Children’s activities
Check availability

Reviews of L'Oustal del Carlat

3 out of 5
L'Oustal del Carlat
421 Les Chartès, Carla-Bayle

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 10 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Fleur

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We rented a three bedroom house for a whole week. On our arrival the weather was very hot and when we went to ask for a fan they looked at me as if I was asking for the something impossible. They said that they did not have any available as the ones they had where being used. And if so, only 1 fan per property. I had to insist that there is no way we could stand the heat and the next day we was given 1 medium and 1 small fan so you can imagine how 5 of us had to endure the heat especially at night !!! We are in 2023, the weather is changing and as much as it is important to have the rental accommodation with a heating system, you should also have a decent air cooling system in place too !
Stayed 7 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Damp Filthy Dated Smelly Unwelcoming Dump. AVOID!
Stayed here late notice over New Year due to amazing photos and peaceful location. In short, sadly, the photos are staged, false and totally unrepresentative of our dismal experience. Our chalet was dated, filthy and with an infestation of stink-bugs everywhere! All bedding and soft furnishings were stained, tatty, ugly and we just could not bear to stay there a moment longer than the time it took for us to nearly vomit and then rapidly depart. If, howver, your idea of a relaxing holiday is staying in a cold, 1950's Soviet-era styled gulag, then this is definitely the place for you. Oh, and if you have booked through Hotels.com and, on arrival, change your mind about staying there (once you realise you have messed-up and been well and truly had), do not expect to get so much as a penny back as they have simply made up their own terms and conditions so they don't have to refund anything. Recommended for all those who want to have something to either continuously complain about, or deeply regret in hindsight, when going on holiday. Enjoy!
Stayed 1 night in Dec 2019

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, room comfort
super endroit la responsable du site super gentil et tres professionnel car nous sommes arriver dans la nuit et elle a tous fait pour que nous puissions rentrer dans la nuit tout ete parfait nous reviendrons avec grand plaisir
Stayed 2 nights in Oct 2023

10/10 Excellent

Ines

Liked: Room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Francois

Liked: Cleanliness, room comfort
Une belle étape
Accueil très agréable. Logement spacieux et bon petit déjeuner avec du pain et un croissant délicieux.
Stayed 1 night in May 2023
Response from Direction on 3 Jul 2023
Merci beaucoup pour ce joli retour ! A bientôt à l'Oustal del Carlat !

8/10 Good

Reinier

Stayed 8 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Très beau cadre, mais piètre qualité
Cadre calme, au bord du lac, belle vue. Balade autour du lac super sympa, et proximité avec des équipements de la commune (terrains de foot/basket, jeux pour les enfants...). Logement assez spacieux, mais piètre qualité des équipements (robinetterie, mal serrée, literie très molle, TV très petite...)
Stayed 2 nights in Oct 2021

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness
Séjour que je ne conseille pas.
Personne à l'accueil à l'arrivée. La propreté n'était pas au rendez-vous et la personne que j'ai eue au téléphone n'était pas au courant de ma réservation. Ne captait pas le WiFi. Pas de sac pour mettre les serviettes utilisées. La table de chevet côté gauche du lit non fixée au mur est tombée en pleine nuit etc...
Stayed 2 nights in Oct 2021

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super sejour
Stayed 3 nights in Dec 2019
Response from CHRIS on 16 Jan 2020
Merci Michael, au plaisir de vous accueillir à nouveau dans notre résidence.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Sejour moyen
Appartement spacieu mais pas tres propre a notre arriver le robinet de l evier non fixer ainsi que le lavabo qui bougeais literie pas de matelas mais des mousses des casseroles qui ne sont pas adapter pour des plaques induction pas de four ya des barbecue a l exterieur en location un lave linge payable commerce a 30mn en voiture il y a plein d endroit a visiter jolie region
Stayed 11 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jun 2019

8/10 Good

Marianne

Liked: Staff & service, property conditions & facilities, room comfort
Hôtel bien placé
Acceil agréable, petit déjeuner trés bien et prix trés correct. Ensemble correct. Bonne literie. Accés au lac tré bon. Seul bémole, le ménage à revoir, cela mériterait d'être plus soigné.

8/10 Good

rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Hemos estado muy agusto y tranquilos

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Sonia

Liked: Staff & service, room comfort
Cadre magnifique
Bon séjour mis à part que le ménage laisse à désirer,le ménage n est fait qu' en surface ,les coins et en dessous des meubles (lits, canapés etc. .) ne sont pas fait...retrouvé énormément de moutons... Le soir rien à faire pour sortir ville très éloignée mise à part cela cadre magnifique...

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Trés bien! Trés bon emplacement en face du lac. L'appartement est trés spacieux et le personnel très accueilant!

8/10 Good

Stéphane

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort