Title: The Ritz Cape Town Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=520317&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz Cape Town Travelers find a peaceful retreat with beautiful gardens at this Sea Point Promenade hotel, where childcare services allow adults time to relax or explore ## Photo gallery for The Ritz Cape Town ![Interior entrance - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/705009e9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/78b4d428.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/689b0700.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool cabanas (surcharge), pool umbrellas - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/abc91308.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, poolside bar - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/b35e0068.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz Cape Town offers an upscale, family-friendly experience on Sea Point Promenade. Guests enjoy a breakfast buffet, then relax in the garden or by the poolside bar. The hotel provides practical conveniences like dry cleaning services and helpful concierge assistance. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Parking available ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for City Room ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/4c0bb2e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Room ### Highlights Air conditioning Heating Connecting rooms available TV Blackout curtains Memory foam bed Premium bedding Rainfall showerhead - 248 sq ft - Ocean view - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Room ![Luxury Room | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/991b0c5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Air conditioning Heating Connecting rooms available TV Blackout curtains Memory foam bed Premium bedding Private bathroom - 323 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for 1 Bedroom Suite ![TV](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/06e951f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available TV Memory foam bed Separate bedroom Blackout curtains - 581 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/4c0bb2e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Heating Connecting rooms available TV Blackout curtains Memory foam bed Premium bedding Private bathroom - 269 sq ft - Ocean view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/60000/54500/54408/452d698c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garden Court Victoria Junction Cape Town City Centre - 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Pool - Spa - Free Wi-Fi - Restaurant 8.0 Very good 383 reviews £91 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-Protea-Hotel-Fire-Ice-By-Marriott-Cape-Town.h1566513.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/20000000/19920000/19918400/19918386/fb06373a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunsquare Cape Town City Bowl Cape Town City Centre - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 220 reviews £86 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-SunSquare-Cape-Town-City-Bowl.h19918386.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2806400/2806330/e3e68f2a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garden Court Nelson Mandela Boulevard Cape Town City Centre - Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.2 Good 82 reviews £67 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-Garden-Court-Nelson-Mandela-Boulevard.h2806330.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/10000000/9580000/9579000/9578939/f16847a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Protea Hotel by Marriott Cape Town Mowbray Observatory - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 142 reviews £83 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-Protea-Hotel-By-Marriott-Cape-Town-Mowbray.h9578939.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) Ad ![Property entrance](https://images.trvl-media.com/lodging/2000000/1820000/1818300/1818290/b5406a46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Southern Sun Newlands Newlands - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 89 reviews £72 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-Southern-Sun-Newlands.h1818290.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/540000/534000/533915/69b56637_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Protea Hotel by Marriott Cape Town Sea Point Sea Point - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 280 reviews £153 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-Protea-Hotel-By-Marriott-Cape-Town-Sea-Point.h533915.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/67000000/66880000/66878300/66878299/b12556fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Southern Sun de Wagen Stellenbosch - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 64 reviews £146 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-Southern-Sun-De-Wagen.h66878299.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) Ad ![Signature Suite, 1 Bedroom | Free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/120000000/119720000/119717100/119717031/w3997h2667x3y0-5b2bd95c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Morea House, Autograph Collection Camps Bay - Pool - Breakfast included - Spa - Parking included £735 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Cape-Town-Hotels-Morea-House.h119717031.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=030ed2bc-2db2-4f49-8bff-2694397bffba&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-The-Ritz-Cape-Town.h520317.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-The-Ritz-Cape-Town.h520317.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.90915%2C18.39711&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E8R82qkjgJp8qS3CM3FYz2_B0NM=) Cnr. Main & Camberwell Roads, Sea Point, Cape Town, Western Cape, 8050 #### What's nearby - Sea Point Promenade \- 3 min walk \- 0.2 miles - Table Mountain National Park \- 6 min walk \- 0.4 miles - Green Point Park \- 8 min walk \- 0.4 miles - Milton Beach \- 12 min walk \- 0.7 miles - Cape Town Stadium \- 20 min walk \- 1.1 miles #### Getting around - Cape Town Station - 9 min drive - Observatory Station - 10 min drive - Cape Town (CPT-Cape Town Intl.) - 18 min drive #### Restaurants - ‪Rockpool - ‬5 min walk - ‪Pauline’s - ‬5 min walk - ‪Bootlegger Coffee Company - ‬1 min walk - ‪The Press Bar & Grill - ‬6 min walk - ‪Istanbul Kebab - ‬4 min walk ## About this property ### The Ritz Cape Town Upscale family-friendly hotel near Cape Town Stadium Take advantage of a free breakfast buffet, a poolside bar and a garden at The Ritz Cape Town. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services. Other perks include: - An outdoor pool along with cabanas, sunloungers and pool umbrellas - Self-parking (surcharge), a local area shuttle and supervised childcare (surcharge) - Luggage storage, free newspapers and a 24-hour front desk - A lift, tour/ticket information and meeting rooms Room features All 212 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as late-night room service and free WiFi. More conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - TVs with premium channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100360000/100356400/100356379/e286cbcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 169 on Main 201 Green Point - Pool - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=100356379&PinnedHotelID=100356379&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment, 2 Bedrooms | Terrace/patio](https://images.trvl-media.com/lodging/84000000/83250000/83249000/83248943/e9ba785e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manhattan Towers by Smart City Stays Century City - Kitchen - Parking included - Free Wi-Fi - Laundry room 7.2 Good 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=83248943&PinnedHotelID=83248943&HadPinnedHotel=true®ionId=-1&adults=2) ![City Apartment, 1 King Bed with Sofa bed, Accessible | In-room dining](https://images.trvl-media.com/lodging/24000000/23240000/23234600/23234515/b123e04c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 437 St Martini Gardens Cape Town City Centre - 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6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=2442736&PinnedHotelID=2442736&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/29000000/28830000/28825200/28825118/b0c14ae3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Onyx Apartment Hotel by NEWMARK Cape Town City Centre - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 564 reviews £161 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=28825118&PinnedHotelID=28825118&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Parking on site (ZAR 60 per day) - Extended parking on site (surcharge) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily - 2 restaurants - 3 bars/lounges - A poolside bar ### Restaurants on site - Casa - Top of the Ritz revolving ### Things to do - Free children's club - Outdoor pool - Playground ### Family friendly - Babysitting (surcharge) - Free children's club - Outdoor pool - Playground - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - 23 floors - Art Deco architecture - Built in 1972 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Memory foam mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: ZAR 60 per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Cape Town Hotel Ritz Cape Town Ritz Cape Town Ritz Hotel Hotel Cape Town Ritz Hotel Ritz Cape Town Ritz Cape Town Ritz Cape Town Hotel Ritz Hotel Ritz Hotel Cape Town Cape Town Ritz Hotel South Africa The Ritz Cape Town Hotel The Ritz Cape Town Cape Town The Ritz Cape Town Hotel Cape Town ## Frequently asked questions ### Does The Ritz Cape Town have a pool? ### Is The Ritz Cape Town pet-friendly? ### How much is parking at The Ritz Cape Town? ### What time is check-in at The Ritz Cape Town? ### What time is check-out at The Ritz Cape Town? ### Where is The Ritz Cape Town located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Ritz Cape Town Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.8 Location ### 7.2 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 66 8 - Good 89 6 - Okay 88 4 - Poor 32 2 - Terrible 38 ## Reviews ### 10/10 Excellent #### Danilo 28 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso! Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego! ##### Danilo Stayed 1 night in May 2018 ### 10/10 Excellent #### Kon, Frankfurt 15 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nicely modernised hotel in a good location We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly. ##### Kon Stayed 5 nights in May 2018 ### 6/10 Okay #### Isabella 14 May 2018 Liked: Staff & service, room comfort #### Café ruim e concierge desonesto O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35\. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro. ##### Isabella Stayed 4 nights in May 2018 ### 8/10 Good #### Alexandre 9 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom. ##### Alexandre ### 10/10 Excellent #### Cheryl, Malawi 8 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous! We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again! ##### Cheryl Stayed 14 nights in Mar 2018 ### 8/10 Good #### Johana 7 Apr 2018 Liked: Staff & service, property conditions & facilities, room comfort Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion. ##### Johana ### 2/10 Terrible #### Lisa, San Francisco, CA 1 Apr 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT STAY HERE, THEFT!! Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ... ##### Lisa Stayed 1 night in Feb 2018 ### 10/10 Excellent #### Madeleine 23 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Supernöjd! The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss. ##### Madeleine ### 4/10 Poor #### Verified traveller 19 Mar 2018 Liked: Cleanliness Disliked: Staff & service #### Newly renovated Ritz misses the mark No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though. ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Berkis, New York 11 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Staff Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again. ##### Berkis Stayed 5 nights in Feb 2018 ### 2/10 Terrible #### Monti, Cairo 2 Mar 2018 Disliked: Cleanliness, staff & service, room comfort #### Money stolen from my room Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk. ##### Monti Stayed 3 nights in Feb 2018 ### 6/10 Okay #### Jan, london 25 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel good location friendly helpful staff Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain ##### Jan Stayed 1 night in Feb 2018 ### 8/10 Good #### Oscar 12 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar. ##### Oscar Stayed 2 nights in Feb 2018 ### 6/10 Okay #### Verified traveller 7 Jan 2018 Liked: Cleanliness, property conditions & facilities #### Does not quite live up to expectations. Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is. ##### Verified traveller Stayed 4 nights in Dec 2017 ### 2/10 Terrible #### bassey, lagos 23 Dec 2017 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Must read about hotel This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world. 1\. The hotel is undergoing renovation which cause a terrible nuisance. 2\. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother. 3\. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question. 5\. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working. 6\. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this. 7\. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel. 8\. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room. 9\. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms. ##### bassey Stayed 3 nights in Dec 2017 ### 2/10 Terrible #### Verified traveller 28 Nov 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### They really don't care about the customer. First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top! ##### Verified traveller ### 6/10 Okay #### Flávio 26 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VOLTARIA Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa. ##### Flávio ### 10/10 Excellent #### Michael & Sonia, Bournemouth, England 24 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best room in town. From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience. ##### Michael & Sonia ### 8/10 Good #### S A, Pretoria 4 May 2016 Liked: Cleanliness, staff & service, room comfort #### My stay in the Ritz Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week. ##### S A ### 10/10 Excellent #### kashiefa, cape town 27 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### awesome/amazing It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing. ##### kashiefa ### 4/10 Poor #### Verified traveller 16 Apr 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Great staff The Hotel is old,but the staff that works there are great!They are super friendly and helpful! ##### Verified traveller ### 6/10 Okay #### C 7 Apr 2016 Disliked: Cleanliness, room comfort The first day the room was not good at it was damp the carpet was smelling and its was so small for 4 adults also their cupboards was full od dust we complained and they moved us to another room its better than that nice view but the problem we had is when we woked up on Monday Morning and the water was cold.Also their room has no twin plugs we had to go and buy for ourselves to able to charge our phones ##### C ### 6/10 Okay #### Vuyiseka, Pretoria 6 Apr 2016 Liked: Staff & service #### Rejuvenating We enjoyed our stay and had lots of fun together. Though the rooms weren't really up to our standards, the staff were amazing. ##### Vuyiseka ### 4/10 Poor #### Verified traveller 2 Apr 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### insatisfaction hôtel très vétuste, gros probleme d humidité, d isolation et d insonorisation dans les chambres.cadre peu agréable en dépit d une bonne implantation géographique (vue mer,montagne) ##### Verified traveller ### 6/10 Okay #### Verified traveller 29 Mar 2016 Liked: Staff & service Disliked: Room comfort #### Enkelt nat - af nød. Da en anden booking var glippet måtte vi finde et hotel i al hast - Ritz havde plads til to voksne og to børn. Vi boede der kun en nat. Hotellet er af ældre dato og derfor ret nedslidt. Internettet fungerer dårligt og ligeledes elevatorerne hvilket er irriterende når man bor på 12\. Etage. Personalet var meget behjælpelige og medvirkede til at vores ophold blev ok trods de uheldige omstændigheder. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Ocean View House](https://www.expedia.co.uk/Cape-Town-Hotels-Ocean-View-House.h3091584.Hotel-Information) > > [Tintswalo Boulders](https://www.expedia.co.uk/Cape-Town-Hotels-Tintswalo-At-Boulders-Boutique-Villa.h31526122.Hotel-Information) > > [President Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-President-Hotel.h526107.Hotel-Information) > > [River Manor Boutique Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-River-Manor-Boutique-Hotel.h485182.Hotel-Information) > > [The Rockefeller Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-The-Rockefeller-Hotel.h71673357.Hotel-Information) > > [Krystal Beach Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Krystal-Beach-Hotel.h15651822.Hotel-Information) > > [Southern Sun The Cullinan](https://www.expedia.co.uk/Cape-Town-Hotels-Southern-Sun-The-Cullinan.h118030.Hotel-Information) > > [Taj Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Taj-Cape-Town.h3016361.Hotel-Information) > > [Pepperclub Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Pepperclub-Hotel.h3534309.Hotel-Information) > > [Hotel Sky Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Hotel-Sky-Cape-Town.h63494685.Hotel-Information) > > [The Bay Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Bay-Hotel.h18132.Hotel-Information) > > [ONOMO Hotel Waterfront](https://www.expedia.co.uk/Cape-Town-Hotels-Signature-Lux-Hotel-By-ONOMO.h27811489.Hotel-Information) > > [The Clarendon - Fresnaye](https://www.expedia.co.uk/Cape-Town-Hotels-The-Clarendon-Fresnaye.h3004641.Hotel-Information) > > [Lagoon Beach Hotel & Spa](https://www.expedia.co.uk/Cape-Town-Hotels-Lagoon-Beach-Hotel-Spa.h1320739.Hotel-Information) > > [The Westin Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-The-Westin-Cape-Town.h916261.Hotel-Information) > > [The Manor House at the Queen Victoria Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Manor-House-At-The-Queen-Victoria-Hotel.h19310581.Hotel-Information) > > [Victoria and Alfred Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Victoria-Alfred-Hotel.h46797.Hotel-Information) > > [Pullman Cape Town City Centre](https://www.expedia.co.uk/Cape-Town-Hotels-Pullman-Cape-Town-City-Centre.h17925242.Hotel-Information) > > [The Onyx Apartment Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-The-Onyx-Apartment-Hotel.h28825118.Hotel-Information) > > [The Commodore Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Commodore-Hotel.h83744.Hotel-Information) > > [Vineyard Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Vineyard-Hotel.h523689.Hotel-Information) > > [Living Hotel Lions Eye](https://www.expedia.co.uk/Cape-Town-Hotels-Houghton-View-Guest-House.h10633636.Hotel-Information) > > [Mountain Marina Luxury Apartments](https://www.expedia.co.uk/Cape-Town-Hotels-Mountain-Marina-Luxury-Apartments.h24940058.Hotel-Information) > > [The Old Foundry Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Old-Foundry-Hotel.h57820595.Hotel-Information) > > [The Portswood Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Portswood-VA-Waterfront.h526896.Hotel-Information) > > [The Alphen Boutique Hotel & Spa](https://www.expedia.co.uk/Cape-Town-Hotels-Alphen-Boutique-Hotel.h46794.Hotel-Information) > > [Radisson RED V&A Waterfront, Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Radisson-RED-Hotel-VA-Waterfront-Cape-Town.h18644202.Hotel-Information) > > [City Lodge Hotel Victoria And Alfred Waterfront](https://www.expedia.co.uk/Cape-Town-Hotels-City-Lodge-Hotel-Victoria-And-Alfred-Waterfront.h485189.Hotel-Information) > > [AC Hotel by Marriott Cape Town Waterfront](https://www.expedia.co.uk/Cape-Town-Hotels-AC-Hotel-By-Marriott-Cape-Town-Waterfront.h29305328.Hotel-Information) ---