Title: Chalet Hotel le Castel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chalet Hotel le Castel Slopeside fun with restaurant and bar/lounge ![Exterior](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/64bdbc1c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Golf](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/ad11a82e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/37157ad4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double or Twin Room, Balcony, Mountain View (Cristal) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/a338e4db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/f28c912f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chalet Hotel le Castel, next to an 18-hole golf course, offers direct ski run access. Dine at the on-site restaurant, relax on the garden terrace, and enjoy in-room WiFi. Visitors consistently praise their experience at this alpine getaway. 9.4 Exceptional ## Popular amenities - Air conditioning - Bar - Room service - Breakfast available - Housekeeping - Pet-friendly £87 includes taxes & fees 27 Nov - 28 Nov ## Room options ### Check availability for these dates Tonight [Nov 25 - Nov 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16078349&PinnedHotelID=16078349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Double Room (Flocon) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/76545406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (Flocon) 10.0 Exceptional 4 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Premium bedding Hairdryer - 194 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![Comfort Double or Twin Room (Glacier) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/286856d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room (Glacier) 9.0 Wonderful 8 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Premium bedding Hairdryer - 215 sq ft - Mountain view - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Superior Double or Twin Room, Balcony, Mountain View (Cristal) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/d3d3e29d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Balcony, Mountain View (Cristal) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Premium bedding - 215 sq ft - Mountain view - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Panoramic Double Room, Terrace, Mountain View | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/17000000/16080000/16078400/16078349/05d3c26d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room, Terrace, Mountain View 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Premium bedding - 279 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChamonix-Mont-Blanc-Hotels-Chalet-Hotel-Le-Castel.h16078349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChamonix-Mont-Blanc-Hotels-Chalet-Hotel-Le-Castel.h16078349.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.94108%2C6.88738&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kgV8GpSlIo0advhtf8zlERVDB9c=) 100 Route des Tines, Chamonix-Mont-Blanc, Haute-Savoie, 74400 #### What's nearby - Les Praz - Flegere Ski Lift - 3 min walk - 0.2 miles - Brevent-Flegere Ski Area - 3 min walk - 0.2 miles - Flegere Cable Car - 3 min walk - 0.2 miles - Chamonix Golf Club - 3 min walk - 0.2 miles - Planards Adventure Park - 14 min walk - 0.8 miles #### Getting around - Les Praz de Chamonix Station - 2 min walk - Geneva International Airport (GVA) - 73 min drive #### Restaurants - ‪Le Ptiot Monchu - ‬4 min drive - ‪Cool Cats - ‬4 min drive - ‪Brasserie des deux Gares - ‬4 min drive - ‪Satsuki - ‬3 min drive - ‪Buvette Caillet - ‬21 min drive ## About this property ### Chalet Hotel le Castel Hotel near Les Praz - Flegere Ski Lift Located close to Chamonix Golf Club and Planards Adventure Park, Chalet Hotel le Castel provides an adjacent golf course, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and ski passes. The on-site restaurant offers lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Buffet breakfast (surcharge), tour/ticket information and a reception hall - A front desk safe, luggage storage and concierge services Room features All rooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5790000/5788700/5788627/61558089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel de l'Arve by HappyCulture Chamonix City Centre - Pet-friendly - Free WiFi - Gym - Game room 9.2 Wonderful 834 reviews £99 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=5788627&PinnedHotelID=5788627&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/29000000/28910000/28903400/28903371/c6e0585a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Folie Douce Hôtel Chamonix Chamonix City Centre - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 1,004 reviews £85 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=28903371&PinnedHotelID=28903371&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/190000/189500/189436/8b98b603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Les Aiglons Chamonix Chamonix City Centre - 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Pet-friendly - Free WiFi - Breakfast available - Parking available 9.2 Wonderful 213 reviews £88 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=24182722&PinnedHotelID=24182722&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/1000000/120000/118900/118856/7b48bd46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lykke Hotel & Spa Chamonix - ex Mercure Chamonix City Centre - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 409 reviews £104 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=118856&PinnedHotelID=118856&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (EUR 20 per person)](https://images.trvl-media.com/lodging/2000000/1800000/1793800/1793743/644ee8f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excelsior Chamonix Hotel & Spa Les Tines - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 584 reviews £68 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1793743&PinnedHotelID=1793743&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/28400/28307/8bc891fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Le Morgane Chamonix City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 1,007 reviews £90 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=28307&PinnedHotelID=28307&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Free ski shuttle - Free self parking on site ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 18 per person - A bar/lounge - A restaurant ### Things to do - 18-hole adjacent golf course - Pro golf lessons - Ski passes - Ski storage - Ski-in/ski-out access ### Family friendly - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Outdoors - Garden - In the mountains - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Slippers - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - Room service ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 9 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 7:30 AM - 9 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 14 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 5.00 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 18 per person - Pet fee: EUR 14 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chalet Hotel Castel Chamonix Mont-Blanc Chalet Hotel Castel Chalet Castel Chamonix Mont-Blanc Chalet Castel Chalet Hotel le Castel Hotel Chalet Hotel le Castel Chamonix-Mont-Blanc Chalet Hotel le Castel Hotel Chamonix-Mont-Blanc ## Frequently asked questions ### Is Chalet Hotel le Castel pet-friendly? > Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 14 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Chalet Hotel le Castel? > As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at Chalet Hotel le Castel on 27 Nov 2025 start from £87.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Chalet-Hotel-Le-Castel.h16078349.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Chalet Hotel le Castel? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Chalet Hotel le Castel? > Check-in start time: 4:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours. ### What time is check-out at Chalet Hotel le Castel? > Checkout is at 11 AM. ### Where is Chalet Hotel le Castel located? > Located in the mountains, this ski-in/ski-out hotel in Les Praz-de-Chamonix is within a 5-minute walk of Chamonix Golf Club and Les Praz - Flegere Ski Lift, and close to winter sports, such as cross-country skiing and skiing lessons. Planards Adventure Park and Montenvers Tram are also within 2 mi (3 km). Les Praz de Chamonix Station is only a 2-minute walk and Les Tines Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Chalet Hotel le Castel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 118 8 - Good 28 6 - Okay 6 4 - Poor 5 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Ryan 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Above and Beyond expectations!!! Love ❤️ Love ❤️ Love ❤️ Will definitely come back again if we're in town Thank you so much! ![](https://a.travel-assets.com/ugc/hotel-reviews/fd62e35a-6b56-4907-9121-4b60114ee60e-1762234333364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### David 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great Mountain View. Great staff. Great location. Everything was wonderful. ##### David Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Amy 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in room X which is on the top floor with a skylight and Mountain View from the balcony. Eight minute drive from downtown Chamonix but also the hotel is in a beautiful area (near a golf course) to walk. Staff were excellent, friendly and helpful. Restaurant in the hotel is convenient with outdoor seating. Loved every minute. ##### Amy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### John 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms and stunning views to the mountain. The restaurant was really good. The only issue is getting a park as it is in a public car park during the peak time of the day ##### John Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ralph 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay In summary a really nice stay! I can recommend and may come back if we are going again to the region. ##### Ralph Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hope to return soon! Hotel was very accommodating to us. Rooms and common areas are all uniquely decorated. Located on north end of Chamonix by the Flegere-Les Peres gondola, not in town itself. Across from golf course. Staff was very friendly and helpful. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Eyad 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Lovely stay at this wonderful chalet hotel, great location, fancy room, excellent breakfast, ![Front](https://a.travel-assets.com/ugc/hotel-reviews/EDACB31E1F316EA4F4C3C8CDBB6FC266E152A7701722883144373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/F2EE97E0309D353B0908B1C2697503E4B488AB401722883144388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eyad Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Halil Cem 15 Mar 2025 Disliked: Cleanliness, amenities, property conditions & facilities I had stayed at this property before and it was lovely. Well kept, clean, fantastic restaurant with a different specialty menu for every night. This time it was worn down, simple amenities such as towels were missing, restaurant quite poor and service overall although staff trying very hard, not sufficient. ##### Halil Cem Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Halil Cem 18 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, large and well-maintained rooms, excellent staff and restaurant. ##### Halil Cem Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Ismail 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The entrance to hotel.section is through the restaurant below. The waitress check us in. Even though strange we didn't mind since we had food overall experience. The room and bathroom are nicely decorated. Beds were very comfortable. Bathroom had shower and standalone tub. Whole ambiance is luxurious. You can have a coffee against the Mont Blanc view on the little balcony. Only issue we had that was not related to the hotel. We came across a man that verbally abusive (in French) that scared us during our walk from Chamonix near Les Pras. I think he had some kind of mental health problem. ##### Ismail Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Raphael 22 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and wonderful and friendly accommodating staff. Comfortable and pretty spacious rooms ##### Raphael Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Karin 8 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and staff. It was quiet and a nice walk into town took about 30 minutes along the river Would definitely stay again ##### Karin Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### EVELYN R 2 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful vacation retreat The view and service was wonderful. Will definitely return and recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/BCF7E4FF35CA20781F412ECB9251E30C894AABB91683061301561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1390CB0CC84A076C0D11377FBB25534247CE2BEF1683061339998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4CAD4D1590447607E43D5EE9A4E3737C82B410AF1683061339194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D1837B2DFB802B7F5BA627CD501564EEF2E01FC21683061329584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### EVELYN R Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Sherry 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities After finishing TMB, it was a welcome place to have a wonderful evening. The staff was helpful and kind. ##### Sherry Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Thomas 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and clever. Room 11 on the top floor was spacious. Great balcony. Lush bath. ##### Thomas Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### John 4 Jul 2023 Liked: Cleanliness, staff & service Well located just outside of Chamonix….. East walk to town, right next to lift to the excellent hiking options. Great view of Mount Blanc from balcony. ##### John Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### GREGORY 23 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Stopped here overnight and was quite surprised by how nice the accommodations are. Beautiful room with views . Walkable to the gondola . Literally right across the street. Restaurant with very good food on site. Staff was amazing . Would definitely stay here again ! A real gem . ##### GREGORY ### 10/10 Excellent #### simon 12 Aug 2024 Every thing was great except no fridge/ mini bar ##### simon Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Desiree 22 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### No staff, no service, no help The day we arrived, front office and bar/restaurant staff were there. People were sitting on the deck having drinks, there was music playing, and it was a beautiful atmosphere. After that day, we did not see any staff again. The restaurant, bar, and front desk were completely abandoned for the next 3 days. We were not informed of the access code when the hotel was locked - we stood outside in the rain for several hours, calling the hotel, calling the emergency number - nobody ever answered. While the property was beautiful, our room was perfect, and the location was unbeatable, the lack of staff and customer service completely ruined it. The hotel advertises English speaking staff - WRONG. They advertise front desk is open 8am - 10pm - WRONG. They advertise their restaurant and bar are open 8am - 10pm - WRONG. We finally happened to run into the owner of the hotel - he was not concerned about our experience. He simply said it's the slow season. ![When we arrived on a Monday, the property was open and beautiful](https://a.travel-assets.com/ugc/hotel-reviews/c54e4a4a-ebc6-4263-b21f-ab0a95522ccd-1750621988778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![There was staff on site](https://a.travel-assets.com/ugc/hotel-reviews/73a38092-57ef-4c35-848e-0f748d97e84c-1750621989984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![We booked here planning to have breakfast and dinner at the hotel, and lunch in town](https://a.travel-assets.com/ugc/hotel-reviews/19a28ecf-b486-4815-bfaa-a2a952dafd60-1750621989345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![From Monday night until we checked out, this is what the hotel looked like.](https://a.travel-assets.com/ugc/hotel-reviews/01cbd13b-4fa6-4e03-a13a-2ab2fdc0b348-1750621989332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Desiree Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jenny 13 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with good price ratio Only one night. Very nice room, we had top floor with nice view and also a window in the ceiling. The whole hotel have a theme and it’s really nice. Very comfortable bed and nice double bathroom. I can imagine that if we were skiing it would be perfect as it is situated just at one of the lift stations. We visited of season and had no problem with the parking but how about peak season I have no ideas. Only negative is the you can hear the traffic a little bit and mainly through the ceiling window, nothing that disturbed us but for the bad sleeper it could be an issue. ![](https://a.travel-assets.com/ugc/hotel-reviews/4378680BFCB6A17AF2C1DB8151414F9BFCD24C621699851520006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jenny Stayed 1 night in Nov 2023 ### 8/10 Good #### Tara 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall our stay was wonderful! It’s a two minute walk to the Le Paz gondola, has bus stops right out front, and you can view the mountains from your room. The staff were also very nice. I would skip on the breakfast as it’s pretty light and does not include much hot food for 18 euro a day per person. The only reason for four stars is that the rooms could have been cleaner and in better condition. A little dirty under seat cushions and on floor and it seems as though the balcony windows were not sealed properly as condensation water trails dripped in every morning. Also some of the plug covers would come off and the shower door did not prevent all the water from slipping outside. That’s said overall it’s a great hotel in a great location with nice staff. ##### Tara Stayed 6 nights in Jan 2024 ### 6/10 Okay #### claudia 20 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Felt not welcome! Overall was all good. We had an inconvenient request to switch our room after one day because there was a longer stay that the hotel wanted to accommodated into our room. The hotel insisted but I refused to switch the room since I paid for that room category and I was checking out the day after. Also the day after , while we were loading the car , we have been chained from the hotel person to the parking area because they thought we were leaving without paying the dog fees and the breakfast. Consider that our wallet and Passport and one more luggage was still in the room. There was no one at the reception when we were loading the car. We did not feel welcome at all I. This hotel! That s why our overall review is low! ##### claudia Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Verified traveller 10 Mar 2025 Disliked: Staff & service #### Disappointing Stay at Hotel Castel Our experience at Hotel Castel was deeply unsatisfactory. Staff were unhelpful, including a manager who refused to provide a hairdryer, leaving my partner with wet hair before a date. Another staff member eventually borrowed one from another guest—an unacceptable situation. Communication was lacking. We weren’t informed the hotel would lock at night and require a code, causing late-night confusion. The room’s housekeeping was inconsistent; towels weren’t replaced, glasses were left dirty, and water leaked onto the balcony floor daily, creating a hazard. The bathroom privacy was shocking. A window allowed anyone on the opposite balcony to see in, with no curtain or frosted glass to ensure privacy—an unacceptable invasion of privacy for a 4-star hotel. Breakfast was also a major letdown. We weren’t told it was chargeable, and on three out of six days, it wasn’t even available. When it was, options were extremely limited, with scarce gluten-free choices and inadequate amenities like a single coffee cup for all guests. Late check-out was inflexible, and the only storage offered for belongings was an unsecured boot room. Speaking with other guests confirmed a decline in the hotel’s standards compared to previous years. Overall, this was the worst experience we’ve had at a 4-star hotel. We hope management takes steps to address these significant issues. ![This is the boot room that is always wide open and where you store your bags](https://a.travel-assets.com/ugc/hotel-reviews/6231BA70D7BA58D43160F76B58AA93AFFCF334631741602626242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast on a good day](https://a.travel-assets.com/ugc/hotel-reviews/E27705775137E51348D43C594A74E3759FB090311741602627438.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/370CD14987132E2C51EA5FB77F05BA2624270F601741602627137.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E3D7B2606A5DC336BC5F9AAA9580779958E8F7B61741602627238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Sunyoung 17 Oct 2024 Liked: Cleanliness, property conditions & facilities, room comfort 아침식사도 맛있었고 방도 침대도 깔끔했습니다. 주변에 골프장도 있어 잘 이용했어요 ##### Sunyoung Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### M. Victoria 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mi única pega a este hotel, no me agradan los animales disecados que utilizan como decoración. ##### M. 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