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The Grey Hotel

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Overview of The Grey Hotel

The Grey Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationAfrica Centre11 min walk
  • Popular LocationCape Town City Hall18 min walk
  • Popular LocationCastle of Good Hope6 min drive
  • AirportCape Town (CPT-Cape Town Intl.)21 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Feb 01 - Tue, Aug 31.

About this area

Cape Town

Located in Cape Town, The Grey Hotel is in the city centre. Long Street and Kloof Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Table Mountain and Lions Head. Check out an event or a game at Cape Town Stadium, and consider making time for Two Oceans Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Africa Centre - 11 min walk
  • Cape Town International Convention Centre - 15 min walk
  • Cape Town City Hall - 18 min walk
  • Two Oceans Aquarium - 2 min drive
  • Castle of Good Hope - 6 min drive

Getting around

  • Koeberg Station - 7 min drive
  • Cape Town Station - 14 min walk
  • Cape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • SHIO Restaurant — 1 min walk
  • Lucky @ The Piano Bar — 1 min walk
  • Origin - 3 min walk
  • Da Gama's - 3 min walk
  • Loading Bay - 3 min walk

About this property

The Grey Hotel

4-star Cape Town hotel in Cape Town City Centre, walk to Long Street
This hotel features 3 restaurants, 2 bars/lounges and a poolside bar. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/café, a rooftop terrace and self parking. All 13 individually decorated rooms feature free WiFi and memory foam beds. For entertainment, LED TVs come with satellite channels, and guests can also appreciate comforts such as Frette Italian sheets and down comforters.
The Grey Hotel offers 13 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down comforters and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 150 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:30 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • No lifts
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • German
  • Spanish

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Designated smoking areas
  • Renovated entire property – July 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Heating
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • 32-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 February 2021 to 31 August 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 385 per vehicle (one-way)
  • Self-parking fee: ZAR 150 per day
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from September to May
No pets and no service animals are allowed at this property

Property is also known as

Village Lodge Portfolio
Village Lodge Portfolio Cape Town
Village Portfolio Cape Town
Grey Hotel Cape Town
Grey Cape Town
The Grey Hotel Hotel
The Grey Hotel Cape Town
The Grey Hotel Hotel Cape Town

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 59 out of 101 reviews
5 - Excellent 58%
Rating 4 - Good. 32 out of 101 reviews
4 - Good 32%
Rating 3 - Okay. 5 out of 101 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 101 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 101 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in a vibrant area. Staff were very friendly and keen to help. Would defiantly recommend and stay again.
Stayed 6 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff Clean Safe Good restaurant No complaints
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish property in a trendy area. The room is more comfortable and upmarket than I had realized when booking. We came a quiet time around Christmas, didn’t wind up trying the restaurant Shio or spending time at Pianobar, both of which are known in Cape Town.
Stayed 2 nights in Dec 2019