Ratings based on 1,091 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clear hotel

Posted 15-Jan-2016
Pros: Clean room
Cons: none
Location: bit out of place
It was comfortable and relax to stay this hotel, however it was a bit of place which you may struck in the place for overnight! unless you have a good plan!
5 out of 5
Recommended
for Everyone
by A verified traveller from JAPAN

立地が良くお手頃なホテル

Posted 30-Dec-2015
キャンベラの街を一望できるLookoutまで車で6キロほど、中心部までも近くてアクセスが良いです!客室もレビューを見る限り良い、悪い五分五分な感じですが、僕たちの部屋はとても綺麗でした。
3 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

No Frills Hotel

Posted 13-Dec-2015
Pros: Comfortable bed, quiet location.
Cons: The abruptness of staff at Reception could be improved upon.
Location: The location is quiet suburban, and was close to the Arts Centre where we were going to see La Boheme. Easy access to anywhere in Canberra really.
Best Western Tall Trees in Canberra is a "No Frills" hotel which suited us fine. We simply needed a bed for the night while exploring Art Galleries. The bed was indeed comfortable and the hotel quietly located. That was all we needed, and the hotel was a success in providing our needs.
1 out of 5
by A verified traveller from Victoria

Do not stay at Best Western Tall Trees Canberra

Posted 08-Nov-2015 on Lastminute
Pros: Conveniently located.
Cons: Start with better maintenance and better customer service at reception.
Location: Location was the only good thing as it is close to the CBD, War Memorial, shops and eateries.
Only 1 key worked, door jammed, window jammed, room smelt mouldy and damp, carpet was stained, TV not visible when bathroom door opened, mattress very hard (floor would have been as comfortable), bed not positioned between lights (only one switch accessible from the bed), dirt behind couch, no tea towel to dry dishes, noisy refrigerator, no shelf in bathroom, reception staff disinterested both on check-in and check-out.
4 out of 5
Recommended
for Getaway With Friends
by Cyrille

This traveller left a rating score only Posted 03-Nov-2015 on Hotels
4 out of 5
Recommended
for Couples
by CONNIE from Paynesville Vic

Room for improvement

Posted 03-Nov-2015 on Hotels
The accommodation was fine for the price, but the restaurant left a lot to be desired, VERY slow service, customers were walking out as they waited excessively for order to be taken which didn't happen, after over an hour of waiting for meals, neither of us could eat them, meat was too tough to cut through. When I complained at checkout, the receptionist kindly reduced the meal bill to an acceptable amount.
4 out of 5
Recommended
for Personal Event
by Daniel from Canberra

Nice hotel, but a littel noisy at night.

Posted 30-Oct-2015 on Hotels
A little noisy late at night.
3 out of 5
Recommended
for Everyone
by A verified traveller

Quiet area

Posted 27-Oct-2015 on Lastminute
Hotel staff just doing the basics ie checking you in. Basic room and amenities. Stale crossiants at breakfast. Could do better
3 out of 5
Recommended
for Everyone
by A verified traveller from Sunshine Coast

Posted 23-Oct-2015 on Wotif
Pros: Its central location
Cons: The food.
Location: Close to Dickson and Ainslie shops - nice to walk around the area. Close to all major shopping centres but removed from the city congestion and traff
I have stayed at Tall Trees Motel quite a bit and have always found the staff helpful and pleasant. The bathroom and room are clean. My only complaint this time was the meals ordered from the menu as room service. The first night I ordered I had to wait for so long I thought I had been forgotten.- reason given was they had all the school-children and other patrons to attend to - perhaps they need to organize things a little better. Second occasion the meal was absolutely atrocious - for the price I expected that the lamb cutlets would be edible and the rest had no flavour at all. Greek salad was OK. I have eaten at Tall Trees every time I stay there and this was the first time I have had to complain. Only hope the chef etc take my comments on board and improve.
3 out of 5
by A verified traveller

The wireless internet connection is not stable.

Posted 17-Oct-2015 on Wotif
I was I able to connect only for 5 min over 5 day stay.