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Ellerman House

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
LCD TV, DVD player, iPod docking station, heated floors

Overview of Ellerman House

Ellerman House

5 out of 5

3.7/5 Good

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationClifton Bay Beach10 min walk
  • Popular LocationCamps Bay Beach2 min drive
  • Popular LocationLions Head5 min drive
  • AirportCape Town (CPT-Cape Town Intl.)29 min drive

Choose dates to view prices

About this area

Cape Town

Located in Cape Town's Bantry Bay neighbourhood, Ellerman House is in the city centre and near the beach. Kloof Street and V&A Waterfront are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camps Bay Beach and Lions Head. Check out an event or a game at Cape Town Stadium, and consider making time for Two Oceans Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with cave exploring and skydiving.
Popular Location

What's nearby

  • Clifton Bay Beach - 10 min walk
  • Camps Bay Beach - 2 min drive
  • Lions Head - 5 min drive
  • South African Museum and Planetarium - 7 min drive
  • South African National Gallery - 7 min drive

Getting around

  • Cape Town Station - 6 min drive
  • Woodstock Station - 9 min drive
  • Cape Town (CPT-Cape Town Intl.) - 29 min drive

Restaurants

  • Wine Gallery — 1 min walk
  • Kleinsky's Delicatessen - 13 min walk
  • Mischu - 13 min walk
  • Goloso - 14 min walk
  • Three Wise Monkeys - 15 min walk

About this property

Ellerman House

Luxury Cape Town hotel in Bantry Bay, near Camps Bay Beach
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 13 individually decorated rooms feature free WiFi and Select Comfort beds. Guests can enjoy heated floors, and other standard amenities include free minibar items, iPod docking stations and 24-hour room service.
Ellerman House offers 13 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ellerman House Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Ellerman House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2017 Travel + Leisure 500.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • French
  • German
  • Spanish
  • Xhosa

Business services

  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Electrical adapters/chargers
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 14 and younger are not allowed at this property; all guests older than 14 are welcome
Rollaway/extra beds are available for ZAR 2500 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 2500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Ellerman
Ellerman Cape Town
Ellerman House
Ellerman House Cape Town
Ellerman Hotel Cape Town
Ellerman House Bantry Bay, Cape Town
Ellerman House Hotel Bantry Bay
Ellerman House Hotel Cape Town
Ellerman House Hotel
Ellerman House Hotel
Ellerman House Cape Town
Ellerman House Hotel Cape Town

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 2 out of 3 reviews
5 - Excellent 67%
Rating 4 - Good. 0 out of 3 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 3 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 3 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 3 reviews
1 - Terrible 33%

5.0/5

Cleanliness

3.7/5

Staff & service

4.3/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service
A TERRIBLE EXPERIENCE DUE TO STAFF who go out of their way to try to get into power-struggles with the guests who pay their salaries ! An overrated, expensive hotel that in all areas fails to live up to it's much-hyped status. You can get far nicer hotels with far nicer staff at less than half of the price. A bitter disappointment from what we expected. The charming Andros (at like a 5th of this price) gives you the 5 star home away from home experience that this hotels promises to deliver. So do most of the other Historic 5 star Cape Dutch hotels in the Constantia + Newlands areas. So you don't have the seaview but that won't matter anymore once your stay has been spoiled like ours was at Ellerman House. On the Atlantic side you have superb accommodation that does give the seaview without the problems we encountered at Ellerman House. 1000's of Private Villa's & Guest Houses with stellar views. For real 5 star Service Stay in the same price class go to The Silo in V & Waterfront. Flawless & Superb in every way !!! For Cape Dutch Try the CHARMING little Andros & their wonderful staff. In HoutBay = The wonderful quirky Hout Bay Manor. In Winelands (Franschhoek) = The sister Hotel of THE SILO = La Residence also Superb & Flawless service & wonderful staff. I cannot think of 1 reason to stay at Ellerman House after our horrible stay there.
Stayed 1 night in May 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful and relaxing experience
Absolutely felt like I was on my own, very relaxing, very luxurious, great one on one service

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, loved!
Loved!