Verified review
2/10 Terrible
Dereck
25 Oct 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst BnB EVER!!!!
On arrival we put into rooms 17 & 18, this is in another house, 2 houses down the street, it was absolutely shocking, disgusting, something cooking in the kitchen that was stinking out the whole house, no keys for the rooms, no WiFi, no minibar, no kettle, no premium bedding! no remotes for TV, our one rooms door handle was broken! on complaining to the young training manageress we were moved into the main house, still no kettle in the rooms. the other guests were very loud. we were never approached by the owner/manager to apologize, the young trainee was very kind & apologetic. the food was way below standard, no fruit salad was served, on request we were given an apple! the parking is a nightmare, there is NOT enough parking for the rooms, i had to move my car every night & ask for others to move theirs every morning! the quality of the stay was atrocious! we will NEVER return. the photo's on the web are completely misleading! we had a 5 night stay & the bedding was never changed! twice we returned to find our rooms standing open & unlocked! mosquito's were bad, no tabard was supplied, once we returned at the end of the day & no towels were available. this was the worst business trip to CT ever, will never use them again!