Title: Hotel Roosevelt Plaza Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Roosevelt Plaza Hotel in Cali with free breakfast and fitness centre ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/6d6ac14a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/d3ffc4a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/de74261a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/57f04be7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite | Private kitchenette](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/a999d4bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Roosevelt Plaza, in a shopping district, is perfect for urban explorers. Enjoy a free full breakfast before visiting nearby markets. Relax in the sauna or stay active in the fitness center. In-room WiFi and dry cleaning services add convenience. 8.0 Very good ## Popular amenities - Gym - Room service - Breakfast included - 24/7 front desk - Parking included - Air conditioning £32 additional charges may apply 13 Oct - 14 Oct ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=16454690&PinnedHotelID=16454690&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/49d4b689.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Single Room 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Desk In-room safe Daily housekeeping - Sleeps 1 - 1 Queen Bed ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/6d6ac14a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Desk In-room safe Daily housekeeping - Sleeps 2 - 2 Single Beds ![Private kitchenette](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/021a7b1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Desk In-room safe Daily housekeeping - Sleeps 3 - 3 Single Beds ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/d1100005.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Quadruple Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Desk In-room safe Daily housekeeping - Sleeps 4 - 4 Single Beds ![Honeymoon Room | 1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16460000/16454700/16454690/cc5f5fa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Desk In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCali-Hotels-Hotel-Roosevelt-Plaza.h16454690.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCali-Hotels-Hotel-Roosevelt-Plaza.h16454690.Hotel-Information) ## About the area Located in Los Cámbulos, a neighbourhood in Cali, Hotel Roosevelt Plaza is in a shopping district. Travellers who have shopping on the agenda can visit Unicentro Shopping Center and Chipichape Shopping Center. YAWA Science Center and Granjalandia are also worth visiting. [Visit our Cali travel guide](https://www.expedia.co.uk/Cali.dx863) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.42124%2C-76.54140&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TryZ7YkZdlCiLMb0unUtAMca3QU=) Carrera 40 # 6 - 79, Cali, 760042 ### What's nearby - Medical Center Imbanaco Tower A - 7 min walk - 0.4 miles - Imbanaco Medical Center - 10 min walk - 0.6 miles - Palmetto Plaza Shopping Center - 11 min walk - 0.6 miles - Olympic Stadium Pascual Guerrero - 13 min walk - 0.7 miles - Santiago de Cali University - 3 min drive - 1.6 miles ### Getting around - Cali (CLO-Alfonso Bonilla Aragon Intl.) - 45 min drive ### Restaurants - ‪Starbucks - ‬7 min walk - ‪McDonald's - ‬2 min walk - ‪Crepes & Waffles - ‬5 min walk - ‪Panadería El Molino - ‬3 min walk - ‪El Bochinche - ‬8 min walk ## About this property ### Hotel Roosevelt Plaza Hotel near Unicentro Shopping Center Free full breakfast, a terrace and dry cleaning/laundry services are just a few of the amenities provided at Hotel Roosevelt Plaza. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Luggage storage, a 24-hour front desk and tour/ticket information - 1 meeting room, smoke-free property and a lift Room features All guest rooms at Hotel Roosevelt Plaza offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/19000000/18930000/18929700/18929608/326887ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Vallecaucana 3 de Julio - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 113 reviews £28 additional charges may apply 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=18929608&PinnedHotelID=18929608&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/487100/487027/f7e67676.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torre De Cali Plaza Hotel Versalles - Spa - Pet-friendly - Free WiFi - Restaurant 8.0 Very good 851 reviews £41 additional charges may apply 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=487027&PinnedHotelID=487027&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/36000000/35740000/35731200/35731183/38a041e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel BE Suites Cali Cali - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 30 reviews £36 additional charges may apply 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=35731183&PinnedHotelID=35731183&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96430000/96426000/96425999/7dd49701.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Sab - San Fernando Viejo San Fernando - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 26 reviews £19 additional charges may apply 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=96425999&PinnedHotelID=96425999&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/89000000/88860000/88859800/88859737/7274eaa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL 9.5 SAN FERNANDO Viejo San Fernando - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=88859737&PinnedHotelID=88859737&HadPinnedHotel=true®ionId=-1&adults=2) ![Twin Room | Minibar, in-room safe, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/13000000/12030000/12028400/12028396/e9e3cf50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jardin De Tequendama Tequendama - Breakfast included - Free WiFi - Air conditioning - Laundry 8.2 Very good 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=12028396&PinnedHotelID=12028396&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/11000000/10580000/10573700/10573673/c2fd91c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Toscana Plaza Cañaveralejo - Seguros Patria - Pool - Hot tub - Breakfast included - Pet-friendly 7.6 Good 303 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=10573673&PinnedHotelID=10573673&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/22000000/21600000/21598700/21598675/81166dc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park V Hotel & Suites San Vicente - Free WiFi - Air conditioning - Breakfast available - Business services 9.2 Wonderful 240 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=21598675&PinnedHotelID=21598675&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, Kitchenette | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18160000/18159600/18159564/ddc6333a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Alba Camino Real - Joaquín Borrero Sinisterra - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 17 reviews £43 additional charges may apply 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=18159564&PinnedHotelID=18159564&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/4000000/3740000/3735000/3734908/w5994h3998x5y5-c3801b8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azor Hotel Cali Versalles Versalles - Pool - Breakfast included - Spa - Parking included 8.4 Very good 79 reviews £36 additional charges may apply 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=3734908&PinnedHotelID=3734908&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered self parking on site - Onsite parking includes off-street options ### Food and drink - Free full breakfast available daily 7 AM to 10 AM - A restaurant ### Things to do - Gym - Sauna ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Lift (81 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property ### Property is also known as Hotel Roosevelt Plaza Cali Roosevelt Plaza Cali Hotel Roosevelt Plaza Cali Hotel Roosevelt Plaza Hotel Hotel Roosevelt Plaza Hotel Cali ## Frequently asked questions ### Is Hotel Roosevelt Plaza pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Roosevelt Plaza? > As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Roosevelt Plaza on 13 Oct 2025 start from £32.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cali-Hotels-Hotel-Roosevelt-Plaza.h16454690.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Roosevelt Plaza? > Self-parking is free at this property. ### What time is check-in at Hotel Roosevelt Plaza? > Check-in begins at 3 PM. ### What time is check-out at Hotel Roosevelt Plaza? > Checkout is at 1 PM. ### Where is Hotel Roosevelt Plaza located? > Located in Los Cámbulos, this hotel is within a 10-minute walk of Edificio De Colores, Jaime Aparicio Pan American Sports Park and Medical Center Imbanaco Tower A. Rey David Clinic and Imbanaco Medical Center are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Roosevelt Plaza Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 19 8 - Good 14 6 - Okay 7 4 - Poor 2 2 - Terrible 4 ### 6/10 Okay #### Maria 31 Mar 2024 Hotel was average. ##### Maria Stayed 6 nights in Mar 2024 ### 6/10 Okay #### Daphne 9 Jul 2025 Disliked: Amenities The food options.... both breakfast and dinner ##### Daphne Stayed 5 nights in Jul 2025 ### 8/10 Good #### Juraine 13 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was good, the staff super cool. Only what I didn't like is the breakfast, there should be more variety and no limit, at least because breakfast is included. ##### Juraine Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Ivette 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great. The only recommendation is about the breakfast. You should have more options. ##### Ivette Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Angela 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful light filled room, lots of restaurants across the street, enjoyed the breakfast. No cooking supplies provided in the kitchen. ##### Angela Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Victor 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was ok. ##### Victor Stayed 4 nights in May 2024 ### 10/10 Excellent #### Yaquelin 19 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muchas gracias por su amabilidad,te resuelven todos tus problemas muy rápido ##### Yaquelin Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### NATURES SUNSHINE PRODUCTS 8 Feb 2025 ##### NATURES SUNSHINE PRODUCTS Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Sandra 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sandra Stayed 3 nights in Jan 2025 ### 6/10 Okay #### CAMILO A 31 Dec 2024 Liked: Cleanliness Disliked: Room comfort #### Estadía en Cali Un hotel no familiar, por lo que está más dirigido a negocios. El desayuno muy regular, pues básicamente fue el mismo durante los 4 días de estadía. Ruido desde las 5am desde la cocina. Debe remodelarse algo, pues ya se ve muy viejo. ##### CAMILO A Stayed 4 nights in Dec 2024 ### 8/10 Good #### Doris 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Buen hotel ##### Doris Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Yaquelin 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encanto ##### Yaquelin Stayed 14 nights in Sep 2024 ### 6/10 Okay #### Cristian Eduardo 23 Nov 2024 Liked: Cleanliness, staff & service ##### Cristian Eduardo Stayed 4 nights in Nov 2024 ### 8/10 Good #### Katerine 17 Sept 2024 ##### Katerine Stayed 2 nights in Aug 2024 ### 8/10 Good #### Carlos 19 Aug 2024 Liked: Cleanliness, staff & service, amenities Conveniente para torneos en las piscinas Hernando Botero ##### Carlos Stayed 4 nights in Aug 2024 ### 8/10 Good #### Jaime 29 May 2024 Liked: Staff & service ##### Jaime Stayed 3 nights in May 2024 ### 8/10 Good #### Carlos 25 Jul 2023 ##### Carlos Stayed 18 nights in Jul 2023 ### 10/10 Excellent #### Adriana 30 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Very good ##### Adriana Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Verified traveller 29 Mar 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service every day that I stay in the hotel. I recommend people to stay the Hotel Roosevelt Plaza. ##### Verified traveller Stayed 8 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller 22 Jan 2021 Liked: Property conditions & facilities ##### Verified traveller Stayed 19 nights in Dec 2020 ### 8/10 Good #### Verified traveller 18 Oct 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 5 nights in Oct 2020 ### 10/10 Excellent #### Alma 2 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena ubicacion... ##### Alma Stayed 5 nights in Dec 2019 ### 2/10 Terrible #### Cristian 31 Dec 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Absoluta insatisfacción Mi grado de inconformidad es muy alto dado que al llegar al hotel no había reservación sino para solo una de las 3 habitaciones confirmadas a través de hoteles.com y vía telefónica. Nunca se hizo efectiva la reservación de las 2 habitaciones triples. Nos acomodaron en una quintuple con un area bastante reducida con un solo baño. El desayuno dejó mucho que desear, un restaurante muy pequeño para la cantidad de huéspedes allí alojados, debimos desayunar afuera. Una muy mala experiencia que genera el deseo de no volver a utilizar la plataforma ni el hotel. No recomendaría estos servicios para nada. ##### Cristian Stayed 3 nights in Dec 2019 ### 8/10 Good #### Diego 4 Jul 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Experiencia Hotel La Roosevelt En general todo estuvo bien. Sin embargo hubo un detalle incómodo a la hora de hacer el pago de la reserva realizado por hoteles.com dado que la persona en recepción no conocimiento en el tema, sugirió que cancelara mi reserva y quería cobrarme un cargo adicional, lo cuál estaba incluido en el costo de la reserva. En ese proceso perdí una hora. Tampoco informó que iba a llamar al encargadado de esa área hasta que llegó. Finalmente respetaron la reserva, pero no ofrecieron una disculpa por el tiempo de espera e inadecuado manejo del servicio al cliente. El desayuno estuvo regular al estar todo frío. Por otro lado la ubicación y habitación estuvo bien. En general volvería a hospedarme en el hotel. ##### Diego Stayed 1 night in Jul 2019 ### 4/10 Poor #### Verified traveller 1 Jul 2019 Liked: Cleanliness Disliked: Room comfort #### Por mejorar y para tener en cuenta. Estuvo aceptable el servicio, aunque hubo situaciones que no me gustaron: al pedir toalla adicional me dieron una toalla rota y deteriorada. Uno de los trabajadores de la recepción me dijo un precio que incluía los impuestos, y cuando me entregaron la factura al final de la estadía era un costo menor al que ya había pagado, pero ya había cambiado el turno. Se me quedó el estuche de unas gafas y al comunicarme con la administración me dijeron que no habían encontrado nada en mi cuarto, algunos elementos del cuartos estaban deteriorados como soportes de la dicha, Y por último, la cama tenía una especie de recubrimiento plástico que no dejó descansar bien durante la estadía. ##### Verified traveller Stayed 1 night in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Hu. 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