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Torre Yaxche 39

3.0 star property

Photo gallery for Torre Yaxche 39

Comfort Apartment, City View | Bathroom | Shower, hair dryer, towels, soap - Torre Yaxche 39 (Cancun)
Reception - Torre Yaxche 39 (Cancun)
Hallway - Torre Yaxche 39 (Cancun)
Interior - Torre Yaxche 39 (Cancun)
Comfort Apartment, City View | 1 bedroom, minibar, in-room safe, desk - Torre Yaxche 39 (Cancun)
Torre Yaxche 39 sits close to Las Plazas Outlet Cancun, offering a quiet escape surrounded by a nature reserve. Guests can stay connected with in-room WiFi while enjoying the tranquility. The helpful staff provides convenient services including dry cleaning and laundry options.

Reviews

8.8 out of 10
Excellent

Entire apartment

1 bedroom1 bathroomSleeps 2248 sq ft

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Business services
  • City view

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About this property

Torre Yaxche 39

Dry cleaning, a communal living room and free self-parking are available at this smoke-free apartment building. WiFi in public areas is free. Each apartment offers free WiFi, a minibar and a plasma TV with cable channels. Free bottled water, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Torre Yaxche 39 offers 15 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with cable channels.

Bathrooms include a shower. This Cancun apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 42-inch plasma TV with cable channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 4 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Safe

Location highlights

  • In a shopping district
  • In the city centre
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 7:00 PM)
Guests will receive lockbox information
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys
Failure to complete these may result in a negative review from the host.

Renovations and closures

This property is closed from 28 February 2026 to 26 February 2028 (dates subject to change).

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: MXN 280 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Torre Yaxche 39 is in a shopping district. Las Plazas Outlet Cancun and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Ultramar Ferry Puerto Juárez and Cancun Convention Center are two other places to visit that come recommended. Visit our Cancun travel guide
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Map
Chacmultun, Cancun, QROO, 77507

What's nearby

  • Codere Casino Paseo Cancun
    6 min walk - 0.4 miles
  • Las Plazas Outlet Cancun
    8 min walk - 0.5 miles
  • Extreme Adventure
    13 min walk - 0.7 miles
  • La Sagrada Familia Parish
    14 min walk - 0.8 miles
  • Plaza 28
    4 min drive - 1.5 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Restaurants

  • La Borrega Kabah
    11 min walk
  • Carl’s Jr.
    9 min walk
  • Pasticeria Tentazioni
    10 min walk
  • Starbucks
    8 min walk
  • Italianni's Pasta
    8 min walk

Frequently asked questions

Is Torre Yaxche 39 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Torre Yaxche 39?

Self-parking is free at this property.

What time is check-in at Torre Yaxche 39?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at Torre Yaxche 39?

Checkout is at 11:00 AM.

Where is Torre Yaxche 39 located?

Located in Downtown Cancun, this apartment building is steps from Las Plazas Outlet Cancun and within 6 mi (10 km) of Ultramar Ferry Puerto Juárez and Langosta Beach. Tortuga Beach and Cancun Convention Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Torre Yaxche 39 Reviews

Reviews

Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.2

Cleanliness

8.6

Amenities

9.2

Property conditions & facilities

Reviews

Verified

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Room was clean and staff were great.
Entrance is somewhat inconspicuous if you don’t know what you are looking for - there is no full name on the entrance.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Edsel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good staff , clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly helpful staff. Love the murals and plant life throughout the common areas. Room was very clean, lots of hot water. Would definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly staff that helped with any needs we had. Felt very safe in the property and was very close to shops and stores.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stanley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great. Location was amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, courteous staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent condition of the rooms and elevator for ease of coming in and out during stay
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, communication
Clean inside, but not a tourist location. Within a short walk to a supermarket.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Very good condition
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mahfuz

Liked: Cleanliness, room comfort, communication

Clean and Nice Place

It's a nice apartment with a fridge. Service was prompt but it has to be with the Hotel.com app only. There should be one microwave in the common area. And it's hard to communicate as the doorman and host do not speak English. I had to use the translator a lot. Otherwise it's a nice place.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

BRYCE

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment we arrived, this hotel completely exceeded our expectations. The room was not only beautiful and impeccably clean, but it also had a warm, welcoming vibe that made us feel instantly at home. The design and comfort alone would earn five stars — but it was the people here who truly made our stay unforgettable. During our time in Cancún, we faced some unexpected and difficult events. The staff went above and beyond to support us — showing real compassion, patience, and generosity. They didn’t just do their job, they genuinely cared. Whether it was helping us navigate a tricky situation, checking in to see if we were okay, or simply making sure we had what we needed — they treated us like family, not just guests. Every detail, from the peaceful atmosphere to the thoughtful service, reflected a level of care that’s rare to find. I can’t thank them enough for everything they did for us. This place didn’t just give us a place to sleep — it gave us a sense of safety and kindness when we needed it most. And not to mention, the view from our room was on another level. Though we didn’t face the sea, the massive bay window behind our bed framed the most stunning west-facing sunset I’ve ever seen. If you’re considering coming to Cancún, don’t even bother looking at the all-inclusive resorts — if you want a real, authentic experience and the most beautiful view of the city, this is the one. Highly, highly recommended.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Hazael

Liked: Cleanliness
La habitación es muy pequeña, pero es funcional, la limpieza no es muy buena, cuando yo llegue no había nadie que abriera, gracias a otro huésped pude acceder a la recepción, en la recepción no había nadie, me atendió una persona que trabaja en una oficina que está ahí pero no es del negocio, mi calificación es de regular a malo
Stayed 20 nights in Mar 2026
Verified

10/10 Excellent

Juan Carlos Ramirez

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente lugar y atención
Stayed 1 night in Feb 2026
Verified

8/10 Good

Blanca Alicia

Liked: Cleanliness, communication
Todo bien
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Giova

Liked: Cleanliness, property conditions & facilities, communication
Muy buena solo que esta un pcoo oculto en mí opinion
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Carlos Ramirez

Liked: Cleanliness, property conditions & facilities, communication
Excelente servicios
Stayed 1 night in Dec 2025
Verified

8/10 Good

Blanca Alicia

Liked: Cleanliness, amenities, communication
Muy limpia
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, amenities, property conditions & facilities, communication
El personal fue muy amable con nosotros y bastante accesible, el lugar esta muy bonito aunque a simple vista se ve sencillo ya cuando lo ves bien tiene unos murales super bonitos, lugares de descanso y en general nos gustó para desconectarnos un rato. La ubicación esta muy buena ya que tiene la plaza outlet cerca, a la vuelta de la esquina hay un oxxo y puedes tomar la ruta de la zona hotelera caminando un par de cuadras, enfrente tiene un parque muy lindo para ir a caminar o ejercitarse y la zona me pareció segura en general.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Raul

Liked: Cleanliness, room comfort, communication
Limpio, zona cómoda
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bastante Excelente, Muy buena comunicación con la operadora, y en la tarde tienen seguridad por si requieres salir y regresar en la noche
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Genesis Alejandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Estuvo excelente! Me encantó. Muy económico y limpio, la dicho fue lo máximo.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, room comfort
El lugar muy confortable, limpio y en muy buenas condiciones, no es un hotel es tipo Airbnb, se nos dificultó un poco comunicarnos para que nos den acceso, porque los domingos no hay recepción, pero lo demás perfecto
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

PAOLO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ! Todos muy amables, Todo limpio Todo Nuevo , en una calle silenciosa, internet Bien ,duchar caliente, cama comoda,oxxo a 3 minutos
Verified

6/10 Okay

Erick

Liked: Amenities, property conditions & facilities, communication
Me bolveria a quedar , todo bien , lo unico es que se escuchaba asta cuando se sonaban la nariz, las paredes son de tablarroca, quisa con dadornos acusticos mejoraria un poco. De ahi en fuera todo vien .
Stayed 2 nights in Jan 2025