Search Hotels Near Catalonia Caribe Golf Club, Punta Cana

"It was decent"

"Spent a week at the Serenade All-Suites in Punta Cana (adults only) April 21-28. We did not purchase the Elite package & I feel it was not needed. We did get the Elite check-in & a butler which was a perk of Expedia (they said). Glady, Chayrel & Jorge were great! Being on the adult side, we had access to the family side, except the à la carte restaurants. We also had access to the rooftop pool/bar & we had a free hydrotherapy session that we did book for the day before coming home via the lady outside the family side buffet but when we got there, they said we were not booked! The resort was beautiful. Most of the staff was very nice & friendly. Some staff not so much but it was probably the language barrier since we don’t speak Spanish. Had trouble getting extra washcloths & restocking of beer in the minibar - I did have to call guest services for more washcloths & our butler for more beer! The pools are nice size. The beach is wide & the water is shallow for quite a while so you can walk out quite far. There are no big waves. It got a little wavy sometimes with the wind but it was a warm wind. The weather was beautiful all week. There is some seaweed but the workers do rake it up each day - it’s not bad though. We tried all the Adult side restaurants & they were all good. The entertainment was lacking but the resort’s entertainment staff was very fun! We would return to this resort!"

"The toilet in our room clogged every time it was used for the first two days. They took forever to come fix it… we got the room with the jet tub, tub did not work. 90% of the staff seemed like they did not want to be there. Terrible customer service "

"Emmanuel (our Expedia concierge) was incredible! So helpful with any issues that arose and checked in with us daily to see if we needed anything!"

"so clean and beautiful!"

"Had a nice time with my family. Rooms were comfortable and clean. Staff was quickly responsive to any questions or needs we had. Reservations at restaurants were difficult to obtain even with staff assistance. Was told some restaurants were booked weeks in advance. Wish I would’ve known this so I could’ve been more proactive sooner. The buffet was hit or miss, just had to be patient about looking around. Usually found something good. The resort was lacking in organized activities for guests unlike other places I’ve been to. But overall it was a relaxing experience."

"The young woman that brought desk was so nice and pleasant. She helped me with my stay."

"Great food and great staff… not much to do except chill.. activities were boring. Food is definitely the highlight of this place. "

"Everything amazing "