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Hôtel Pont Rouge, Carcassonne

3.0 star property
Escape to a tranquil haven where history meets modern convenience. Unwind on a sunny terrace surrounded by ancient charm.

Choose dates to view prices

The Originals City, Hôtel Pont Rouge, Carcassonne offers a charming retreat near Saint-Jean Locks. Explore the historic Narbonnaise Gate and Theatre Jean Deschamps nearby or unwind on the hotel's sun-kissed terrace with shopping on site. Connect to WiFi in your room or meet with colleagues in one of the meeting rooms. Other perks include concierge services, coffee/tea in the lobby and free self parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping
The current price is £58
includes taxes & fees
25 May - 26 May

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About this property

Hôtel Pont Rouge, Carcassonne

  • Hotel near Saint-Jean Locks
  • Located close to Narbonnaise Gate and Theatre Jean Deschamps, Hôtel Pont Rouge, Carcassonne provides a terrace, shopping on-site and a snack bar/deli. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Continental breakfast (surcharge), an electric car charging station and multilingual staff
    • A lift, tour/ticket information and a banquet hall
  • Room features
  • All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, free infant beds and daily housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children aged 7 and younger eat free breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 13.50 for adults and from EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel Pont Rouge, Carcassonne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hôtel Pont Rouge, Carcassonne?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hôtel Pont Rouge, Carcassonne on 25 May 2026 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Pont Rouge, Carcassonne?

Self-parking is free at this property.

What time is check-in at Hôtel Pont Rouge, Carcassonne?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Pont Rouge, Carcassonne?

Checkout is at 11:30 AM.

Where is Hôtel Pont Rouge, Carcassonne located?

Situated near a boardwalk, this hotel is 0.5 mi (0.8 km) from Saint-Jean Locks, and within 6 mi (10 km) of Basilica of Saint-Nazaire and Château Comtal. Theatre Jean Deschamps and Aude Gate are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 255 out of 616 reviews
Rating 8 - Good. 262 out of 616 reviews
Rating 6 - Okay. 75 out of 616 reviews
Rating 4 - Poor. 20 out of 616 reviews
Rating 2 - Terrible. 4 out of 616 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and amenities
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with clean and comfortable. I did have trouble with my internet connection though
Stayed 1 night in Oct 2025
Verified

8/10 Good

jemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a one night stop, quick check in and clean room but Def needs more pillows. Rubbish night's sleep with a flat pillow.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay on the outskirts of town

The room was fairly large and the bed was comfortable. The bathroom needed a bit of attention as the shower head didn’t really fit the holder and kept flipping downwards. The shower tray didn’t seem to drain very well and the whole unit could do with being updated. Otherwise it was good. The staff were friendly and the breakfast adequate.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Richard

This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you have to walk along the side of a road with no pavement & cross over to the big shopping centre. Lots of eateries there. The hotel is next door to an Aldi. Breakfast is €11pp, you have to book. It is continental which is to be expected, but quite limited. Rooms are ok, nothing special, no safe or kettle facilities.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Kanwal

Liked: Staff & service, amenities, property conditions & facilities
Room was clean and comfortable. The bathroom bland a bit of a smell but overall it was a comfortable stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sharon Ann

Liked: Cleanliness, staff & service
Close to grocery stores
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is available for parking and near the Carcassonne Castle.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good quality
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet area. Easy, free parking. WiFi a challenge. Breakfast options.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Vouaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find using Google
Stayed 1 night in Jun 2023
Verified

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel Hôtel sans prétention mais personnel très accueillant et note parfaite pour le service top du serveur et la qualité des plats bravo
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities
La chambre, le rapport qualité/prix
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Personnel très courtois, chambre très propre et agréable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, amenities
Personnel accueillant, chambre confortable
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Michel

Liked: Cleanliness, staff & service, amenities
Bonjour, J'ai été surpris, alors que la chambre était payée depuis quelques jours, alors que j'ai réglé la taxe de la ville, alors que je suis un client régulier de l'hôtel, de me voir imposer une preautorisation de ma carte bancaire...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jérémy

Liked: Cleanliness, staff & service, amenities
Séjour très agréable. Rien à signaler, chambre confortable et propre. Personnel à l’accueil chaleureux et professionnel. Je recommande.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, property conditions & facilities
El hotel está nuevo, habitación muy pequeña, con todo lo que necesitas.A las afueras del pueblo. El personal muy atento y hablan Español!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et propre, salle de bain bien agencée, personnel accueillant
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
una estancia fácil, cómoda y todo muy limpio
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, amenities, property conditions & facilities
Les 2 chambres étaient tout à fait propres et le personnel d'accueil tout à fait sympathique
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julien

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est un peu petite pour 4 personnes. Rien à dire sur le confort des lits et sur l'insonorisation. Le petit déjeuner est restreint et trop cher pour la prestation.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Marta

Liked: Cleanliness, staff & service
La habitacion un poco justa para 4 personas adultas pero las camas confortables y en general todo limpio. El desayuno bien pero por su precio podria haber mas variedad y estar mejor atendido. El hotel està bien para ir a dormir.
Stayed 2 nights in Dec 2025