Title: CANCUN SUITES APARTMENTS - HOTEL ZONE Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # CANCUN SUITES APARTMENTS - HOTEL ZONE Family-friendly condo connected to the convention centre in Cancun with a full-service spa ## Photo gallery for CANCUN SUITES APARTMENTS - HOTEL ZONE ![Suite con Balcon 8 | Street view - CANCUN SUITES APARTMENTS - HOTEL ZONE (Cancun)](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/cd41ae8b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - CANCUN SUITES APARTMENTS - HOTEL ZONE (Cancun)](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/74a720fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Duplex | Living area | Smart TV - CANCUN SUITES APARTMENTS - HOTEL ZONE (Cancun)](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/525d58a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Studio | Down duvets, in-room safe, desk, laptop workspace - CANCUN SUITES APARTMENTS - HOTEL ZONE (Cancun)](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/f0e9ce1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - CANCUN SUITES APARTMENTS - HOTEL ZONE (Cancun)](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/5f764c62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Cancun Convention Center and Forum Beach are located near CANCUN SUITES APARTMENTS - HOTEL ZONE, which provides an adjacent golf course, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Guests can connect to free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Kitchen - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Spa ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=88827754&PinnedHotelID=88827754&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Studio Apartment Ground Floor ![Studio Apartment Ground Floor | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/86956ce5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment Ground Floor ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Down duvet Portable fan Blackout curtains - Sleeps 2 - 1 Double Bed ### View all photos for Studio Apartment ![Studio Apartment | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/936c8a94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Down duvet Portable fan Blackout curtains - Sleeps 4 - 2 Double Beds ### View all photos for Suite con Balcon 8 ![Suite con Balcon 8 | Living room | Smart TV](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/3418a575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite con Balcon 8 ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV 2 bedrooms Portable fan - Partial ocean view - 667 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Duplex ![Duplex | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/e40027f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Down duvet Portable fan Blackout curtains - Garden view - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Suite con Balcon 28 ![Suite con Balcon 28 | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/075e1021.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite con Balcon 28 ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Down duvet Portable fan - Garden view - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ### View all photos for Family Duplex ![Family Duplex | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/7f1d4cdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Duplex 8.0 Very good 1 review ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Separate bedroom Portable fan - Garden view - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ### View all photos for Superior Studio ![Superior Studio | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/f0e9ce1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Down duvet Portable fan Blackout curtains - Sleeps 2 - 1 Double Bed ### View all photos for Superior Studio ![Superior Studio | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88830000/88827800/88827754/46992244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Down duvet Portable fan Blackout curtains - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-CANCUN-SUITES-APARTMENTS-HOTEL-ZONE.h88827754.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-CANCUN-SUITES-APARTMENTS-HOTEL-ZONE.h88827754.Hotel-Information) ## About the area Located near the beach, CANCUN SUITES APARTMENTS - HOTEL ZONE is in Zona Hotelera neighbourhood and is connected to the convention centre. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Travelling with kids? Consider Xoximilco, or check out an event or a game at Oasis Arena. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with cycling. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) [View more Condo rentals in Cancun](https://www.expedia.co.uk/Cancun-Condos.d179995-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13774%2C-86.75065&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6AFCdHJQmuE095pDugUhIRjaCqY=) Km 8.5 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Cancun_PlazaCaracolMall_6075624_140](https://images.trvl-media.com/place/6075624/81e333f2-91b1-4c65-a111-d2cb711e6f54.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Caracol Mall 1 min walk \- 0.1 miles - ![Cancun sunset #green ](https://images.trvl-media.com/place/179995/56f2f067-89b1-4e9b-a6c3-73ef1d592370.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Caracol Beach 8 min walk \- 0.5 miles - ![Cancun Forum beach Playa Gaviota Azul](https://images.trvl-media.com/place/6242190/58c17b27-91d9-429b-b276-821cba6676ba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Forum Beach 9 min walk \- 0.5 miles - ![Gaviota Azul Beach which includes swimming, general coastal views and tropical scenes](https://images.trvl-media.com/place/6242291/12fa2fdb-c06e-49da-981d-dffe22cb67f0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gaviota Azul Beach 13 min walk \- 0.7 miles - Cancun Convention Center 6 min walk \- 0.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 27 min drive ### Restaurants - RIU (Lounge Bar) 3 min walk - Turquesa Restaurant 3 min walk - Kawachi Specialty Restaurant 3 min walk - Miramar 3 min walk - Lounge 24 3 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### CANCUN SUITES APARTMENTS - HOTEL ZONE Family-friendly condo connected to the convention centre in Cancun with a full-service spa This smoke-free condo building features a full-service spa, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Each condo provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a rice cooker, and other amenities include free WiFi and a Smart TV. CANCUN SUITES APARTMENTS - HOTEL ZONE offers 7 air-conditioned accommodations with a safe and rice cookers. Beds feature down duvets. Accommodation at this 4-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Cancun condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions are featured in guestrooms. Additionally, rooms include portable fans and blackout curtains. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily. ## Similar properties ![Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/10000000/9560000/9554900/9554858/93cd98bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Costa Cancun Zona Hotelera - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.2 Good 574 reviews £43 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=9554858&PinnedHotelID=9554858&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36090000/36085900/36085831/ef634f90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza Condo Hotel Zona Hotelera - Pool - Spa - Kids’ pool - Parking included 7.0 Good 483 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=36085831&PinnedHotelID=36085831&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/28000000/27410000/27406600/27406592/14c7bbed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nílu Cancun Zona Hotelera by Selina Zona Hotelera - 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Massage ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Car recommended - Onsite parking available only on request - Free uncovered self parking on site - Limited on-site self parking ### Family friendly - Babysitting (surcharge) ### Kitchen - Blender - Cleaning supplies - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Griddle - Hob - Microwave - Oven - Rice cooker - Toaster ### Dining - Daily continental breakfast available 7:30 AM to 1:00 PM for a fee: USD 8 for adults and USD 8 for children ### Bedrooms - Bedsheets provided - Down comforter ### Bathroom - 1 private bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Window screens ### Entertainment - 32-inch Smart TV - Games ### Outdoor areas - Garden ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Electrical adapters - Iron/ironing board on request - Luggage storage - Multilingual staff - Safe - Tour and ticket assistance ### Location highlights - Connected to a convention centre - Near a health/beauty spa - Near the airport - Near the sea - Next to a golf course ### Things to do - Bicycle rentals nearby - Fishing nearby - Scooter/moped rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 7 units - Garden ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately USD 8 for adults and from USD 8 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Apple Pay and PayPal Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is recommended for transport to and from this property ### Property is also known as Cancun Suites Apartments Zone CANCUN SUITES APARTMENTS HOTEL ZONE CANCUN SUITES APARTMENTS - HOTEL ZONE Condo CANCUN SUITES APARTMENTS - HOTEL ZONE Cancun CANCUN SUITES APARTMENTS - HOTEL ZONE Condo Cancun ## Frequently asked questions ### Is CANCUN SUITES APARTMENTS - HOTEL ZONE pet-friendly? ### How much is parking at CANCUN SUITES APARTMENTS - HOTEL ZONE? ### What time is check-in at CANCUN SUITES APARTMENTS - HOTEL ZONE? ### What time is check-out at CANCUN SUITES APARTMENTS - HOTEL ZONE? ### Where is CANCUN SUITES APARTMENTS - HOTEL ZONE located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## CANCUN SUITES APARTMENTS - HOTEL ZONE Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Amenities ### 7.8 Property conditions & facilities 10 - Excellent 28 8 - Good 15 6 - Okay 4 4 - Poor 8 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Gary 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Place was nice for the price the staff was nice and very attentive will stay here again if i come back ##### Gary Stayed 7 nights in Jun 2025 ### 8/10 Good #### Mariama 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication My stay at the Cancun Suite Apartments was overall good. The property was very reasonably priced and located in a great area. There were multiple food options nearby, and it was also a convenient pickup point for excursions since we were right across the street from the Riu. The balcony view was honestly breathtaking-we could see through the Riu lobby and enjoy a beautiful view of the ocean. Towels were provided, and whenever we ran out, the host was quick to supply more. The apartment was very clean and had great internet service. The only downside was that the bathtub did not drain fast enough. However, this issue started toward the end of our stay, and I messaged the host the day before our departure. If I had reached out earlier, I'm sure the issue would have been resolved promptly. Overall, I would definitely book this location again. It was a good experience ##### Mariama Stayed 4 nights in Dec 2025 ### 8/10 Good #### Verified traveller 18 Nov 2024 Liked: Cleanliness, room comfort, communication Very good location and good support from the manager ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Mason 9 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location if you’re looking to stay downtown by the bars. ##### Mason Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Tom 25 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was functioning, spacious and clean that served us perfectly throughout our holiday to Cancun. However except to get what your paying for, the immediate surrounding area is essentially an abandoned high street and abandoned mall, which can feel a little creepy at times. As long as your content with this and are not expecting a 5\* resort then this place is perfect for a holiday to Cancun on a budget. ##### Tom Stayed 9 nights in Mar 2024 ### 10/10 Excellent #### Eduardo 5 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice apartment set up. I had the duplex with a kitchen and upstairs loft which was very spacious. The place is located in an older shopping center, there was parking for my rental, just have to let the parking guy know that you have a reservation. Beach access to playa caracol is very easy and the property is located very close to the dinning and night life but it’s far enough that you don’t get any noise at night. ##### Eduardo ### 10/10 Excellent #### Nikita 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I had a great time staying there for five days. Thank you so much. The best place I stayed so far in Cancun. ![](https://a.travel-assets.com/ugc/hotel-reviews/93b2b806-5dd7-45aa-897e-b3a61fbbccf3-1749911001979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba197adc-06b9-416e-a44c-684e5960fc63-1749911001882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/942e2607-6948-4e32-bbb3-8f68ccef2ada-1749911001880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nikita Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Ana 17 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Had a very nice stay. Quick responses when I had questions. Very clear instructions. GREAT PLACE TO STAY!! ##### Ana Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller 9 Apr 2023 Liked: Amenities, property conditions & facilities, communication Great location, short walk to grocery store, restaurants, nightlife, beach, and souvenir shops. Easy check-in, cameras on the property, and security made us feel very safe. Definitely worth the price, would book here again if in Cancun! ##### Verified traveller Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Marco 28 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a great value for what we paid and the room is walking distance to everything. We got the duplex which was plenty of space for us and our family. ##### Marco Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### ADALI 13 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication good spot ##### ADALI Stayed 2 nights in May 2024 ### 2/10 Terrible #### Kyaw 29 Dec 2023 Disliked: Cleanliness, property conditions & facilities, communication The room looks nothing like the pictures from the website. Room looks like jail cell and not safe to stay. ##### Kyaw Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Mary 13 Jan 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication There was roaches on the bed and not willing to fix the issue. I do not recommend this place. We left early due to the bug issue and they did not refund us. Owner was not accommodating or helpful. ##### Mary Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Tristin 30 Dec 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication We booked this stay and upon arrival, the check in desk was a small security guard desk. The security guard did not speak any English at all, so we struggled with communication. He could not find our reservation and had to call someone else. Finally, the person on the phone confirmed our reservation. He gave us our keys and wi-fi password and we went to our room. We unpacked and got settled. Before bed, we noticed that the window in the room, that was outlooking the hallway at a low height, had a broken lock. The window therefore, was able to be opened from the inside or outside, meaning if someone was in the hallway, they were able to open our window and could potentially get inside. It was late, and we had no other option but to go to sleep. We put a clothes hanger in the window to try to keep it shut, and also put a rack in front of it with glasses on it in case anyone did try to open it. We felt very unsafe there. In the morning, we ended up leaving the property due to feeling unsafe. I tried speaking to the front desk about it, but again, the person did not speak any english. I felt frustrated and defeated about the situation. We figured if we called Expedia, they could help us try to work it out as we booked 3 nights, but only stayed one due to feeling unsafe. We had to pay for another stay. Expedia did try calling the property but they told them they can't refund us. I'm not sure how you can expect someone to pay to stay in a room where anyone could get in. Very unsafe ##### Tristin Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### monica 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Muy cómoda limpia y funcional 2 habitaciones aire acondicionado cocineta ##### monica Stayed 2 nights in Oct 2025 ### 8/10 Good #### Dalia 18 Sept 2025 Liked: Cleanliness, room comfort, communication #### Apartamento zona hotelera Cancun El apartamento esta en una excelente ubicación, es espacioso y limpio. Lo único que notar es que no hay elevador para poder trasladar el equipaje, las almohadas y camas deben ser cambiadas por mas cómodas son demasiado duras incluso tuve un espasmo muscular lumbar el segundo día. ##### Dalia Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Carlos Benjamin 31 Aug 2025 Liked: Cleanliness, room comfort, communication #### Excelente Muy bien ##### Carlos Benjamin Stayed 5 nights in Aug 2025 ### 8/10 Good #### SALOME 18 Jul 2025 Liked: Amenities La Ubicaccion muy conveniente y todo cerca. ##### SALOME Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Pedro 22 Jun 2025 Liked: Cleanliness, room comfort, communication #### Muy buena ubicación El hotel tiene una ubicación excelente , tiene lugares cercas donde comprar , cuenta con todo lo necesario para tu estancia ##### Pedro Stayed 1 night in Jun 2025 ### 8/10 Good #### Alicia Flores 19 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Buena ubicación con amenidades cerca y espacio agradable ##### Alicia Flores Stayed 4 nights in May 2025 ### 4/10 Poor #### CARMEN ARLETTE 15 Dec 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities Caro para lo que es. Sucio , no ofrece restaurante ni cuenta con equipo funcionando. La cocina no se puede usar. Electrodomésticos no sirven. Tuve que lavar contenedor de agua de Moo. ##### CARMEN ARLETTE ### 10/10 Excellent #### Ashanty 23 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Me encantó, es muy bonito y cómodo realmente volvería ##### Ashanty Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Cristian Roberto 3 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Sin duda la elegiría para mis próximas vacaciones. ##### Cristian Roberto Stayed 2 nights in Aug 2024 ### 8/10 Good #### Saul 21 Jul 2024 Liked: Property conditions & facilities, communication Mui buena ubicacion ##### Saul Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Clarisa 12 Jun 2024 Disliked: Cleanliness, room comfort #### Horrible Lo único positivo es la ubicación pero nada que ver con las fotos. La plaza donde ubica esta abandonada, llena de escombros con una vista horrible e insegura en las noches. Sábanas, toallas y muebles manchados o rotos. 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