Title: Barcelona Tower By Koox Luxury Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Barcelona Tower By Koox Luxury Collection Urban retreat just steps from Plaza Las Americas offers a peaceful pool setting and energizing gym facilities for downtown Cancun visitors ## Photo gallery for Barcelona Tower By Koox Luxury Collection ![Outdoor pool - Barcelona Tower By Koox Luxury Collection (Cancun)](https://images.trvl-media.com/lodging/23000000/22190000/22185200/22185163/0a4f5316.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Barcelona Tower By Koox Luxury Collection (Cancun)](https://images.trvl-media.com/lodging/23000000/22190000/22185200/22185163/bcec2d52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Barcelona Tower By Koox Luxury Collection (Cancun)](https://images.trvl-media.com/lodging/23000000/22190000/22185200/22185163/ee362856.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Barcelona Tower By Koox Luxury Collection (Cancun)](https://images.trvl-media.com/lodging/23000000/22190000/22185200/22185163/2c68e815.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private kitchen - Barcelona Tower By Koox Luxury Collection (Cancun)](https://images.trvl-media.com/lodging/23000000/22190000/22185200/22185163/aa28c5fa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Barcelona Tower By Koox Luxury Collection offers a serene oasis in Downtown Cancun with a garden and outdoor pool. Guests enjoy in-room WiFi, a gym, and multilingual staff assistance. The guesthouse is praised for its convenient location. ## Reviews 7.2 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=22185163&PinnedHotelID=22185163&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Beach bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/31000000/30680000/30674800/30674721/ea81d2ae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Renaissance Cancun Resort & Marina Zona Hotelera - Pool - Hot tub - Restaurant - Air-conditioning 9.4 Exceptional 1,001 reviews £180 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Cancun-Hotels-Renaissance-Cancun-Resort-Marina.h30674721.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=88553fba-a990-4924-a35b-b6df3dbe4f2a&top_cur=GBP) Ad ![On the beach, sun-loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Barcelona-Tower-By-Koox-Luxury-Collection.h22185163.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Barcelona-Tower-By-Koox-Luxury-Collection.h22185163.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14720%2C-86.82102&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dDWlVJOAMoMxoASKxcn5Nyp1UZA=) Av. Bonampak SM 6-A MZ1 Lote1, Downtown Cancun, Cancun, QROO, 77500 #### What's nearby - Plaza Las Americas \- 1 min walk \- 0.1 miles - Cancun Bullfight ring \- 5 min walk \- 0.3 miles - Amerimed Hospital \- 5 min walk \- 0.3 miles - Royal Yak Casino and Sports Book \- 9 min walk \- 0.5 miles - Dubai Palace Casino \- 10 min walk \- 0.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive #### Restaurants - ‪Starbucks - ‬5 min walk - ‪KFC - ‬5 min walk - ‪Hooters - ‬2 min walk - ‪Olive Garden - ‬6 min walk - ‪La Taberna De Los Amigos - ‬1 min walk ## About this property ### Barcelona Tower By Koox Luxury Collection Guest house near Plaza Las Americas Barcelona Tower By Koox Luxury Collection provides amenities, such as a garden and a gym. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Smoke-free property, multilingual staff and tour/ticket information - A 24-hour front desk and luggage storage Room features All 108 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Apartment, 2 Bedrooms, Smoking, Patio | Dining](https://images.trvl-media.com/lodging/90000000/89740000/89733800/89733754/c7a6248f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Depa Del Puerto Juarez Downtown Cancun - Parking included - Free Wi-Fi £66 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=89733754&PinnedHotelID=89733754&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8970000/8961500/8961476/0ff58a6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alux Cancun Downtown Cancun - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.0 Good 112 reviews £33 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds | 5 bedrooms, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823754/5240861c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HC Internacional Downtown Cancun - 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24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Air conditioning - Free local calls - Phone ## Policies ### Check-in Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8 AM to 10 PM ### Property is also known as Barcelona Tower Koox Luxury Collection Aparthotel Cancun Barcelona Tower Koox Luxury Collection Aparthotel Barcelona Tower Koox Luxury Collection Cancun Barcelona Tower Koox Luxury Collection Barcelona Tower Koox Collecti Barcelona Tower By Koox Luxury Collection Cancun Barcelona Tower By Koox Luxury Collection Guesthouse Barcelona Tower By Koox Luxury Collection Guesthouse Cancun ## Frequently asked questions ### Does Barcelona Tower By Koox Luxury Collection have a pool? ### Is Barcelona Tower By Koox Luxury Collection pet-friendly? ### How much is parking at Barcelona Tower By Koox Luxury Collection? ### What time is check-in at Barcelona Tower By Koox Luxury Collection? ### What time is check-out at Barcelona Tower By Koox Luxury Collection? ### Where is Barcelona Tower By Koox Luxury Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Barcelona Tower By Koox Luxury Collection Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Location ### 7.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 13 8 - Good 3 6 - Okay 6 4 - Poor 7 2 - Terrible 2 ## Reviews ### 4/10 Poor #### Julio 18 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MUY MALO ESTE HOTEL muy malo este hotel, las instalaciones muy deterioradas, esta muy mal y la ubicacion es buena, pero la ducha no servia, los desagues tapados, las cortinas viejas y no eran black out, los elavadores los botones no servian, no tenian tarjetas para ingresar al mall, en fin muy muy muy malo este hotel ##### Julio Stayed 1 night in Jun 2018 ### 10/10 Excellent #### maria, Columbus ohio 13 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort looking forward to visiting them next year they are awesome made me feel at home ...staff is great. ##### maria Stayed 8 nights in Jun 2018 ### 2/10 Terrible #### Christian Maria 9 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Mal y pésimo, el encargado de el lobby súper grosero de hecho pueden revisar en sistema que yo deje una queja por que abandone el hotel, el me exigía saber cuanto me costaba la habitación con expedía ##### Christian Maria Stayed 1 night in May 2018 ### 10/10 Excellent #### Franc 8 Jun 2018 Liked: Cleanliness, staff & service, room comfort La seguridad me encanto, y la atención maravillosa ##### Franc Stayed 3 nights in Jun 2018 ### 6/10 Okay #### Arturo 4 Jun 2018 Liked: Cleanliness, staff & service, room comfort Agradable ##### Arturo Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Verified traveller 28 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place close to everything, friendly staff and the view is a killer ##### Verified traveller Stayed 7 nights in May 2018 ### 6/10 Okay #### Verified traveller 26 May 2018 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Staff didn’t speak much English. Room wasn’t what I asked for. They did help get us transportation to leave because our phones didn’t work. Nice people. Building beautifully lights up at night. ##### Verified traveller Stayed 3 nights in May 2018 ### 8/10 Good #### Verified traveller 24 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Torre Barcelona Excelente lugar bonita piscina perfecto para ir a plaza las americas todo muy bien ##### Verified traveller Stayed 3 nights in May 2018 ### 10/10 Excellent #### Charvez 14 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% recomendable Excelente ubicación, servicio, muy lujoso, comodidad, en general excelentemente muy bien. ##### Charvez Stayed 1 night in May 2018 ### 10/10 Excellent #### Gersain 14 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atención, limpieza diario a la habitación y confiable para dejar cosas de valor en la habitación. ##### Gersain Stayed 7 nights in May 2018 ### 10/10 Excellent #### Juan Rivas 10 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción para escalas, o negocios. Me he hospedado en varias ocasiones en este aparthotel. Me gusta por su relación calidad/precio. Dentro de las ventajas que tiene es su ubicación, su costo, y lo espacioso de sus habitaciones. Deberían ser mas claros respecto de las especificaciones de llegada, pues a alguien que ya lo conoce es fácil de encontrar, pero resulta confuso para primeros huéspedes, pues no hay manera de localizarlo ni se encuentra identificado con anuncios exteriores. En fin, me hospedo con frecuencia, cuando hago escalas breves en Cancún, o acudo a reuniones de negocios. La alberca es bonita y poco concurrida, así que se descansa bien. No es un hotel turístico, pues se encuentra fuera de la zona hotelera, y sin acceso a playa, sin embargo como hotel de negocios cumple, y bien. ##### Juan Rivas ### 10/10 Excellent #### Verified traveller 30 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### it was a great hotel/condo, super big. since i got there till the end it was a great staying. Everything was neat and clean. Customer service was exceptional. The view was beautiful. ##### Verified traveller Stayed 3 nights in Mar 2018 ### 10/10 Excellent #### Carlos 25 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort el unico inconveniente que presente fue que la piscina no cuenta con calefaccion y es imposible disfrutar de ella ##### Carlos ### 4/10 Poor #### Edgar, Denver, CO 22 Mar 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Barcelona Tower Booked a Double Deluxe Room for 11 days thinking I would get a nice comfy suite and they ended up giving me a really small room with no tables, fridge, or microwave. Only thing in the room was the bed and a small futon. I eventually talked to the staff requesting a room with at least a fridge and a little more space since I would be staying there several days. They switched me to a same model room with a little more space, a fridge, and a table. Still think they could have done better though. If you book a room at this hotel make sure you call first and see what they will give you. ##### Edgar Stayed 11 nights in Mar 2018 ### 6/10 Okay #### Verified traveller 17 Mar 2018 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Good but needs updating Customer service was great however the place was lacking in other parts. Rooms don’t have telephones. So if you need a wake up call or need something you have to go down. When we arrived everyone was super nice. They walked us up to the room and when they opened the door someone was still occupying it. Elevator buttons were missing. Which i found puzzling (some one can get hurt) also the upkeep of the property needs to be looked at. I’m thinking management is dragging its feet. The location is great. There’s supermarket, mall, movie theater and many restaurants around. I use to live in Cancún and found this location central to our movements. But they really need to do some updating. ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Verified traveller 15 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hola todo muy bien solo que no hay sillas en el Hotel ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Armando, Puebla,mex. 12 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En general bien Eran departamentos de lujo con bastante seguridad brindando ahora servicio de hotel. Muy buenas instalaciones aunque no estén cerca de playa tienen una alberca muy limpia ,con jacuzzi que puedes usar cuando gustes de 7 a 22 horas. El personal muy servicial,limpieza al 100, amenidades, en general bien . ##### Armando Stayed 2 nights in Mar 2018 ### 6/10 Okay #### acorona, cancun 11 Mar 2018 Liked: Cleanliness, staff & service #### Condominio céntrico y perfectamente ubicado El lugar es bonito pero le falta mantenimiento, el clima de un cuarto no funcionaba, no tenía internet No me dijeron cuando llegue que me Podían dar una llave para no dar tanta vuelta y llegar más rápido a plaza las Américas lo súpe por un familiar que se quedó en Torre Vancouver donde las instalaciones están mejor ##### acorona Stayed 2 nights in Mar 2018 ### 6/10 Okay #### JORGE 9 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### regular the first room they gave me had problems with air conditioning. They gave me other room but the refrigerator was making a bad noice all the time when gets on and off so i couldnt sleep well. ##### JORGE Stayed 2 nights in Mar 2018 ### 6/10 Okay #### Verified traveller 8 Mar 2018 Liked: Cleanliness, staff & service, room comfort #### Buena experiencia Solo estuvimos una noche, sin embargo me gustó mucho ya que es tranquilo, la alberca y los camastros son execelente si para tomar el sol, cuentan con desayunos ricos y a buen precio, lo mas rescatable es el personal todos muy amables y serviciales. Gracias ##### Verified traveller Stayed 1 night in Mar 2018 ### 4/10 Poor #### V, NY 8 Mar 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### condominium Wasn’t able to locate the condominium (wrong adress) first night arrived wasn’t provided with soap, shampoo and etc..the only nice part of this place is a lobby and pool..room view never matched the reality ##### V Stayed 5 nights in Feb 2018 ### 2/10 Terrible #### MAURICIO 3 Mar 2018 Disliked: Property conditions & facilities, room comfort #### No vayan a ese hotel - Simply don't go there Pésimo, fue muy mala experiencia, el hotel no se ve desde la calle, no tiene un anuncio y nadie lo conoce, después de una hora buscándolo en la zona, sudando, preguntando a muchísima gente, el acceso es por un sótano de un estacionamiento hay que caminar mucho desde la calle, la tele no servía, el aire con un ruido insoportable, no tiene ventanas al exterior, no hay buro ni teléfono ni servicio a cuartos, tiene un servibar descompuesto y apagado, si quieren mas comentarios negativos me podría extender. ##### MAURICIO Stayed 1 night in Mar 2018 ### 8/10 Good #### Laura 3 Mar 2018 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Habitaciones sencillas deplorables Reservé una habitación para dos personas y un bebé, pedí que agregaran la cuna? La habitación es demasiado pequeña: una cama Kong size, un sillón, baño con ducha y no más. Las paredes lizas, sin ningún cuadro o decoración más que la tv? Las habitaciones de este tipo dan con una ventana vista al pasillo, por lo cual están siempre oscuras. En resumen: pésima habitación para el precio de lo que pagas. Al hacer el check in les recordé de la cuna, me dijeron que sí. Cuando la señorita nos llevó a la habitación le dije de la cuna y me dijo que el hotel no cuenta con ella se, o sea, me mintió al hacer el check in. Por la noche nos quejamos en el lobbynpor lo reprobable de nuestra habitación y la falta de cuna (dos adultos y un bebé en una cama Kingston size es difícil de acomodarse); La señorita en turno habló con su jefe y desde ahí la estadía la hicimos en un departamento con dos habitaciones, fue la mejor solución! De esa habitación todo excelente en instalaciones, a excepción de la limpieza, que no la hacen a detalle. Él check in es lento, como media hr, el check out igual o peor de lento. ##### Laura Stayed 3 nights in Feb 2018 ### 4/10 Poor #### Roberto 28 Feb 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### FATAL EL INGRESO FATAL Y SIN AGUA PARA BEBER HOLA PARA LOCALIZAR EL EDIFICIO ES UN VERDADERO TRIUNFO YA QUE NO HAY UN LETRERO VISIBLE Y EL AREA DE ACCESO ES SUMAMENTE COMPLEJA NO HAY UN TELEFONO PARA SOLICITAR AYUDALA DECORACION DEL CUARTO ES CERO ##### Roberto Stayed 1 night in Feb 2018 ### 4/10 Poor #### A 24 Feb 2018 Disliked: Cleanliness, property conditions & facilities #### Stay somewhere else Poor service and amenities just not there. Stay somewhere else. Was the worst experience ever. 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