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"We had an excellent stay at the Cromwell's Tap House. Check in was easy and the staff very helpful. The room was small but perfectly adequate with good storage space and a great shower. The bed was comfy and the room and pub itself have real character, being a timber framed building dating back 400 plus years. The location is excellent in the centre of town, but not too noisy. We enjoyed the Sunday lunch and accompanying cask ales very much. We stopped on a Sunday night, so it was very quiet when we arrived back at the pub and we had a good night's sleep. Very good value for money and we would stay again."

"Breakfast was good, if a little busy! The cutlery suffered the usual dishwasher smudges, but that's kind of expected these days. We didn't request a disabled room, but we were very impressed with the disabled facilities - the low level door spyglass, for instance. Total blockout curtains were welcome for a Sunday morning lie in. Reception/bar/restaurant staff were very pleasant, polite and attentive. "

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"The staff very friendly Very good food The room the remote didn’t work the toilet didn’t flush and the shower was broken"

" Clean room staff very friendly excellent evening meal and breakfast."

"I stayed here for work. 1st night, the room was clean but quite basic. I got woken up at 12.15 am by a group of drunken men who didn’t stop with their noise until 5 am. I told reception the next day and they moved me to a much better and quieter room the next day. Food was excellent in the restaurant. I didn’t try the spa. Staff very welcoming."

"The room was mostly clean, and we didn't use the spa, and they were friendly"

"Very cute and unique property in a lovely town. We’ve stayed there many times and always have a good experience. "

"Reception staff very welcoming. Hotel very old and carpets very threadbear in halls and stairs. Bathroom had stain on flooring and there was mildew on bath/shower mat. No plugs by bedside . Mattress very lumpy "