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Hotel on the Promenade

Property class: 4

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At Hotel on the Promenade, you can look forward to a free manager's reception, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment, a massage or a body scrub. The on-site French cuisine bistro, The Bistro, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is £237
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room

A well-lit hotel room with a large bed, a TV, and a window with curtains.

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk, and a television.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Located in Sea Point, a neighbourhood in Cape Town, Hotel on the Promenade is in the entertainment district and near the beach. The area's natural beauty can be seen at Camps Bay Beach and Table Mountain. Travelling with kids? Consider Sea Point Swimming Pool and Two Oceans Aquarium. Make sure you don't miss outdoor adventures like hiking/biking trails and horse riding. Visit our Cape Town travel guide
Map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001

What's nearby

  • A coastal promenade with people walking, a mountain in the background, and modern buildings.
    Milton Beach
    2 min walk - 0.1 miles
  • The sun setting over a rocky coastline with waves crashing against the rocks.
    Sea Point Promenade
    2 min walk - 0.1 miles
  • A swimming pool with a view of the sea.
    Sea Point Swimming Pool
    6 min walk - 0.4 miles
  • A modern building with a geometric facade, a curved road with patterned paving, and palm trees.
    Sea Point Pavillion
    6 min walk - 0.4 miles
  • A mountainous landscape with a city at its base, a coastline, and a sunset.
    Table Mountain National Park
    9 min walk - 0.5 miles

Getting around

  • Observatory Station
    11 min drive
  • Cape Town Station
    12 min drive
  • Cape Town (CPT-Cape Town Intl.)
    26 min drive

Restaurants

  • McDonald's
    3 min walk
  • Maggy Lou’s
    3 min walk
  • Bootlegger Coffee Company
    8 min walk
  • Atlantic Express
    5 min walk
  • COVA COFFEE
    3 min walk

About this property

Hotel on the Promenade

  • Upscale family-friendly hotel by the ocean
  • At Hotel on the Promenade, you can look forward to a free manager's reception, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment, a massage or a body scrub. The on-site French cuisine bistro, The Bistro, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • Other perks at this hotel include:
    • Free self-parking, plus valet parking (surcharge)
    • Breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and babysitting (surcharge)
  • Room features
  • All guest rooms at Hotel on the Promenade boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • 40-inch flat-screen TVs with premium channels
    • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (ZAR 50 per day)
  • Limited on-site self and valet parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 250.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 500.00 per day
  • Airport shuttle transfer per adult: ZAR 500 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ZAR 500.00 per room (one way)
  • Valet parking fee: ZAR 50.00 per day
  • Rollaway bed fee: ZAR 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Is Hotel on the Promenade pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel on the Promenade?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel on the Promenade on 23 Aug 2026 start from £237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel on the Promenade?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel on the Promenade?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hotel on the Promenade?

Checkout is at 11:30 AM.

Does Hotel on the Promenade provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 500.00 per room applies.

Where is Hotel on the Promenade located?

This family-friendly Cape Town hotel is located by the ocean, just steps away from Milton Beach and Sea Point Promenade. Sea Point Swimming Pool and Table Mountain National Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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