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Overview of Cape Town Marriott Hotel Crystal Towers

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Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
View from Room
Premium bedding, minibar, in-room safe, desk

Cape Town Marriott Hotel Crystal Towers

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationCanal Walk Shopping Centre8 min walk
    Popular LocationGrandWest Casino & Entertainment World7 min drive
    Popular LocationMilnerton Golf Club12 min drive
    AirportCape Town (CPT-Cape Town Intl.)17 min drive

Choose dates to view prices

Room, 1 King Bed, Non Smoking, View

5/5 guest room rating
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

4.8/5 guest room rating
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

4.8/5 guest room rating
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 2 Single Beds

About this area

Cape Town

Located in Century City neighbourhood, Cape Town Marriott Hotel Crystal Towers is connected to a shopping centre. Canal Walk Shopping Centre and Long Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sunset Beach and Table Mountain. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Looking to get your feet wet? Kayaking, waterskiing and parasailing adventures can be found near the property.
Popular Location

What's nearby

  • Canal Walk Shopping Centre - 8 min walk
  • GrandWest Casino & Entertainment World - 7 min drive
  • South African Astronomical Observatory - 11 min drive
  • Milnerton Golf Club - 12 min drive
  • Sunset Beach - 21 min drive

Getting around

  • Ysterplaat Station - 5 min drive
  • Cape Town Station - 10 min drive
  • Cape Town (CPT-Cape Town Intl.) - 17 min drive

Restaurants

  • Towers Restuarant — 1 min walk
  • Orah Bar & Lounge — 1 min walk
  • Primi Piatti - 7 min walk
  • Dros - 13 min walk
  • Panarottis Century City - 13 min walk

About this property

Cape Town Marriott Hotel Crystal Towers

Luxury hotel connected to a shopping centre in Century City, walk to Canal Walk Shopping Centre
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, a free shopping centre shuttle and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness centre and 2 coffee shops/cafés. All 180 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, minibars and LCD TVs.
Cape Town Marriott Hotel Crystal Towers offers 180 forms of accommodation with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video game consoles. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Life Day Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 50 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3206 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Books
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • DVD player
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self-parking fee: ZAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

African Pride Crystal Towers
African Pride Crystal Towers Hotel
Pride Crystal Towers
Pride Crystal Towers Hotel
Marriott Hotel Crystal Towers
Cape Town Marriott Crystal Towers
Marriott Crystal Towers
Cape Town Marriott Hotel Crystal Towers Hotel
Cape Town Marriott Hotel Crystal Towers Cape Town
Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 120 out of 191 reviews
5 - Excellent 63%
Rating 4 - Good. 58 out of 191 reviews
4 - Good 30%
Rating 3 - Okay. 7 out of 191 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 191 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 191 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

3.8/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, room comfort
Always good
Great stay like always friendly service always good only negative i have is half the tv channel didn't work but it was only one night so its fine still love this hotel and will alway return
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fantastic hotel with a few negatives this time
Always love staying here, especially for business trips. Convenient, clean, Vibe, room ambiance. Negatives on this trip: a few shortfalls (maybe due to the hotel just re-opening): no complimentary water in room, shower water was cold, got Luke warm for a few seconds, back to cold. Purple lights were flashing (didn’t work - which is part of the ambiance of the room) WiFi signal was horrible, cellphone reception was really bad, made a local call from room (less then a minute) which costed R35.. Overall I got a good deal for the hotel price this time, service was good, but overall, the negatives were the first time I’ve experienced on my stays at this hotel. Would I stay here again? Yes, I would just let them know about these issues during my stay, I didn’t get to do this because I had long work days.
Stayed 2 nights in Oct 2020

3/5 Okay

Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms are modern, clean and great beds. Walking to a great shopping center.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020