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Map Dock Road, V & A Waterfront Cape Town Western Cape 8002 South Africa 020 3564 5165

Get an overview of this hotel5-star, family-friendly hotel, walk to Two Oceans Aquarium

Collecting Nectar Points

Popular property highlights

Free breakfast
Free parking
Free WiFi
Restaurant
Swimming pool

Location

This family-friendly Cape Town hotel is located on the waterfront, within 1 mi (2 km) of Cape Town Diamond Museum, Two Oceans Aquarium and Cape Town International Convention Centre. Cape Town Stadium and Greenmarket Square are also within 2 miles (3 km).

Hotel features

Along with 4 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge and a snack bar/deli are on-site.

Room amenities

All 131 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, separate sitting areas and 24-hour room service.

Languages Spoken

One&Only Cape Town

Dock Road, V & A Waterfront Cape Town Western Cape 8002

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, One&Only Cape Town features a marina and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. The property also offers a nearby snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on-site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of A 24-hr business centre, a limo/town car service and a meeting room. Event facilities measuring 3927 square feet (365 square metres) include conference centres. This luxury hotel also offers a hot tub, a sauna and spa services. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. On-site self parking is complimentary.

One&Only Cape Town has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Lift 
  • Children's club 
  • 24-hour front desk 
  • Porter 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Computer station 
  • Conference space size (meters) - 365 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Gift shops or newsstand 
  • Conference centre 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 131 
  • One meeting room 
  • Number of floors - 5 
  • Number of buildings/towers - 2 
  • Airport transport (surcharge) 
  • Coffee/tea in common areas 
  • Full-service spa 
  • Marina on site 
  • Free breakfast 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Built in 2009 
  • Free WiFi 
  • Pool sunloungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of restaurants - 4 
  • 24-hour business centre 
  • Conference space size (feet) - 3927 
  • Laundry facilities 
  • Spa tub 
  • Arcade/game room 
  • Wedding services 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Miniature golf on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Soundproofed rooms 
  • Free newspaper 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Down comforter 
  • Pillowtop mattress 
  • Pillow menu 
  • LCD TV 
  • Espresso maker 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Reubens – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Nobu – This restaurant specialises in Japanese cuisine and only serves dinner.

Isola – This restaurant serves breakfast, lunch and dinner.

Vista Bar and Lounge – This bar serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby 
  • Miniature golf on site 
  • Golfing nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Personal motorised watercraft on site nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 

Spa Services

One and Only Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 12 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Minimum age to access spa is 12 
  • Sports massage 
  • Detoxification wrap 
  • Hot springs/mineral springs in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.
Due to drought conditions, water restrictions apply at this property until further notice. Guests can expect periodic water supply outages or reduced water pressure during their stay. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 850.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Tourism fee: ZAR 40.00 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Airport shuttle fee: ZAR825 per vehicle (one-way)
  • Rollaway bed fee: ZAR850.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • One&Only Cape Town Hotel
  • One&Only Hotel
  • One&Only Cape Town
  • One&Only
  • One&Only Cape Town Hotel Cape Town Central
  • One And Only Cape Town
  • One&Only Cape Town South Africa

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • One&Only Cape Town is listed in the 2010 Condé Nast Traveller Hot List and the 2013 Travel + Leisure 500.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.


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