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DoubleTree by Hilton Hotel Cape Town - Upper Eastside

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32-inch LCD TV with premium TV channels, DVD player
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32-inch LCD TV with premium TV channels, DVD player
32-inch LCD TV with premium TV channels, DVD player

Overview of DoubleTree by Hilton Hotel Cape Town - Upper Eastside

DoubleTree by Hilton Hotel Cape Town - Upper Eastside

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCape Town City Hall4 min drive
  • Popular LocationSouth African Astronomical Observatory4 min drive
  • Popular LocationCastle of Good Hope7 min drive
  • AirportCape Town (CPT-Cape Town Intl.)17 min drive

Choose dates to view prices

About this area

Cape Town

Located in Cape Town, DoubleTree by Hilton Hotel Cape Town - Upper Eastside is in the suburbs and near the beach. Long Street and Kloof Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kirstenbosch National Botanical Gardens and Table Mountain. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Waterskiing, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Cape Town City Hall - 4 min drive
  • South African Astronomical Observatory - 4 min drive
  • Africa Centre - 5 min drive
  • Castle of Good Hope - 7 min drive
  • Cape Town International Convention Centre - 8 min drive

Getting around

  • Cape Town Station - 5 min drive
  • Salt River Station - 16 min walk
  • Cape Town (CPT-Cape Town Intl.) - 17 min drive

Restaurants

  • Liberty Restaurant — 1 min walk
  • Jamaica Me Crazy - 10 min walk
  • The Old Biscuit Mill - 14 min walk
  • The Test Kitchen - 14 min walk
  • Burrata - 14 min walk

About this property

DoubleTree by Hilton Hotel Cape Town - Upper Eastside

Family-friendly hotel with restaurant and 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 183 soundproofed rooms feature pillowtop beds and DVD players. Comforts include premium bedding and down comforters, and guests will also find conveniences such as fridges and coffee makers.
DoubleTree by Hilton Hotel Cape Town - Upper Eastside offers 183 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers.

Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. LCD televisions are featured in guestrooms. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 AM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: ZAR 240 for adults and ZAR 120 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Shopping
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Business services

  • Conference centre (237 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for ZAR 500 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: ZAR 240 for adults and ZAR 120 for children (approximately)
  • Airport shuttle fee: ZAR 320 per person (one-way)
  • Self-parking fee: ZAR 60 per day
  • Rollaway bed fee: ZAR 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

DoubleTree Cape Town
DoubleTree Cape Town Upper Eastside
DoubleTree Hilton Cape Town Upper Eastside
DoubleTree Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Hotel Upper Eastside
DoubleTree Hilton Upper Eastside
Eastside Hotel Cape Town
Upper Eastside Cape Town
Upper Eastside Hotel Cape Town
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Upper si
DoubleTree by Hilton Hotel Cape Town - Upper Eastside Hotel
DoubleTree by Hilton Hotel Cape Town - Upper Eastside Cape Town

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 137 out of 291 reviews
5 - Excellent 47%
Rating 4 - Good. 119 out of 291 reviews
4 - Good 41%
Rating 3 - Okay. 24 out of 291 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 291 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 291 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location near my sister. Modern, new and clean.
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good sized room.Reliable minibus shuttle to Waterfront, although only a late afternoon (5.30pm) return at weekends.Very good travel desk. Safe area but nothing to really see or do in hotel vicinity. Would have appreciated computer/printer access to print boarding card, but reception did this.Good value for money.
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean Rooms.Nice big coffee cups in the rooms which is important for me! Great Breakfast Buffet and Lunch / Dinner menu is also really good! Staff are friendly and polite. Note that car parking is separate to the hotel so it costs R60 a day. Overall good experience - will be back.
Stayed 2 nights in Feb 2020

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020