Ratings based on 1,166 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Good location and excellent value

Posted 05-Aug-2016
Pros: Clean room, good value and lots of parking.
Cons: unstable wifi connection.
Location: Short drive to Dickson for food and groceries, just 10 minutes from airport as well.
Excellent price, close to most facilities, helpful staff, lots of parking.
Comment from Hotel Management
22-Aug-2016 by Brook Paulka, Hotel Management
Dear Traveller Thank you for taking the time to pass on your experience. On behalf of the team thank you for your review. We hope that we can welcome you back to Tall Trees when you are next in the nations Capitol.
4out of 5
by A verified traveller

Nice Hotel

Posted 25-Jul-2016
Pros: Even though it was full every night we were there, it was always quiet. We were comfortable and have no complaints at all.
Cons: Nothing.
Our room was upgraded, and the welcome and service very good. We had no problems occur.
3out of 5
by A verified traveller from GB

Clean but no 'High speed wifi'

Posted 22-Jul-2016
'High speed wifi' that is advertised on sign and all marketing is wrong, no wifi in external rooms.
Comment from Hotel Management
by Brook Paulka, Hotel Management
Dear Louise Thank you for your review. The hotel does offer free Wifi to all our rooms. In order to provide further speed and accessibility we have just installed a secondary internet line into the hotel. I trust that you reported the issue with the team so we could have investigated the issue immediately. On a positive side I will pass on your comment to our hard working housekeeping team. I do hope that you may consider staying with us when you are next in Canberra Kind regards
4out of 5
by A verified traveller from Melbourne, Victoria

Canberra for overnight.

Posted 20-Jul-2016
Pros: Lack of noise from traffic and other guests, even though it was almost fully occupied.
Cons: The mixer tap in the bathroom leaked and made the basin wet. Access to ABC TV (including news 24) was poor and pixelated.
Location: Quite location, no road noise. Being Canberra it is always tricky to find a place to eat that is not at the hotel. For this motel you have to drive.
Everything was consistent with a 4 star hotel, whilst not new reasonably well maintained. We had a first floor room which was of a good size. Access was easy by stairs, which were uncovered.
3out of 5
by A verified traveller from Sydney

Good motel, central for Kanga Cup

Posted 08-Jul-2016
We booked here as our original team accommodations were booked out for Kanga Cup. It's a good, clean, 4 star motel with friendly and helpful staff. They had an in-house restaurant which was a good option but lots of eating places nearby too (driving distance) with cheaper prices. It was good they had a communal laundry facility which was open 24/7, fantastic for washing out dirty football jerseys overnight. Good strong showers which my boys loved and comfortable beds.
Comment from Hotel Management
12-Jul-2016 by Brook Paulka, Hotel Management
Dear Mara Thank you for taking the time to pass on your experience. I am delighted to read that you enjoyed your stay with us and we look forward to welcoming you back tot the hotel soon. Kind Regards
5out of 5
by A verified traveller from Bathurst

Wonderful Hotel

Posted 08-Jul-2016
This hotel was wonderful, nice quiet location, clean and very comfortable rooms. Most importantly their staff member Susie was amazing! Susie was so accomodating during my stay as I was visiting for not so happy reasons. I can't imagine staying anywhere else when visiting Canberra.
Comment from Hotel Management
12-Jul-2016 by Brook Paulka, Hotel Management
Dear Dymity Thank you for your wonderful review. On behalf of the team thank you and we hope to welcome you back to Tall Trees Canberra soon Kind regards
3out of 5
by A verified traveller

Paper thin walls

Posted 04-Jul-2016
1st room had a condom in the floor......upgraded me to an executive room to their credit but not to sure I trust the cleanliness of the place!
2out of 5
by A verified traveller from Sydey

Disappointing hotel in Canberra

Posted 20-Jun-2016
Pros: P
Location: Location was a bit odd as was in a neighborhood, but was convenient to city centre and war memorial
Room was a bit of a concern on arrival as the pillows were strewn about on arrival and television had been left on. Bathroom tub seal was a mess and mildew was on the shower door. No hand towels or wash cloths in the bathroom was a bit of a disappointment. Could not get the heat to work in the room and there were no hotel staff available to fix the problem.
5out of 5
by A verified traveller from H

Good location all conveniances near

Posted 18-Jun-2016
Had a great stay for family party Which was nearby, great seeing Kangaroos roaming in streets
Comment from Hotel Management
20-Jun-2016 by Brook Paulka, Hotel Management
Dear Edd Thank you for letting us know about your experience. I was delighted to read that the family had a great stay with us.
4out of 5
by A verified traveller from Melbourne

Convenience. Efficient staff.

Posted 18-Jun-2016
Pros: Clean, convenient
Cons: -
Location: Location is great for air travellers
Have stayed there before. Always good value with courteous staff.
Comment from Hotel Management
21-Jun-2016 by Brook Paulka, Hotel Management
Hi Peter Thank you for taking the time to pass on your feedback. I was delighted to read that you enjoyed your stay with us. On behalf of the team thank you and we hope to welcome you again soon. Kind regards brook Paulka