Ratings based on 553 Verified Reviews

4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from East Anglia

Truly great hotel

Posted 22-May-2017
Pros: Staff, location, ambience ... all of it really ... would really appeal to golf players!
Cons: Our room had dormer windows and the curtains didn't block out the light completely. Roller blinds in addition to the curtains would have been helpful.
Location: Endless things to do in and around the hotel. We took our granddaughter to Techniquest in Cardiff which is a fantastic venue for all ages.
This is such a lovely hotel in a very convenient location. We have stayed here many times both for business and pleasure - we live in East Anglia and have family in and around Wales so it is our natural choice. We have never had a disappointing stay and the staff manage the balance between being both professional and informal extremely well. The restaurant choice is very good although on this visit as we had young children with us we only used the informal buffet style Olive Tree restaurant. The swimming pool is delightful and on this trip we also tried the crazy golf for the first time and spent a happy hour laughing at our poor performance - what a lovely course!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-May-2017
Cons: room cleanliness
the room was not at the standard of cleanliness that I would have expected, rather disappointing
4 out of 5
Recommended
for Everyone
by A verified traveller from c

Lovely hotel set in gorgeous setting

Posted 01-May-2017
Top Class hotel can't fault them , staff couldn't do more for you , spa was lush but very busy and a bit expensive for what you got but over all had a lush stay
5 out of 5
Recommended
for Everyone
by A verified traveller from cardiff

Lovely hotel. Stunning views.

Posted 24-Apr-2017
Quick check in. Friendly staff. Excellent and quick service. Room spacious with lovely views.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel tired old fashion room but adequate

Posted 17-Apr-2017
Pros: Friendliness and politness
Cons: Room upgrade
Experience was good on the whole lovely staff Queue for breakfast not good and cold chips in the bar also a negative otherwise all was well
5 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Lovely hotel, great views and surroundings

Posted 14-Apr-2017
Room was ready earlier than expected. Friendly and informative staff. Spa day booked for my daughters 21st birthday was a fabulous experience. Would recommend and will definitely be visiting again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Worcestershire

Date night

Posted 09-Apr-2017
We have a date night once a month where we go to a nice hotel and engage with each other to keep our long marriage healthy and alive. It is a very indulgant time and the Celtic Manor is fast becoming our favourite place to indulge and forefil our requirments.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 05-Apr-2017
Great hotel with good food but not free parking as in their advert it's £15 night to park in underground car park
4 out of 5
Recommended
for Everyone
by A verified traveller from S

Lovely hotel with potential to be 5*

Posted 22-Mar-2017
Several key things not quite 5*. It's very expensive so you expect everything to be perfect, no exceptions. Room was not fully equipped with all that should be there, pool spas not all working, restaurant was cold, breakfast very overcooked including rock hard bacon, sausages and eggs, transport around the resort not adequately explained, parking metre not working nor was there a sign telling you this although hotel staff seemed to know all about it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Evesham

Really nice stay

Posted 17-Mar-2017
Pros: The whole experience.
Cons: Just nice as it is thanks,
Location: The resort had enough for us during our stay to occupy us so had no need to venture further.
An easy to reach hotel with good secure parking. Reception staff where friendly well presented and extremely helpful. The hotel although large is very well laid out and quite easy to navigate about with plenty of knowledgeable staff who are only too willing to help make your stay enjoyable. Having never been here before my partner and myself needed a midweek break and we where happy with our stay and we are already planning to return. A truly enjoyable stay for us thank you.