Cantón San Carlos Holidays

Overall, the property was beautiful, clean, and well maintained. The wildlife was a highlight of the stay. We saw monkeys, a sloth, lizards and many different types of birds, which made the experience feel especially unique. The hotel itself was peaceful and never felt overly crowded, which was a major plus. The main drawback was the service, which was consistently slow throughout the stay. From check-in to being seated and served at lunch and dinner, there were noticeable delays. At the wet bar, I waited about 15 minutes before the bartender was able to take my order. It did not seem to be a reflection of the staff themselves, but rather that the property appeared understaffed, especially at the restaurants and bars. Checkout was similar, with only one person at the front desk managing both phone calls and guest departures. The food and drinks were very good and clearly well prepared, though they felt overpriced given the level of service. Overall, the property itself was lovely and the setting was memorable, but the staffing and service experience did not quite match the price point. Note: If you plan to drive, be extremely careful as there were a lot of cars parked on the side of the road by beach goers, making it narrow and dangerous with oncoming vehicles.

If you want to be right in the middle of nature and wildlife this is the place to go. Most of the resort is raised up into the treetops so you can be eye level with creatures you'd usually only see way above you from the ground. The included hikes and birdwatching were wonderful with very knowledgeable and passionate guides. We also arranged a day trip to Corcovado by boat through the lodge in advance, seems pricey at first but was well worth it. Over the course of a week we saw sloths (lodge & Corcovado), monkeys (everywhere), tapirs (Corcovado), ant eaters (lodge and Corcovado), coatis (lodge), frogs and lizards (lodge) and so many different birds (everywhere). We chose a forest bungalow room which is just screened in from the outside. I was a bit worried the lack of AC might make it too hot to sleep, but at the end of April the fans in the room were enough to keep us comfortable over night. No need for alarm clocks, the howler monkeys will get you up every day. Overall a fantastic nature focused lodge that combines the ability to relax with adventure.

The staff is so wonderful. Kind, funny and helpful. Views are unbelievable and it is worth the trip up there!

Nice and helpful staff. Good breakfast buffet options. Gorgeous views of the nature and the volcano. Only I wish the restaurant on site wasn’t so expensive…

very pleasant place for a relaxing vacation.