Title: Cape Diamond Boutique Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cape Diamond Boutique Hotel Edwardian hotel with rooftop terrace and spa services ![Deluxe Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/ac514b64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/60355b47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/469fe845.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/9101890c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mountain view](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/67b8a43b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cape Diamond Boutique Hotel, near Long Street, offers a rooftop terrace in historic surroundings. Guests enjoy the outdoor pool, bar, and can walk to the Houses of Parliament and Castle of Good Hope. Multilingual staff provide WiFi, luggage storage, and tour assistance. 7.8 Good ## Popular amenities - Pool - Breakfast available - Bar - Spa - 24/7 front desk - Parking available £38 includes taxes & fees 2 Dec - 3 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Economy Single Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/86a506c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room, 1 Bedroom ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Blackout curtains - 151 sq ft - City view - Sleeps 2 - 2 Double Beds ![Superior Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/85d63e02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Blackout curtains - 194 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/4b99f196.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![Premium Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/534e5a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 391 sq ft - City view - Sleeps 2 - 1 King Bed ![Standard Double Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/b15fcef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Bedroom ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Blackout curtains - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Classic Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/93ced4fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Blackout curtains - 183 sq ft - City view - Sleeps 2 - 1 Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/1a5d2b2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Economy Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/e426236c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Blackout curtains - 194 sq ft - City view - Sleeps 2 - 1 Double Bed ![Standard Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/9db45247.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Blackout curtains - 194 sq ft - City view - Sleeps 2 - 2 Single Beds OR 1 Queen Bed ![Basic Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/2b98d580.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Blackout curtains - 161 sq ft - City view - Sleeps 2 - 1 Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/46cafcaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 377 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Cape-Diamond-Boutique-Hotel.h1347307.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Cape-Diamond-Boutique-Hotel.h1347307.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.92440%2C18.42188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=g3gIt3gdTU9GyEp_uDPpjHLJSsE=) Corner of Longmarket and Parliament St, City Bowl, Cape Town, Western Cape, 8001 #### What's nearby - Greenmarket Square - 2 min walk - 0.1 miles - South Africa Library - 5 min walk - 0.3 miles - Long Street - 5 min walk - 0.3 miles - Castle of Good Hope - 6 min walk - 0.4 miles - Cape Town International Convention Centre - 14 min walk - 0.8 miles #### Getting around - Cape Town Station - 5 min walk - Observatory Station - 6 min drive - Cape Town (CPT-Cape Town Intl.) - 19 min drive #### Restaurants - ‪Gigi Rooftop - ‬2 min walk - ‪McDonald's - ‬2 min walk - ‪Nando's - ‬3 min walk - ‪Fyn Restaurant - ‬2 min walk - ‪Cape Diamond Hotel - ‬1 min walk ## About this property ### Cape Diamond Boutique Hotel Upscale hotel remodelled in 2023 and located near Long Street Located close to Houses of Parliament and Castle of Good Hope, Cape Diamond Boutique Hotel provides a rooftop terrace, a hair salon and a library. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Swedish massage or aromatherapy. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also enjoy the following perks during your stay: - An outdoor pool - Continental breakfast (surcharge), self-parking (surcharge) and massage treatment rooms - Multilingual staff, a 24-hour front desk and concierge services - A lift, luggage storage and tour/ticket information Room features All 57 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 32-inch TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, separate sitting areas and LED light bulbs ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/64000000/63500000/63494700/63494685/b04f17c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sky Cape Town Cape Town City Centre - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 322 reviews £81 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=63494685&PinnedHotelID=63494685&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/63000000/62960000/62953200/62953191/ca8fd671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fountains Hotel Cape Town Cape Town City Centre - Pool - Free WiFi - Restaurant - Air conditioning 7.0 Good 51 reviews £63 includes taxes & fees 14 Dec - 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Breakfast included - Free WiFi - Air conditioning - Gym 8.6 Excellent 621 reviews £70 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=1941977&PinnedHotelID=1941977&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/111000000/110740000/110737000/110736911/efeb9aed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tropicana Hotel Sea Point - Pool - Free WiFi - Air conditioning - Housekeeping 9.4 Exceptional 41 reviews £71 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=110736911&PinnedHotelID=110736911&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite | Terrace/patio](https://images.trvl-media.com/lodging/72000000/71680000/71673400/71673357/w2880h2157x0y0-88052955.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Rockefeller Hotel by NEWMARK Cape Town City Centre - Pool - Free WiFi - Restaurant - Gym 9.0 Wonderful 173 reviews £95 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=71673357&PinnedHotelID=71673357&HadPinnedHotel=true®ionId=-1&adults=2) ![4-Bed Family Studio (Sea View) | Premium bedding, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13330000/13329300/13329270/50cdfbb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mojo Hotel Sea Point - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 221 reviews £53 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=13329270&PinnedHotelID=13329270&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour offsite parking (ZAR 120 per day); reservations required - Street parking available - Secured, covered parking on site (ZAR 120 per night) - Limited on-site parking ### Food and drink - Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: ZAR 120 for adults and ZAR 60 for children - A bar/lounge - A restaurant - Hosted evening meal available daily for a fee of ZAR 343; reservation required - Snack bar/deli ### Things to do - Library - Outdoor pool ### Family friendly - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Spa - Aromatherapy - Couples treatment rooms - Hot stone massages - Outdoor treatment areas - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift (180 centimetre wide door) - Smooth flooring in public areas - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (89 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - Edwardian architecture - Locally-owned and organised tours and activities - Renovated entire property - November 2023 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Mini-fridge - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating - Laptop workspace - LED lighting - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately ZAR 120 for adults and from ZAR 60 for children - Covered self-parking fee: ZAR 120 per night - Nearby parking fee: ZAR 120 per day(492 ft away; open 24 hours) - Hosted evening meal: ZAR 343 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transport to and from this property Parking height restrictions apply ### Property is also known as Cape Diamond Cape Diamond Hotel Hotel Cape Diamond Cape Diamond Hotel Cape Town, South Africa Cape Town Diamond Hotel Cape Diamond Hotel Cape Town Cape Diamond Cape Town Cape Diamond Hotel Cape Town Cape Diamond Hotel Cape Diamond Hotel Cape Town Cape Diamond Boutique Hotel Hotel Cape Diamond Boutique Hotel Cape Town Cape Diamond Boutique Hotel Hotel Cape Town ## Frequently asked questions ### Does Cape Diamond Boutique Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Cape Diamond Boutique Hotel? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Cape Diamond Boutique Hotel on 2 Dec 2025 start from £37.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cape-Town-Hotels-Cape-Diamond-Boutique-Hotel.h1347307.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Cape Diamond Boutique Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cape Diamond Boutique Hotel? > Self-parking is available for ZAR 120 per night. Limited spots are available. ### What time is check-in at Cape Diamond Boutique Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Cape Diamond Boutique Hotel? > Checkout is at 10:00 AM. ### Where is Cape Diamond Boutique Hotel located? > Located in Cape Town City Centre, this hotel is within a 5-minute walk of Houses of Parliament and Long Street. Castle of Good Hope and Cape Town International Convention Centre are also within 1 mi (2 km). Cape Town Station is 5 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cape Diamond Boutique Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 74 8 - Good 111 6 - Okay 54 4 - Poor 16 2 - Terrible 9 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Anthony 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I Love that this place is centrally located and the rooms are remodeled, updated and clean ##### Anthony Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Paolo 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful, clean safe and affordable ##### Paolo Stayed 2 nights in Nov 2024 ### 8/10 Good #### Steven 12 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great central location so it is a bit noisy but all good. Great staff. Good price. ##### Steven Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jesus 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay. Kind of small though ##### Jesus Stayed 1 night in Nov 2024 ### 8/10 Good #### Tomasz 27 Mar 2024 Liked: Cleanliness, staff & service Very nice and helpfull staff, convininet location, avaiable breakfest, value for money Recommended ##### Tomasz Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Farid 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff , Shady receptionist lady and Carl the maintenance gentleman are extremely helpful, nice, kind and friendly people . Well done also the manager in the morning is very understanding I do not her name . The night person who sings rappers is great entertainment. Staff in general very helpful. Well done . My room was great . ##### Farid Stayed 5 nights in May 2025 ### 6/10 Okay #### Hanna 19 Nov 2024 Liked: Cleanliness, staff & service The staff were lovely and it was ok for the price but can get very noisy at night. ##### Hanna Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Aradhna 5 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time! The staffs are very nice and accommodating ##### Aradhna Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Keshan Singh 8 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were awesome. ##### Keshan Singh Stayed 15 nights in May 2024 ### 8/10 Good #### Verified traveller 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solo traveller Was able to drop my bags off before check in and the staff were really lovely and helpful. I felt safe at all times and all my questions were answered. The room was very spacious and water was replenished on a daily basis. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Michael 16 Dec 2024 Liked: Staff & service Disliked: Property conditions & facilities Poor space utilization in oddly shaped room, terrible layout in tiny bathroom. Practically no storage, good location, wonderful staff. ##### Michael Stayed 5 nights in Dec 2024 ### 6/10 Okay #### beverley 8 Jan 2025 Liked: Staff & service #### Cape town Postive Staff lovely Location good handy for the red bus office Negative Very tired Not that clean Had to keep asking for towels Safe wasnt working properly Room small Wouldn't stay again or recommend ##### beverley Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Olatokunbo 23 Feb 2025 There was nothing Royal about the room i had in spite of paying for one. Odour from the drains wafts into the rooms. ##### Olatokunbo Stayed 5 nights in Feb 2025 ### 8/10 Good #### Tomasz 22 Mar 2024 Liked: Cleanliness, staff & service, amenities We are group of 8, family and friends. We have booked this hotel for 6 nights before our cruise and than one day after the cruise Fantastic helpful staff , nice and tasty breakfasts, located close to main road, located in the centre of the city Overall good value for money. Recommend! ##### Tomasz Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Emmanuel 25 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was amazing. I had a good stay and everything surrounding is easily accessible. The Hotel Rooftop is Amazing! However Expedia needs to communicate the booking to the hotel quicker as I arrived and they had no knowledge of my fully paid booking. Only after really searching did the hotel find it. It really dampened my arrival spirits but otherwise all was well. ##### Emmanuel Stayed 4 nights in Mar 2024 ### 2/10 Terrible #### Isolde 2 Mar 2025 Liked: Cleanliness, staff & service #### Did not get the room I paid for! I would have rated this hotel much higher if I had gotten the room I paid for. I paid for a Royal Room and that is NOT what I got. Very disappointed. I left a note for the manager when I left but so far no luck on getting the difference in money back. Never heard from manager. Otherwise the hotel is fine. The guy running the rooftop area was great. Don’t order the sushi though. They get it from down the street and it is not good. I would have rated this place higher if I had gotten the room I paid for. ![](https://a.travel-assets.com/ugc/hotel-reviews/34DEF0B1A851B5AEE05B6C9D2F7801EB8C7FA7E61740957337790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5D767766A5DF22F45E0D244B03684104E6356FE91740957337980.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Isolde Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Thomas 25 Mar 2024 #### Stay was ok generally speaking Generally speaking OK Staff really friendly at the reception Close to supermarkets and restaurants Close to market Bed quality was ok 5min car to victoria harbour Fresh bottles of water given on daily basis Wifi was ok Points needing improvement: Bedsheets not changed on regular basis. Breakfast minimalist - not the freshest croissants, hot food limited choice AC didnt work No international channels on TV + remotes system complicated ##### Thomas Stayed 6 nights in Mar 2024 ### 2/10 Terrible #### Shelly 27 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ROACHES! DO NOT STAY HERE! POOR MANAGEMENT! The WORST experience EVER! This is a ROACH motel and I would NOT recommend this place to my worst enemy. Upon our arrival, we were greeted warmly and assigned a room. There was long hair in the shower and the shower was wet, as if someone had just used it. The bathroom was dirty. I asked if someone had just checked out and was told no. We were then "upgraded" to another room which had a larger bed. The shower was not well put together or designed, as the door was in the middle with large gaps, so water began to flood the bathroom when I showered. We had to call the front desk to show them and the gentleman brought extra towels to mop it up, but couldn't move us because the hotel was full. It was also loud and noisy outside and you could hear everything because of the thin windows. I got up in the middle of the night to use the restroom only to find ROACHES CRAWLING ALL OVER! There were roaches in the shower, the bathroom, on the fridge, walls, EVERYWHERE! I had never seen so many roaches! I was freaked out! I could not go back to sleep. As soon as daylight hit, I contacted Hotels.com, booked another hotel, we shook out our luggage and clothes then checked out. I tried to speak with the manager, but was told he was away. I called several times during the week, but each time he avoided my calls. He refused to refund my money for the 7-night stay. This place is unacceptable and so is their management. It should be condemned and management should be fired! GROSS! ![Water all over bathroom floor; open gap in shower frame](https://a.travel-assets.com/ugc/hotel-reviews/B5AA79CD0328BC4F4D69D8249EC12A939EA747811743033188531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![roach on wall](https://a.travel-assets.com/ugc/hotel-reviews/2D7EA6138FD565929C89222169C4DFB5ABD585E11743033188595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Another roach on wall](https://a.travel-assets.com/ugc/hotel-reviews/5083D04705BA12B70F87DB9BC324BFDA0D7D97481743033188805.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Soaked bathroom floor](https://a.travel-assets.com/ugc/hotel-reviews/ABBC15938F3EA48D53F5E6F1DEBCE159FBEBA7101743033189036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelly Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Guy Alain 6 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Personelle ##### Guy Alain Stayed 1 night in Oct 2025 ### 6/10 Okay #### MARIAN 13 Dec 2024 Liked: Staff & service Disliked: Property conditions & facilities Établissement désuet une rafraichissement souhaitable ##### MARIAN Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Brian 13 Dec 2024 Liked: Cleanliness, staff & service I booked a high-end room. When I got to the hotel they put me in a basic room. They told me Expedia made an error and double booked the room and someone was already in my room. After multiple chats with Expedia nothing could be done. The hotel refused to honor a partial refund for the room I never received. I'm more upset with Expedia as I paid them and expected them to provide support. ##### Brian Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Rolf 12 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Great breakfast. Great people. Shakira and Shady really care about the hotel as it was their own. Very fast and genuine service. Also, don't forget to check out the roof top bar. Sam provides excellent 5 star service. ##### Rolf Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Birgit 10 Dec 2024 Liked: Cleanliness, staff & service, amenities Zentral gelegen, doch sehr unsichere Gegend; auch am Tage ##### Birgit Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Susanne 15 Oct 2024 Liked: Cleanliness Keine Stromsteckdose im Bad, auch keine Möglichkeit ein Handtuch aufzuhängen. anstatt eines superior Zimmer hab ich ein Standardzimmer bekommen, angeblich sei meine Reservierung storniert worden. keine Bilder an der Wand, Zimmer sah ungemütlich aus. Personal manche freundlich, manche nicht so freundlich. ##### Susanne Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Mzukisi 12 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful stay Amazing ##### Mzukisi Stayed 1 night in Feb 2021 ## Expedia's Latest Trends ### Hotels > [Oude Werf Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Oude-Werf-Hotel.h2720474.Hotel-Information) > > [The Manor House at the Queen Victoria Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Manor-House-At-The-Queen-Victoria-Hotel.h19310581.Hotel-Information) > > [Waterfront Village](https://www.expedia.co.uk/Cape-Town-Hotels-Waterfront-Village.h889520.Hotel-Information) > > [Babylonstoren](https://www.expedia.co.uk/Cape-Town-Hotels-Babylonstoren.h5030791.Hotel-Information) > > [The Alphen Boutique Hotel & Spa](https://www.expedia.co.uk/Cape-Town-Hotels-Alphen-Boutique-Hotel.h46794.Hotel-Information) > > [Radisson RED V&A Waterfront, Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Radisson-RED-Hotel-VA-Waterfront-Cape-Town.h18644202.Hotel-Information) > > [Krystal Beach Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Krystal-Beach-Hotel.h15651822.Hotel-Information) > > [Living Hotel Lions Eye](https://www.expedia.co.uk/Cape-Town-Hotels-Houghton-View-Guest-House.h10633636.Hotel-Information) > > [The Twelve Apostles Hotel and Spa](https://www.expedia.co.uk/Cape-Town-Hotels-The-Twelve-Apostles-Hotel-And-Spa.h548889.Hotel-Information) > > [Mountain Marina Luxury Apartments](https://www.expedia.co.uk/Cape-Town-Hotels-Mountain-Marina-Luxury-Apartments.h24940058.Hotel-Information) > > [Victoria and Alfred Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Victoria-Alfred-Hotel.h46797.Hotel-Information) > > [The Winchester Hotel by NEWMARK](https://www.expedia.co.uk/Cape-Town-Hotels-Winchester-Mansions-Hotel.h119452.Hotel-Information) > > [River Manor Boutique Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-River-Manor-Boutique-Hotel.h485182.Hotel-Information) > > [The Clarendon - Fresnaye](https://www.expedia.co.uk/Cape-Town-Hotels-The-Clarendon-Fresnaye.h3004641.Hotel-Information) > > [Cape Town Marriott Hotel Crystal Towers](https://www.expedia.co.uk/Cape-Town-Hotels-Cape-Town-Marriott-Hotel-Crystal-Towers.h2774348.Hotel-Information) > > [AC Hotel by Marriott Cape Town Waterfront](https://www.expedia.co.uk/Cape-Town-Hotels-AC-Hotel-By-Marriott-Cape-Town-Waterfront.h29305328.Hotel-Information) > > [Camps Bay Retreat](https://www.expedia.co.uk/Cape-Town-Hotels-Camps-Bay-Retreat.h1100401.Hotel-Information) > > [Ocean View House](https://www.expedia.co.uk/Cape-Town-Hotels-Ocean-View-House.h3091584.Hotel-Information) > > [Tintswalo Boulders](https://www.expedia.co.uk/Cape-Town-Hotels-Tintswalo-At-Boulders-Boutique-Villa.h31526122.Hotel-Information) > > [President Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-President-Hotel.h526107.Hotel-Information) > > [The Marly Boutique Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Marly-Hotel.h6885966.Hotel-Information) > > [Vineyard Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Vineyard-Hotel.h523689.Hotel-Information) > > [Lawhill Luxury Apartments](https://www.expedia.co.uk/Cape-Town-Hotels-Lawhill-Luxury-Apartments.h4280116.Hotel-Information) > > [The Ritz Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-The-Ritz-Cape-Town.h520317.Hotel-Information) > > [Radisson Collection Hotel, Waterfront Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Radisson-Blu-Hotel-Waterfront.h545852.Hotel-Information) > > [The Portswood Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Portswood-VA-Waterfront.h526896.Hotel-Information) > > [The Bay Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Bay-Hotel.h18132.Hotel-Information) > > [The Commodore Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-The-Commodore-Hotel.h83744.Hotel-Information) > > [Cape Town Beachfront Apartments At Leisure Bay](https://www.expedia.co.uk/Cape-Town-Hotels-Cape-Town-Beachfront-Apartments-At-Leisure-Bay.h1909894.Hotel-Information) > > [Lagoon Beach Hotel & Spa](https://www.expedia.co.uk/Cape-Town-Hotels-Lagoon-Beach-Hotel-Spa.h1320739.Hotel-Information)