Search Hotels Near Centennial Park, Chicago

" family stayed at the Hilton Chicago/Oak Lawn for four nights, and overall the experience was disappointing. The bathroom door made loud noises every time it opened, and housekeeping failed to clean our room even after I personally requested full service and towels at the front desk before leaving for the day. When we returned after midnight, the trash was still there, the beds were not made, and there were no clean towels. I called the front desk several times with no answer and had to go downstairs myself, only to find the clerk having a personal conversation and watching TV. While she apologized, it felt very unprofessional. I was also charged for an $8 bottle of water that we never touched. My husband even said you can buy a 12-pack of water at Walmart for that price. As a Hilton Honors member since 2017 with a Hilton American Express card, I was frustrated by the confusion regarding the “free” water bottles. To make matters worse, guests were partying loudly until 3:00 AM the night before our early flight, making it impossible to sleep. I expected much better service and professionalism from a Hilton property."

"Great rooms good customer service "

"Check in was at 3. We got there around 3:20 our room wasnt ready so they put us in a smaller room. Bedding was dirty. Hole in the bathroom ceilings. Just discusting. The "breakfast" was yogurt and cereal. Do yourself a favor and book else where."

"Its a cheap room that smells of smoke. Get what you pay for so im not mad. The staff was at least fairly friendly. "

"Great"

"Maybe I just had bad luck but the non smoking room I booked REEKED of smoke and all my clothes I have to wash the smell out. Very kind staff though"

"It was in a good location right next to a bus stop but it looked like they were fixing the place up and I’m sure it will be great when it’s done but it’s not there yet"

"The person at the desk when we checked in was great and a hard worker (when we saw him the next morning, he was washing windows). He was the only highlight of our stay. The room needed a lot of maintenance. The air did not work at all. When I turned on the water in the shower, it came out orangish-brownish-rust. The traffic was very noisy. The electrical outlets were loose and didn’t hold my phone charger. The chair in the room was so worn out, the green material was completely absent on the seat and most area of the arms, showing a layer of black vinyl-like material. We travel a lot and this was in the top two worst rooms we’ve ever stayed in."

"Breakfast was good, staff was super helpful."