4/5 Good
Verified traveller
28 Dec 2020
Stayed 1 night in Dec 2020
Overview of Protea Hotel Fire & Ice by Marriott Cape Town
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Protea Hotel Fire & Ice by Marriott Cape Town
4.0/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
Explore the area
South Africa Library13 min walk
Africa Centre18 min walk
Cape Town City Hall20 min walk
Cape Town (CPT-Cape Town Intl.)17 min drive
Choose dates to view prices
About this area
Cape Town
Located in Cape Town, Protea Hotel Fire & Ice by Marriott Cape Town is in the city centre and near the beach. Table Mountain and Robben Island are notable landmarks, and the area's natural beauty can be seen at Kirstenbosch National Botanical Gardens and Bloubergstrand Beach. Looking to enjoy an event or a match while in town? See what's going on at Cape Town Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and mountain biking.
View in a map
What's nearby
- South African Museum and Planetarium - 6 min walk
- South African National Gallery - 12 min walk
- South Africa Library - 13 min walk
- Africa Centre - 18 min walk
- Cape Town City Hall - 20 min walk
Getting around
- Cape Town Station - 2 min drive
- Woodstock Station - 5 min drive
- Cape Town (CPT-Cape Town Intl.) - 17 min drive
Restaurants
- Thali - 4 min walk
- South China Dim Sum Bar - 5 min walk
- Jason Bakery - 5 min walk
- Plant - 5 min walk
- Royale Eatery - 5 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Safety measures
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (ZAR 60 per night)
- Motorhome/coach/lorry parking (subject to charges) on site
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- Free off-site parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle at scheduled times, on request
- Local area shuttle (surcharge)
- Train station pick-up shuttle (surcharge)
- Beach shuttle (surcharge)
- Casino shuttle (surcharge)
- Limo/town car service
- Shopping centre shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Outdoor pool
- Scooter/moped hire
- Spa services
Family friendly
- Babysitting/childcare (surcharge)
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Fridge
- Snack bar/deli
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
Languages spoken
- Afrikaans
- English
- Xhosa
- Zulu
Business services
- Conference centre
- Meeting rooms 6
Outdoors
- Pool sunloungers
- Rooftop terrace
Spa
- 3 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility (select rooms)
- Lever door handles
- Wheelchair-accessible business centre
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Beach towels
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- Flat-screen TV
- iPod dock
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Fridge
More
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Turndown service
See similar properties
Policies
Check-in
Check-in from 2:00 PM - 11:00 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A 1 per cent tourism fee will be charged
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: ZAR 215 per person (approximately)
- Airport shuttle fee: ZAR 400 per person (one-way)
- Self-parking fee: ZAR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. Contact the office using the information on the reservation confirmation received after booking.
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.
We should mention
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town
Frequently asked questions
4.0
Very good
4.3/5
Cleanliness
4.1/5
Staff & service
4.2/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Verified traveller
17 Feb 2020
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveller
Travelled with partner
15 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
5/5 Excellent
Verified traveller
Travelled with group
4 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
1/5 Terrible
Verified traveller
31 Jan 2020
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020