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The Ritz Cape Town

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Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from Room

Overview of The Ritz Cape Town

The Ritz Cape Town

4 out of 5

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services

Explore the area

  • Popular LocationCape Town Stadium19 min walk
  • Popular LocationHisense Wheel of Excellence3 min drive
  • Popular LocationTwo Oceans Aquarium8 min drive
  • AirportCape Town (CPT-Cape Town Intl.)18 min drive

Choose dates to view prices

About this area

Cape Town

Located near the beach, The Ritz Cape Town is in Three Anchor Bay neighbourhood and is connected to a shopping centre. V&A Waterfront and Long Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lions Head and Table Mountain. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Popular Location

What's nearby

  • Cape Town Stadium - 19 min walk
  • Hisense Wheel of Excellence - 3 min drive
  • V&A Waterfront - 7 min drive
  • Two Oceans Aquarium - 8 min drive
  • Long Street - 9 min drive

Getting around

  • Cape Town Station - 8 min drive
  • Koeberg Station - 10 min drive
  • Cape Town (CPT-Cape Town Intl.) - 18 min drive

Restaurants

  • Top of the Ritz revolving — 1 min walk
  • Casa — 1 min walk
  • Rockpool - 5 min walk
  • The Duchess of Wisbeacch - 7 min walk
  • Ristorante Posticino - 9 min walk

About this property

The Ritz Cape Town

Art Deco hotel connected to the convention centre in Cape Town with 2 restaurants
This hotel features 2 restaurants, an outdoor pool and 3 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a conference centre and a complimentary children's club are on-site. All 212 rooms offer comforts such as memory foam beds and premium bedding, plus in-room free WiFi and TVs with cable channels. Guests will also find 24-hour room service, minibars and rainfall showerheads.
The Ritz Cape Town offers 212 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature premium bedding. Televisions come with premium cable channels.

Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per day)
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Free children's club
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – November 2017

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: ZAR 60 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cape Town Hotel Ritz
Cape Town Ritz
Cape Town Ritz Hotel
Hotel Cape Town Ritz
Hotel Ritz Cape Town
Ritz Cape Town
Ritz Cape Town Hotel
Ritz Hotel
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa
The Ritz Cape Town Hotel
The Ritz Cape Town Cape Town
The Ritz Cape Town Hotel Cape Town

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 102 out of 487 reviews
5 - Excellent 21%
Rating 4 - Good. 163 out of 487 reviews
4 - Good 33%
Rating 3 - Okay. 132 out of 487 reviews
3 - Okay 27%
Rating 2 - Poor. 42 out of 487 reviews
2 - Poor 9%
Rating 1 - Terrible. 48 out of 487 reviews
1 - Terrible 10%

3.5/5

Cleanliness

3.7/5

Staff & service

2.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
Stayed 14 nights in Mar 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE, THEFT!!
Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
Stayed 1 night in Feb 2018

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Newly renovated Ritz misses the mark
No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
Stayed 1 night in Mar 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
Stayed 5 nights in Feb 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, room comfort
Money stolen from my room
Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.
Stayed 3 nights in Feb 2018