite and allowed for settling in each evening after a lot f time on our feet. Cannot beat the location as near shopping, museums, and parks"