Title: Hyatt Regency Cape Town Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Cape Town Luxury hotel with 2 restaurants and 24-hour fitness centre ![Sports facility](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/a348524f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/5764f368.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/2feb0526.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/w3838h2138x1y0-369b4a5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Halal dishes ](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/fe8254b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hyatt Regency Cape Town, in the city center, offers a comfortable retreat with a poolside bar, sauna, and steam room. Enjoy breakfast at two on-site restaurants and stay connected with free WiFi. The concierge ensures travelers make the most of their Cape Town visit. 8.8 Excellent ## Popular amenities - Bar - Pool - Room service - Parking available - Laundry - Gym £237 includes taxes & fees 8 Nov - 9 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4315441&PinnedHotelID=4315441&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/8e1fac60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 8.0 Very good 6 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Renovated in 2020 Separate bedroom - 441 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/f8453c34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Single Beds 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Renovated in 2020 Separate bedroom - 441 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/8e1fac60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding - 1292 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 2 King Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/8e1fac60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.6 Exceptional 13 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Renovated in 2020 Separate bedroom - 409 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/f718c65d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Renovated in 2020 - 747 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/w3837h2134x3y0-dc7c56eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds 10.0 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Renovated in 2020 Separate bedroom - 391 sq ft - City view - Sleeps 2 - 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/4bbf9bf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Mountain View 9.0 Wonderful 4 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Renovated in 2020 Separate bedroom - 409 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315441/w3837h2134x3y0-dc7c56eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Mountain View 10.0 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hypo-allergenic bedding Renovated in 2020 Separate bedroom - 409 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ## You may also like Ad ![View from room](https://images.trvl-media.com/lodging/3000000/2450000/2442800/2442736/w3840h2557x0y3-e3929b14.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One&Only Cape Town Victoria and Alfred Waterfront - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 365 reviews £987 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Cape-Town-Hotels-OneOnly-Cape-Town.h2442736.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=881bcfc8-9846-4faa-9087-5df2651178b6&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110170000/110169100/110169015/342ce95a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy By Hilton Cape Town Longkloof Cape Town City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 19 reviews £168 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Cape-Town-Hotels-Canopy-By-Hilton-Cape-Town-Longkloof.h110169015.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=881bcfc8-9846-4faa-9087-5df2651178b6&top_cur=GBP) Ad ![Property grounds](https://images.trvl-media.com/lodging/1000000/120000/119500/119452/w4800h3576x0y4-ff9b6b05.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Winchester Hotel by NEWMARK Sea Point - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 305 reviews £226 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Cape-Town-Hotels-Winchester-Mansions-Hotel.h119452.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=881bcfc8-9846-4faa-9087-5df2651178b6&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/2000000/1140000/1138200/1138184/389195fc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Protea Hotel by Marriott Cape Town Tyger Valley Eikenbosch - 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Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 268 reviews £136 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Cape-Town-Hotels-Protea-Hotel-By-Marriott-Cape-Town-Sea-Point.h533915.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=881bcfc8-9846-4faa-9087-5df2651178b6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Hyatt-Regency-Cape-Town.h4315441.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Hyatt-Regency-Cape-Town.h4315441.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.92163%2C18.41578&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w5sqw1K0XWMWI_gh-MJ6R6JrJsU=) BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001 #### What's nearby - Long Street - 3 min walk - 0.2 miles - Kloof Street - 9 min walk - 0.5 miles - Cape Town International Convention Centre - 13 min walk - 0.7 miles - Two Oceans Aquarium - 20 min walk - 1.1 miles - Cape Town Stadium - 2 min drive - 1.3 miles #### Getting around - Observatory Station - 7 min drive - Cape Town Station - 13 min walk - Cape Town (CPT-Cape Town Intl.) - 21 min drive #### Restaurants - ‪Honest Chocolate Café - ‬2 min walk - ‪Iron Steak And Bar - ‬2 min walk - ‪Bodega Ramen - ‬2 min walk - ‪Scala - ‬2 min walk - ‪The Ladder - ‬2 min walk ## About this property ### Hyatt Regency Cape Town Luxury hotel remodelled in 2020 and located near Long Street Located close to Cape Town International Convention Centre, Hyatt Regency Cape Town provides an airport shuttle, a poolside bar and a corner/local shop. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Halal dishes. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe. You'll also enjoy the following perks during your stay: - An outdoor pool along with free cabanas, sunloungers and pool umbrellas - Limo/town car service, self-parking (surcharge) and express check-out - Babysitting (surcharge), a TV in reception and a lift - A computer station, multilingual staff and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 136 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Extra conveniences in all rooms include: - Childcare services and free infant beds - Hypo-allergenic bedding and down duvets - Bathrooms with designer toiletries and deep-soaking baths - 55-inch flat-screen TVs with premium channels - Wardrobes/cupboards, mini fridges and coffee/tea makers ## Similar properties ![Presidential Suite, 2 Bedrooms, Mountain View (2 Bedrooms) | Bathroom | Separate bathtub and shower, rainfall showerhead, designer toiletries](https://images.trvl-media.com/lodging/4000000/3020000/3016400/3016361/457d7663.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taj Cape Town Cape Town City Centre - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 1,006 reviews £211 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3016361&PinnedHotelID=3016361&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/920000/916300/916261/8a9ad216.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Cape Town Cape Town City Centre - 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Air conditioning - Gym 9.8 Exceptional 19 reviews £168 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=110169015&PinnedHotelID=110169015&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17930000/17925300/17925242/cf68ba1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Cape Town City Centre Cape Town City Centre - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 270 reviews £144 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=17925242&PinnedHotelID=17925242&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4630000/4623700/4623642/4c77d11f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Cape Town Foreshore Cape Town City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 976 reviews £120 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=4623642&PinnedHotelID=4623642&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi; wired internet (ZAR 1 per day) ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 3 km - Free shopping centre shuttle - Limo/town car service - Secured, covered parking on site (ZAR 140 per night) - Limited on-site parking - Wheelchair-accessible parking and van parking available ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - 126 Cape Kitchen & Cafe - Signal Hill Terrace ### Things to do - 24-hour gym - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Grocery/convenience store - In-room babysitting - In-room cot - Laundry facilities - Mini-fridge - Outdoor pool - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 6 meeting rooms - Computer station - Conference centre (280 square foot of space) ### Outdoors - Beach towels - Free pool cabanas - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Assistive listening devices - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 8 floors - Banquet hall - Built in 2010 - Designated smoking areas - Renovated entire property - November 2020 ## Room amenities ### Bedroom - Down comforter - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Deep soaking bathtub - Designer toiletries - Hair dryer (on request) - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for ZAR 450.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for wired Internet in public areas: ZAR 1 per day (rates may vary) - Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 4) - Covered self-parking fee: ZAR 140 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: ZAR 450.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Hilton Cape Town City Centre Hilton Hotel Cape Town City Centre Hilton Cape Town City Centre Hotel Hilton Cape Town City Centre South Africa Hilton Cape Town City Hotel Hilton Cape Town City Centre Hotel Cape Town Central Hilton Cape Town City Centre South Africa Hilton Cape Town City Centre Hyatt Regency Cape Town Hotel Hyatt Regency Cape Town Cape Town Hyatt Regency Cape Town Hotel Cape Town ## Frequently asked questions ### Does Hyatt Regency Cape Town have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Hyatt Regency Cape Town? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cape Town on 8 Nov 2025 start from £237.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cape-Town-Hotels-Hyatt-Regency-Cape-Town.h4315441.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hyatt Regency Cape Town pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hyatt Regency Cape Town? > Self-parking is available for ZAR 140 per night. Limited spots are available. ### What time is check-in at Hyatt Regency Cape Town? > Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hyatt Regency Cape Town? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Hyatt Regency Cape Town provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of ZAR 700 per vehicle applies. ### Where is Hyatt Regency Cape Town located? > Located in Cape Town City Centre, this luxury hotel is within a 5-minute walk of Bo Kaap Museum and Long Street. Bree Street and Greenmarket Square are just steps away. Cape Town Station is 13 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Regency Cape Town Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 335 8 - Good 184 6 - Okay 40 4 - Poor 18 2 - Terrible 15 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Sarfaraaz 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good, go-to Hotel! Excellent as usual, friendly, efficient and highly comfortable ##### Sarfaraaz Stayed 1 night in May 2025 ### 10/10 Excellent #### Andrew 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, we’ll be back ##### Andrew Stayed 1 night in Feb 2025 ### 8/10 Good #### Prabhakar 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was good but everyday during breakfast they will run out of coffee beans and the service will scramble to get them. Coffee machine was bad. ##### Prabhakar Stayed 3 nights in May 2025 ### 10/10 Excellent #### Tracie 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff were great, Sedick was very helpful, beautiful hotel. Thank you for a great stay. ##### Tracie Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Han 22 Dec 2024 Liked: Cleanliness The staff here are all friendly and helpful. ##### Han Stayed 9 nights in Dec 2024 ### 10/10 Excellent #### Nikitha 2 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel! Very professional staff who go all out to make you feel at home ##### Nikitha Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### babu 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing welcoming staff Great break fast ##### babu Stayed 2 nights in May 2024 ### 8/10 Good #### Nico 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would do it again Good place - friendly staff - Central - Good rooms ##### Nico Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Paul Leung 9 May 2025 Liked: Cleanliness, staff & service, amenities There were no stores around the neighborhood. ##### Paul Leung Stayed 1 night in May 2025 ### 10/10 Excellent #### bruce 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The very best service anywhere Room had a lovely view of table mountain. The food was excellent and the service undoubtedly the best that we have ever experienced! There is a free shuttle bus to the Waterfront every hour and free pick up too. We will not even look to stay elsewhere on our next visit. It will be here! ##### bruce Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Maja 3 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location. Service was amazing ##### Maja Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Jacque 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed many more days than planned - we left luggage & traveled out & back. ##### Jacque Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### George 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was helpful and made me feel welcomed. The breakfast buffet was great ##### George Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Roberto 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice & friendly staff! A place to stay. Tanks to Monalisa & Nadine, Roberto&Roberto - Itay ##### Roberto Stayed 3 nights in May 2024 ### 10/10 Excellent #### Michael Anthony 10 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The best service I’ve received at a hotel in my life. Staff was beyond attentive and friendly. ##### Michael Anthony Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Eric 11 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful and very helpful. A special thank you to their concierge, Sedeeik. He was amazing with arranging personal tours for us and made my wife's birthday quite memorable. Thanks!!! ##### Eric Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### Cressida 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zee and Amin at the front desk was extremely helpful with coordinating family activities. Their knowledge and willingness were greatly appreciated. All of the staff was very welcoming, and I would highly recommend the Hyatt hotel. The area is close to a few restaurants and the Waterfront; great location. The suites were beautiful with a nice view. The variety of foods at breakfast was more than enough, so much variety and it was hot and fresh; made to order. I am definitely staying here again, when I'm back in Cape Town!! Worth every penny. ##### Cressida Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Jacob 18 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful experience! Across the board, this was a 5-star experience. The incredible staff are attentive, friendly, and helpful. The room was clean, comfortable, and luxurious. Abubakr at the front desk was particularly helpful in pointing out coffee shops and fun places to visit. ##### Jacob Stayed 1 night in May 2023 ### 10/10 Excellent #### Mark 2 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cape Town All the hotel Colleagues from cleaners to reception, front door and breakfast team were excellent. They could not be more helpful and made me feel at home….thank you ##### Mark Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Barbara 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay! There was a little mix up when we checked in. I booked a Club Room & when I asked about Lounge access, I was told it wasn’t part of the booking. The gal at the front desk called right after I got to my room to apologize for the mix up & yes we did have access to the Lounge. Everyone was extremely nice & helpful! Longke (working at the front desk) was extremely helpful with information about surrounding areas & things to do at the Waterfront! He also kept us laughing! ##### Barbara Stayed 1 night in May 2024 ### 8/10 Good #### Mark 1 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If staying in Cape Town's City Centre, this is one of the top properties. The rooms are modern, comfortable, safe and immaculate. When I arrived, the hotel could not find my booking, which I made almost a year earlier. Fortunately they made every effort to sort the situation out. I found this property a helpful homebase, in visiting several downtown tourist sites including District Six and The National Gallery. It is near to many of the bus routes, which makes getting a ready a cinch. Lodging in the Bo-Kaap district was interesting too. Hearing call-to-prayer was an unexpected and pleasing sound. I stayed during NYE and the festivities roll right through the corner intersection. It was quite the party. My favourite feature of the hotel was the take away cafe/kiosk in the lobby. Great sandwiches, coffee and sweets and at a great price. My least favourite hotel feature was the pool area. It doubles as a bar with numerous guests smoking cigarettes and Hooka/Shisha. It's nauseating to an extreme. A peculiar mixture of clientele too. For my last Cape Town day, I've moved to Camp's Bay Village. It's down-market, but much more authentic and free of pretence. I recommend visitors mix it up, a couple days in the city centre and a few days at the beach. Value rating = medium. ##### Mark Stayed 4 nights in Dec 2023 ### 2/10 Terrible #### Verified traveller 26 Feb 2023 Liked: Cleanliness Disliked: Staff & service, room comfort #### Worst part of Cape Town trip It was extremely terrible. I tried to call the reservation desk two days prior to checking in. No answer. Then upon checking in we were given a room with a bathroom that looked like it was made for a hospital room, not a 5 star hotel. There was no curtain and as a result the shower water soaked the whole bathroom floor which was a huge slipping hazard. The sink was a small hole in the wall. The bath gel, shampoo and conditioner came in very very small bottles. Barely enough for one person, let alone two. Which you pay more money for 2 ppl occupancy. The in room dining menu was no where to be found. In room fridge was empty except for 2 bottles of water. We had to call and ask for bedroom slippers and bathrobes. They said they do not provide this unless guest specifically requested it. They were also missing a hair dryer. I assume this should be standard in a 5 star hotel. But it was missing from the room. Calling down to concierge, in room dining and housekeeping was a nightmare. Absolutely no one answered. Only reception was answering their phones. And when talking to reception, their response was so slow. I ended up going down myself to order in room dining because even though they promised to get back to me, they didn't (i waited 30 minutes). Hotel promised to make it up to me, but poor communication between the hotel staff just ended up with confusion, more problems and almost renegging on what was previously promised to me. Extremely terrible hotel. ##### Verified traveller Stayed 3 nights in Feb 2023 ### 8/10 Good #### michael 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well located, good sized rooms. Friendly staff. Gym was easy to use - pool a bit smaller than it appears on photos. Door staff and check in team very helpful. ##### michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Colin 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are incredibly kind and helpful especially Mark who gave us special attention. ##### Colin Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### David 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A well located Hotel with a fabulous operational team. Shout out to front reception and doormen in particular I would definitely stay here again. ##### David Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Oude Werf Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Oude-Werf-Hotel.h2720474.Hotel-Information) > > [The Manor House at the Queen Victoria Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Manor-House-At-The-Queen-Victoria-Hotel.h19310581.Hotel-Information) > > [Waterfront Village](https://www.expedia.co.uk/Cape-Town-Hotels-Waterfront-Village.h889520.Hotel-Information) > > [Babylonstoren](https://www.expedia.co.uk/Cape-Town-Hotels-Babylonstoren.h5030791.Hotel-Information) > > [The Alphen Boutique Hotel & Spa](https://www.expedia.co.uk/Cape-Town-Hotels-Alphen-Boutique-Hotel.h46794.Hotel-Information) > > [Radisson RED V&A Waterfront, Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Radisson-RED-Hotel-VA-Waterfront-Cape-Town.h18644202.Hotel-Information) > > [Krystal Beach Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Krystal-Beach-Hotel.h15651822.Hotel-Information) > > [Living Hotel Lions Eye](https://www.expedia.co.uk/Cape-Town-Hotels-Houghton-View-Guest-House.h10633636.Hotel-Information) > > [The Twelve Apostles Hotel and Spa](https://www.expedia.co.uk/Cape-Town-Hotels-The-Twelve-Apostles-Hotel-And-Spa.h548889.Hotel-Information) > > [Mountain Marina Luxury Apartments](https://www.expedia.co.uk/Cape-Town-Hotels-Mountain-Marina-Luxury-Apartments.h24940058.Hotel-Information) > > [Victoria and Alfred Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Victoria-Alfred-Hotel.h46797.Hotel-Information) > > [The Winchester Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Winchester-Mansions-Hotel.h119452.Hotel-Information) > > [River Manor Boutique Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-River-Manor-Boutique-Hotel.h485182.Hotel-Information) > > [The Clarendon - Fresnaye](https://www.expedia.co.uk/Cape-Town-Hotels-The-Clarendon-Fresnaye.h3004641.Hotel-Information) > > [Cape Town Marriott Hotel Crystal Towers](https://www.expedia.co.uk/Cape-Town-Hotels-Cape-Town-Marriott-Hotel-Crystal-Towers.h2774348.Hotel-Information) > > [AC Hotel by Marriott Cape Town Waterfront](https://www.expedia.co.uk/Cape-Town-Hotels-AC-Hotel-By-Marriott-Cape-Town-Waterfront.h29305328.Hotel-Information) > > [Camps Bay Retreat](https://www.expedia.co.uk/Cape-Town-Hotels-Camps-Bay-Retreat.h1100401.Hotel-Information) > > [Ocean View House](https://www.expedia.co.uk/Cape-Town-Hotels-Ocean-View-House.h3091584.Hotel-Information) > > [Tintswalo Boulders](https://www.expedia.co.uk/Cape-Town-Hotels-Tintswalo-At-Boulders-Boutique-Villa.h31526122.Hotel-Information) > > [President Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-President-Hotel.h526107.Hotel-Information) > > [The Marly Boutique Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Marly-Hotel.h6885966.Hotel-Information) > > [Vineyard Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Vineyard-Hotel.h523689.Hotel-Information) > > [Lawhill Luxury Apartments](https://www.expedia.co.uk/Cape-Town-Hotels-Lawhill-Luxury-Apartments.h4280116.Hotel-Information) > > [The Ritz Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-The-Ritz-Cape-Town.h520317.Hotel-Information) > > [Radisson Collection Hotel, Waterfront Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Radisson-Blu-Hotel-Waterfront.h545852.Hotel-Information) > > [The Portswood Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Portswood-VA-Waterfront.h526896.Hotel-Information) > > [The Bay Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Bay-Hotel.h18132.Hotel-Information) > > [The Commodore Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Commodore-Hotel.h83744.Hotel-Information) > > [Cape Town Beachfront Apartments At Leisure Bay](https://www.expedia.co.uk/Cape-Town-Hotels-Cape-Town-Beachfront-Apartments-At-Leisure-Bay.h1909894.Hotel-Information) > > [Lagoon Beach Hotel & Spa](https://www.expedia.co.uk/Cape-Town-Hotels-Lagoon-Beach-Hotel-Spa.h1320739.Hotel-Information)