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Overview of Hotel Syrene

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Hotel Syrene

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationPiazzetta Capri6 min walk
    Popular LocationCharterhouse of St. Giacomo6 min walk
    Popular LocationGardens of Augustus7 min walk
    AirportNaples (NAP-Naples Intl.)99 min drive

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Classic Double or Twin Room

4.4/5 guest room rating
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room, Balcony, Sea View

4.7/5 guest room rating
  • 183 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double or Twin Room, Balcony, Garden View

4.5/5 guest room rating
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Basic Double or Twin Room

5/5 guest room rating
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

Capri

Located in Capri, Hotel Syrene is in the city centre and near the beach. Piazzetta Capri and Villa San Michele are notable landmarks, and the area's natural beauty can be seen at Faraglioni Rocks and Gulf of Naples. Spend some time exploring the area's activities, including winery tours.
Popular Location

What's nearby

  • Piazzetta Capri - 6 min walk
  • Charterhouse of St. Giacomo - 6 min walk
  • Belvedere Tragara - 7 min walk
  • Gardens of Augustus - 7 min walk
  • Arco Naturale - 10 min walk

Getting around

  • Vico Equense Seiano Station - 54 min drive
  • Naples International Airport (NAP) - 95 min drive

Restaurants

  • Villa Verde - 4 min walk
  • R. Buonocore - 5 min walk
  • Ristorante D'Amore - 5 min walk
  • Michel'angelo - 5 min walk
  • Aurora - 5 min walk

About this property

Hotel Syrene

4-star hotel, walk to Piazzetta Capri
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free continental breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a poolside bar, a coffee shop/café and a snack bar/deli are on-site. All 32 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Minibars, coffee makers and free local calls are among the other amenities available to guests.
Hotel Syrene offers 32 forms of air-conditioned accommodation with minibars and a safe. 40-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Capri hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Syrene BW Premier Collection Capri
Best Western Hotel Syrene Capri
Best Western Syrene
Best Western Syrene Capri
Best Western Capri
Capri Best Western
Hotel Syrene BW Premier Collection
Syrene BW Premier Collection Capri
Syrene BW Premier Collection
Hotel Syrene Capri
Syrene Capri
Syrene
Best Western Hotel Syrene
Hotel Syrene Hotel
Hotel Syrene Capri
Hotel Syrene Hotel Capri

Frequently asked questions

Can I cancel my reservation for free at Hotel Syrene and receive a full refund?
Yes, Hotel Syrene offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Syrene cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Syrene have a pool?
Yes, this property has an outdoor pool.
Is Hotel Syrene pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Syrene?
This property doesn't offer parking.
What time is check-in at Hotel Syrene?
Check-in is from 4:00 PM - midnight.
What time is check-out at Hotel Syrene?
Checkout is at 11:00 AM.
Where is Hotel Syrene located?
Located in the heart of Capri, this hotel is within a 15-minute walk of Piazzetta Capri and Faraglioni Rocks. Marina Grande and Gulf of Naples are also within 1 mi (2 km).

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 111 out of 178 reviews
5 - Excellent 62%
Rating 4 - Good. 54 out of 178 reviews
4 - Good 30%
Rating 3 - Okay. 7 out of 178 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 178 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 178 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pay-by-the-hour quality establishment with Hilton prices. I paid $350 for a room that was SO disgusting, dirty, smelly, and just all around terrible. I would not pay $49 a night here, much less $350- I was beyond angry. I booked through my credit card so I didn’t have much to barter with, it was non refundable. All I can do is forewarn others. Look at the pictures from my room and decide for yourself. There was hair EVERYWHERE, the bathroom door wouldn’t even shut, the “ocean view” was mostly of the nasty roof with clothing and trash on it... Just terrible. And all management would offer was a cheaper room, which I checked out and had crumbs in the floor of the kitchen and hair in the bathroom as well. DON'T STAY HERE! Read less
Stayed 2 nights in Sep 2019

5/5 Excellent

Stayed 1 night in Oct 2019

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice property, very clean and specious rooms. The reception staff is not very welcoming and breakfast is just OK.
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location, large comfortable rooms. Not very welcoming staff. Breakfast is just OK.
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Great location, smart hotel with excellent waiting staff.
Stayed 1 night in Oct 2019

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