Ratings based on 1,206 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Very clean, quiet hotel

Posted 16-Jan-2017
Pros: Clean, quiet, quick check in
Cons: There was no cold water in the batthroom taps for a drink. Strange smell in the bathroom, maybe from cleaning products
Location: Close to War Memorial.
Had a pleasant one night stay. Very clean and away from noisy roads and railway lines in a quiet neighbourhood. Would recommend it.
5out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Quiet yet still close enough to city centre

Posted 13-Jan-2017
Shady parking spots available, comfy beds, great a/c system & spotless bathroom- all we really needed. Maids a bit stingy with soap & toilet paper - otherwise no complaints & would stay here again.
Comment from Hotel Management
16-Jan-2017 by Brook Paulka, Hotel Management
Dear Cheryl Thank you for taking the time to pass on your experience. I am delighted to read that you enjoyed your stay with us. I will share your comments with the team. Once again thank you
4out of 5
Recommended
for Everyone
by A verified traveller

Friendly reception to suit customer needs

Posted 28-Nov-2016
Considerate reception helping us upgrading to rooms so that we can stay close together with our elderly mom. We appreciated that.
Comment from Hotel Management
22-Dec-2016 by General Manager, Hotel Management
Dear Guest Thank you for your review. The team and I strive to provide personalized service to all our guest and it is a pleasure to be of service to you. We look forward to welcoming you back to Tall Trees Soon. Kind Regards Brook Paulka
4out of 5
Recommended
for Everyone
by A verified traveller

My daughter's favorite place

Posted 10-Nov-2016
Recommended. Good family room for 4. Clean friendly and close to nearby restaurants and facilities.
Comment from Hotel Management
16-Jan-2017 by Brook Paulka, Hotel Management
Dear George Thank you for taking the time to pass on your experience with us at Tall Trees. I am delighted to read that you enjoyed your stay with us. Kind Regards
5out of 5
by A verified traveller

Convenient and clean hotel

Posted 15-Oct-2016 on Hotels
Convenient and clean hotel, friendly staff
5out of 5
by A verified traveller

Quiet and convenient

Posted 13-Oct-2016 on Hotels
Quiet area not too far from city centre and attractions. Service was spot-on and room immaculate.
3out of 5
by A verified traveller

Comfortable and clean hotel

Posted 11-Oct-2016 on Hotels
Room was clean and quiet, close to restaurants, bistro in hotel ran out of ingredients for the dishes we chose and did not have the wine shown on wine list, not a good impression. Decided to go to local club for evening meal instead.
Comment from Hotel Management
21-Nov-2016 by General Manager, Hotel Management
Dear Guest Thank you for your review. We have been experiencing a few issues in the F&B department and we are looking into why the problem occurred. For this please accept my sincerest apologies. On behalf of the team we hope to welcome you back to the hotel soon. Kind Regards
5out of 5
Recommended
for Everyone
by A verified traveller from g

Comfortable

Posted 09-Oct-2016 on Wotif
Pros: Parking near the rooms
Cons: Tiny Room
Location: Very quiet place, you will love it if you have family
Hotel staff was really great, but the rooms are tiny, no usb support in the hotel TV
Comment from Hotel Management
08-Nov-2016 by General Manager, Hotel Management
Dear Veera Thank you for taking the time to pass on your experience with us. I was delighted to read that you enjoyed your stay with us. Some of our TV units are not compatible and we are replacing these units with new units. Once again thank you and we hope to welcome you back soon. Kind Regards
3out of 5
by A verified traveller from Victoria

Quiet, close to everything

Posted 02-Oct-2016
Older hotel, a little put off by stale smell.. Not value for money.
Comment from Hotel Management
08-Nov-2016 by General Manager, Hotel Management
Dear Elizabeth Thank you for passing on your experience. My apologies that you felt that we did not meet with your expectations. The team strive to ensure that all our guests enjoy their stay with us. I will share your comments with the team to ensure that we improve on all levels. Kind Regards
5out of 5
Recommended
for Everyone
by A verified traveller from S

Lovely clean friendly close to everything

Posted 28-Sep-2016 on Wotif
We were there for a funeral A last minute booking The kindness and consideration by staff was impressive Directions for meals after a very late arrival let us stay a bit later For such a sad reason to visit Canberra I will be back it was a great visit
Comment from Hotel Management
08-Nov-2016 by General Manager, Hotel Management
Dear Rhonda Thank you for taking the time to pass on your experience. On behalf of the team thank you and once again our condolences. We hope to welcome you back to the hotel for a much more pleasant visit. Once again thank you.