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VIP Access

One&Only Cape Town

Star Rating
5 out of 5

Photo gallery

Featured image
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Premium bedding, down duvet, pillow top beds, free minibar items

Guest reviews

4.8 out of 5 Exceptional
287 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Dock Road, V & A Waterfront, Cape Town, Western Cape

Explore the area

Popular LocationTwo Oceans Aquarium1 min walk
Popular LocationV&A Waterfront10 min walk
Popular LocationCape Town Stadium3 min drive
AirportCape Town (CPT-Cape Town Intl.)18 min drive

Choose dates to view prices

  • One Bedroom Island Suite

    Photos of One Bedroom Island Suite

    Room amenities

    • 1238 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsOne Bedroom Island Suite

  • One Bedroom Marina Grand Suite

    Photos of One Bedroom Marina Grand Suite

    Room amenities

    • 1668 sq ft
    • Marina view
    • Sleeps 3
    • 1 King Bed
    More detailsOne Bedroom Marina Grand Suite

  • One Bedroom Marina Suite

    Photos of One Bedroom Marina Suite

    Room amenities

    • 1324 sq ft
    • Marina view
    • Sleeps 3
    • 1 King Bed
    More detailsOne Bedroom Marina Suite

  • Island Superior Queen

    Photos of Island Superior Queen

    Room amenities

    • 786 sq ft
    • Water view
    • Sleeps 4
    • 2 Queen Beds
    More detailsIsland Superior Queen

  • Island Superior King

    Photos of Island Superior King

    Room amenities

    • 786 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsIsland Superior King

  • Marina Harbour Queen

    Photos of Marina Harbour Queen

    Room amenities

    • 678 sq ft
    • Harbor view
    • Sleeps 4
    • 2 Queen Beds
    More detailsMarina Harbour Queen

  • Marina Harbour King

    Photos of Marina Harbour King

    Room amenities

    • 678 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsMarina Harbour King

  • Marina Mountain Queen

    Photos of Marina Mountain Queen

    Room amenities

    • 678 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsMarina Mountain Queen

  • Marina Mountain King

    Photos of Marina Mountain King

    Room amenities

    • 678 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsMarina Mountain King

  • Premier Marina Mountain Queen

    Photos of Premier Marina Mountain Queen

    Room amenities

    • 678 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsPremier Marina Mountain Queen

  • Premier Marina Mountain King

    Photos of Premier Marina Mountain King

    Room amenities

    • 678 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Marina Mountain King

  • Presidential Suite

    Photos of Presidential Suite

    Room amenities

    • 4123 sq ft
    • Mountain view
    • Sleeps 6
    • 2 King Beds
    More detailsPresidential Suite

  • Table Mountain Suite

    Photos of Table Mountain Suite

    Room amenities

    • 3401 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsTable Mountain Suite

  • Grand Suite, 1 Bedroom (Island)

    Photos of Grand Suite, 1 Bedroom (Island)

    Room amenities

    • 1668 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Suite, 1 Bedroom (Island)

  • Family Suite, 2 Bedrooms (Island)

    Photos of Family Suite, 2 Bedrooms (Island)

    Room amenities

    • 2734 sq ft
    • Water view
    • Sleeps 6
    • 2 King Beds
    More detailsFamily Suite, 2 Bedrooms (Island)

  • Family Suite, 2 Bedrooms

    Photos of Family Suite, 2 Bedrooms

    Room amenities

    • 2347 sq ft
    • Mountain view
    • Sleeps 5
    • 1 King Bed and 2 Queen Beds
    More detailsFamily Suite, 2 Bedrooms

  • Family Suite, 2 Bedrooms (Premiere)

    Photos of Family Suite, 2 Bedrooms (Premiere)

    Room amenities

    • 2347 sq ft
    • Mountain view
    • Sleeps 6
    • 2 Queen Beds and 1 King Bed
    More detailsFamily Suite, 2 Bedrooms (Premiere)

About this area

Cape Town

Located in Cape Town, One&Only Cape Town is in the city centre and on the waterfront. Long Street and V&A Waterfront are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Table Mountain and Lions Head. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

Visit our Cape Town travel guide
Map
Popular Location

What's nearby

  • Two Oceans Aquarium - 1 min walk
  • V&A Waterfront - 10 min walk
  • Cape Town International Convention Centre - 20 min walk
  • Cape Town Stadium - 3 min drive
  • Cape Town Cruise Terminal - 11 min drive

Getting around

  • Cape Town Station - 7 min drive
  • Esplanade Station - 8 min drive
  • Cape Town (CPT-Cape Town Intl.) - 18 min drive

Restaurants

  • Nobu — 1 min walk
  • Isola — 1 min walk

About this property

One&Only Cape Town

Family-friendly Cape Town hotel in Victoria and Alfred Waterfront, walk to Two Oceans Aquarium
Along with 2 restaurants, this hotel has a marina and a full-service spa. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge. All 131 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, separate sitting areas and 24-hour room service.
One&Only Cape Town offers 131 forms of accommodation with iPod docking stations and minibars (stocked with some free items). This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

One and Only Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

Guests under 12 years old are not allowed in the spa.

Awards and affiliations

  • One&Only Cape Town is listed in the 2010 Condé Nast Traveller Hot List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free full breakfast available daily
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Arcade/game room
  • Full-service spa
  • Mini golf
  • Motorised watercraft
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 2 meeting rooms
  • Conference space (3927 square feet)

Outdoors

  • Marina on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
Guests booked in a Superior Room, 2 Queen Beds (Island South African Resident Rate) and Superior Room, 1 King Bed (Island South African Resident Rate) must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

This property is closed from 23 March 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for ZAR 895.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: ZAR 40 per accommodation, per night.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 990 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 895.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at One&Only Cape Town and receive a full refund?
Yes, One&Only Cape Town offers free cancellation on select room rates, because flexibility matters! Please refer to One&Only Cape Town cancellation policy on our site for more details about any exclusions or requirements.
Does One&Only Cape Town have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.
Is One&Only Cape Town pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 990 per vehicle, one-way, applies.
Where is One&Only Cape Town located?
This family-friendly Cape Town hotel is located on the waterfront, within a 15-minute walk of Two Oceans Aquarium and V&A Waterfront. Long Street and Cape Town International Convention Centre are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for One&Only Cape Town

4.8
Exceptional
287 reviews
5 - Excellent
239
4 - Good
37
3 - Okay
4
2 - Mediocre
4
1 - Poor
3
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.8
Property condition
5.0 out of 5 Excellent
Richard
Travelled with family
18 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our best hotel experience

Simply the best hotel experience we've ever enjoyed (and we've enjoyed a lot). Everything from when you pull-up, check-in, breakfast (seriously - best hotel breakfast we've enjoyed) and the service and amenities throughout the stay. Kids club is superb, pool is superb, food is superb, location is superb, view is superb. The best place we could want to be during Covid19 (which they handle professionally and calmly). There is honestly not one thing I can find to fault One and Only Cape Town.

Stayed 2 nights in Mar 2020
4.0 out of 5 Good
Verified traveller
Travelled with partner
18 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel but now just a tiny bit tired. Will soon need a program of renovation. Staff were great. Gym is fab. Nice location.

Stayed 3 nights in Feb 2020
5.0 out of 5 Excellent
Paul, Leicester
Travelled with partner
16 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

pool and in particular the sunbathing area was a little small when the hotel was really busy

Stayed 11 nights in Feb 2020
5.0 out of 5 Excellent
Vicki
10 Feb 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jan 2020
5.0 out of 5 Excellent
James
Business traveller
9 Feb 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb, pricey but worth it

A wonderful location and a superb hotel, pricey but delivers a great hotel experience

Stayed 5 nights in Jan 2020

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