Title: Solymar Condo by Casago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Solymar Condo by Casago On beach with 2 outdoor pools for sandy fun near Iberostar Cancun Golf Course ## Photo gallery for Solymar Condo by Casago ![Sun deck - Solymar Condo by Casago (Cancun)](https://images.trvl-media.com/lodging/16000000/15890000/15883500/15883455/ab3f8aa3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Solymar Condo by Casago (Cancun)](https://images.trvl-media.com/lodging/16000000/15890000/15883500/15883455/0a65cacc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Free WiFi, bed sheets - Solymar Condo by Casago (Cancun)](https://images.trvl-media.com/lodging/16000000/15890000/15883500/15883455/bebc9175.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Solymar Condo by Casago (Cancun)](https://images.trvl-media.com/lodging/16000000/15890000/15883500/15883455/09046e2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Solymar Condo by Casago (Cancun)](https://images.trvl-media.com/lodging/16000000/15890000/15883500/15883455/ce046e22.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Delfines Beach and Iberostar Cancun Golf Course, Solymar Condo by Casago provides a beach bar, a poolside bar and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a restaurant. ## Reviews 5.2 ## Popular amenities - Bar - Pool - Laundry - Air conditioning - Free WiFi - Restaurant £100 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15883455&PinnedHotelID=15883455&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Room ![Deluxe Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15890000/15883500/15883455/b21d8e83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Air conditioning Kitchenette Full-sized fridge/freezer TV Hairdryer Private bathroom Microwave - 538 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ### View all photos for Superior Studio Suite, Ocean View ![Superior Studio Suite, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/16000000/15890000/15883500/15883455/98f084c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite, Ocean View ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer TV Hairdryer Microwave Toaster Stovetop - Ocean view - Sleeps 3 - 1 King Bed ## You may also like Ad ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,206 reviews £337 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d1015e24-3973-489b-aae0-48c1303cedfa&top_cur=GBP) Ad ![Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78630000/78626200/78626183/71c56c9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Puerto Morelos - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Solymar-Condo-By-Casago.h15883455.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Solymar-Condo-By-Casago.h15883455.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.05252%2C-86.78265&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K_C93NUxEH7eMFcGlg3iRiv0-YQ=) Boulevard Kukulkán Km 18.7, Cancun, QROO, 77500 #### What's nearby - Nichupté Lagoon \- 2 min walk \- 0.1 miles - Iberostar Cancun Golf Course \- 6 min walk \- 0.4 miles - El Rey Ruins \- 11 min walk \- 0.6 miles - El Rey Ruins Trailhead \- 11 min walk \- 0.6 miles - Delfines Beach \- 13 min walk \- 0.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive #### Restaurants - ‪Zai - ‬5 min walk - ‪Royal Solaris Cancun - ‬4 min walk - ‪Marco Polo Restaurante - ‬4 min walk - ‪Bordeaux - ‬2 min walk - ‪Km 19.5 - ‬9 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Solymar Condo by Casago On beach with 2 outdoor pools for sandy fun near Iberostar Cancun Golf Course At this condo, hit the beach, dine on-site at the restaurant or enjoy a drink at one of the condo building's 2 bars/lounges. The condo offers free WiFi, a TV with digital channels and a hairdryer. Amenities also include a shower and free toiletries. Housekeeping is not available. This condo offers 40 air-conditioned accommodations with a hairdryer and free toiletries. Televisions come with digital channels. Bathrooms include baths or showers. This Cancun condo provides complimentary wireless Internet access. 2 outdoor swimming pools are on site. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/21000000/20480000/20476900/20476869/3fa83ad5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Apartments Zona Hotelera - On private beach - Pool - Spa - Parking included 7.2 Good 160 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=20476869&PinnedHotelID=20476869&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/2b06c4c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Apartments – Delicia Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 110 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/cc2c7d28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Green 16 Zona Hotelera - Pet-friendly - Parking included - Free WiFi - Restaurant 6.0 428 reviews £43 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/21000000/20480000/20477000/20476915/6473bc00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Apartments – Increíble Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 7.4 Good 74 reviews £128 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=20476915&PinnedHotelID=20476915&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/45000000/44590000/44585800/44585754/9de77ddc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach and Ocean Front Apartments 1 Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 7.0 Good 54 reviews £131 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=44585754&PinnedHotelID=44585754&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20630000/20627600/20627539/9a385128.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Caribe Cancun Puerto Juarez - Pool - Parking included - Free WiFi - Air conditioning 7.4 Good 299 reviews £27 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=20627539&PinnedHotelID=20627539&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 40 units ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 100 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 90 per vehicle (return, maximum occupancy 6) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Seaside Condo Solymar Cancun Seaside Condo Solymar Seaside Solymar Cancun Seaside Solymar Solymar by Seaside Solymar Beach Resort by Seaside Solymar Condo by Casago Condo Solymar Condo by Casago Cancun Solymar Condo by Casago Condo Cancun ## Frequently asked questions ### Does Solymar Condo by Casago have a pool? ### How much does it cost to stay at Solymar Condo by Casago? ### Is Solymar Condo by Casago pet-friendly? ### How much is parking at Solymar Condo by Casago? ### What time is check-in at Solymar Condo by Casago? ### What time is check-out at Solymar Condo by Casago? ### Does Solymar Condo by Casago provide a shuttle to the airport? ### Where is Solymar Condo by Casago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Solymar Condo by Casago Reviews ## Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 7 6 - Okay 9 4 - Poor 11 2 - Terrible 18 ### 5.0/10 Cleanliness ### 5.4/10 Staff & service ### 5.0/10 Amenities ### 5.0/10 Property conditions & facilities ### 5.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### JASON 2 May 2023 Liked: Cleanliness, property conditions & facilities, communication Great property snd great contact person. The beach is narrow here and minimal restaurants in walking distance ##### JASON Stayed 4 nights in Apr 2023 ### 2/10 Terrible #### Vicente 4 Feb 2024 Disliked: Cleanliness, room comfort, communication The elevator was broken down for 8 days the food was terrible and the property was too far from any convenience store ##### Vicente Stayed 5 nights in Jan 2024 ### 8/10 Good #### Lindsay 29 Nov 2023 Liked: Amenities, property conditions & facilities, communication Apartment was as seen in the pictures. Large king size comfy bed, kitchenette, seating area, and out door balcony. Great communication with concierge and easy direction/instructions for check in and accessing the room. Cons: shower has zero water pressure and trickles out. Minimal hot water. The shower/toilet area is extremely small and tight. The cleaning is very surface and I had to sweep the floor upon arrival as the floor was covered with hair, sand, dirt. There was no soap left to clean the dishes so unable to use as they felt greasy. However, I would recommend this place as water pressure issues is expected in Mexico and the cleaning issues can be resolved easily. ##### Lindsay ### 4/10 Poor #### sergio 17 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities La propiedad olía a guardado, las cazuelas estaban muy dañadas se pegaba todo, para cocinar no lo recomiendo, el refri tenía un foco de casa parecía que hiba a dañarse. Habían muchos mosquitos nos picaron bastantes. Tiene una vista muy bonita a la playa y una buena televisión ##### sergio Stayed 2 nights in Apr 2025 ### 8/10 Good #### Fernanda 3 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication El Wifi en la habitación es muy lento pero al final de cuentas está bien porque se supone que uno va a disfrutar el mar jajaja por lo demás esta bien el lugar ##### Fernanda Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Perrine 29 Apr 2024 Disliked: Cleanliness, room comfort, communication #### À fuire Arrivé à 22h, l’hôtel n’avait pas notre réservation. Il convient de contacter l’hôte 24h avant alors que nous avons réservé 2h avant. Cherchez l’erreur. ##### Perrine Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Luis E Ludena 22 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The condo that they gave us when we got there was horrible, not 2 queen beds. Only one queen bed, one half sofa and one roller bed. They lied to us especially Julia and she was really rude. I will never pick this place again! ##### Luis E Ludena Stayed 6 nights in Nov 2021 ### 4/10 Poor #### william 24 Aug 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hay ninguna ayuda no hay limpieza no hay wifi y el hotel te ignora por que es condominio ##### william Stayed 5 nights in Aug 2021 ### 6/10 Okay #### Verified traveller 20 Aug 2021 #### Good location It was convenient. ##### Verified traveller Stayed 2 nights in Aug 2021 ### 2/10 Terrible #### Verified traveller 29 Jul 2021 Disliked: Cleanliness, amenities, property conditions & facilities This is not a hotel, also other guests had the same confusion I did thinking it was a hotel, the air conditioner was not working and they do nothing about it, the elevator was not working and no one could help with the suits. Finding the room was almost impossible by my own I needed a video call with the host. Also people in the pool were swimming with clothes (t-shirt and short). No water neither coke or coffee in the room. The best thing was that the person who contacted me was available when I need it, so that allows me to find the room. The place was dirty and I o have photos to prove it. ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller 23 Jul 2021 Disliked: Cleanliness, staff & service, property conditions & facilities We really had a bad experience. Please be aware, the pictures are not the room they offer. Don't let yourself be fooled. ##### Verified traveller Stayed 7 nights in Jun 2021 ### 8/10 Good #### claudia 15 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location Everything was like I expected . The bed was too small. But besides that . I was very happy with everything ##### claudia Stayed 3 nights in Jun 2021 ### 4/10 Poor #### Verified traveller 4 May 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Pontos negativos: Utensílios de cozinha bem engordurados e nao tinha nada para lavar; Falta de acendedor no fogão; Sem controle de ar condicionado então tinha somente uma opção ar ligado no máximo ou janela aberta; Chuveiro com pouca água; Falta de pano de prato; Cama com molas soltas, tinha uns lugares da cama que não dava pra deitar; Cadeira da mesa de jantar muito mole, tem que tomar cuidado para nao estourar; Na sacada nao tem nenhum opção para pendurar toalha ou roupas molhadas; O prédio tem uma arquitetura estranha, então tem que subir uns andares de escada, se você tem muita mala ou peso, prepara os braço. Pontos positivos: Vista para o mar linda da sacada; Bem próximo a Praia dos Delfines, tem como ir andando pela praia, cerca de 1.6km; Duas piscinas crianças e adultos; Tem ponto de ônibus perto, pode ir e voltar de boa; Fernanda super simpática, nao sei se essas melhorias depende dela mas recomendo passar uns dias como hospede para reconhecer essas falhas e tentar arrumar. ##### Verified traveller Stayed 2 nights in May 2021 ### 2/10 Terrible #### Guadalupe 23 Oct 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They never contact me I need to rent at her hotel I lost my money I m feeling yo frustrated ##### Guadalupe Stayed 1 night in Oct 2020 ### 8/10 Good #### Jon 24 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### thus is a condo... not a hotel room room in need of tlc... overall room is satisfactory.. great view... fridge wasnt working.. broken door handle on slider doir.. sheets on bed slide off.. so you end up on mattress... room servuce once a week..aside from view .. i would give the room 2.5 stars ##### Jon Stayed 10 nights in Mar 2020 ### 4/10 Poor #### Verified traveller 19 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok The lady who rented this was nice to us. The hotel was rundown. We didn’t have towels, bed was very old and hard, dirty, no linens for hardly a thing. No outdoor setting. As stated, the renter was nice to my mother-in-law, the place was just very old. The rest of the hotel was separate so we were not helped for any reason at the front desk. Had to purchase our own towels, pretty much anything you’d typically see in any 1-star hotel. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 2 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Just stay away. I was only there a few hours and walked away from the 3 days i paid upfront. The room smelled bad. Tried to shower no hot water no ac. The staff wanted nothing to do with me when i was tring to find my room. The location is fabulous they should tear it down and rebuild. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 25 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien vista al mar excelente ubicación muy bien ##### Verified traveller Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 3 Aug 2019 Liked: Cleanliness Disliked: Staff & service, amenities When we for there then electricity was out and it was very hot. Only one choice for food and it was a buffet. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 4/10 Poor #### Xnxnx 30 Jul 2019 Disliked: Amenities The extra fees going up to 100 dll. The bed was hard as a 4ock. The rail in the balcony crumbling Dow. No elevators we were in a 5th floor ##### Xnxnx Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Verified traveller 6 Jul 2019 Disliked: Cleanliness La habitación está bien el colcho ya se sienten los resortes se termino el agua y yo pedí que no tuviera escaleras la habitación ya que viajaba con un adulto mayor y para colmo los elevadores no funcionó y cuando pasas para la playa en el área de La Cocina se viene un olor muy desagradable y los baños de la área de la Alberto estaban súper sucios y una mañana en el pasillo había botellas y cajas de cigarros la verdad lo ciento pero no recomiendo este servicio. Gracias ##### Verified traveller Stayed 4 nights in Jul 2019 ### 4/10 Poor #### Verified traveller 27 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No internet, no in room safe Non working refrigerator-we had to defrost the freezer when we got there -??!! Floors not swept. Horrible nights sleep - new mattress is desperately needed - could feel the springs. No dish soap, no kitchen towels. No internet! Patio doors are broken and do not lock. No in room safe - !!?? Had to take our passports, camera, computer etc. to beach. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller 4 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Me gusto que no se nos molesto en nada. No me gusto que en la parte de condominios nadie te sebe dar informacion. ##### Verified traveller Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Antonio 19 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy cómodo Fué buena, fueron muy claros desde la contratación, lo que incluía y lo que no, y lo que se podría hacer para incluirlo, fácil y muy sencilla el check in lo mismo que el out, muy cómodo, muuuuy completa la habitación como un minidepartamento que tenía de todo, buena ubicación, personal amable, en general fué muy cómoda la estancia, me explicaron muy bien por correo y por teléfono, buena conexión a internet, muchas gracias por las atenciones. ##### Antonio Stayed 4 nights in Aug 2018 ### 2/10 Terrible #### Silvia 16 Aug 2018 Disliked: Staff & service #### No good quality hotel Vrs big price! The price compared to the hotel was a terrible surprise, very bad conditions Vrs a very high price. To that, add that the web hotels.com bring me a price and then they add a taxes. No other websites make that, so at the end I pay a lot of for the hotel. ##### Silvia Stayed 2 nights in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)