Title: Hotel Karlo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6238718&destination=Cali%2C+Valle+del+Cauca%2C+Colombia&selected=3547594&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Karlo Travelers can savor local cuisine, relax in the steam room, and stay connected with high-speed WiFi for planning their next adventures at this welcoming retreat. ## Photo gallery for Hotel Karlo ![Comfort Triple Room | Premium bedding, memory-foam beds, in-room safe, desk - Hotel Karlo (Cali)](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/b297d3ed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Karlo (Cali)](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/f6dab96f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch TV with cable channels, first-run films, heated floors - Hotel Karlo (Cali)](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/bbb706c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Karlo (Cali)](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/56296c20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Karlo (Cali)](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/878c5f0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Karlo captures El Sindicato's vibrant spirit with thoughtful amenities. Guests unwind in the Turkish bath, stay fit at the health club, and enjoy meals all day. In-room WiFi keeps everyone connected, while multilingual staff ensures a smooth stay for international travelers. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Business services £28 additional charges may apply 6 Apr - 7 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=3547594&PinnedHotelID=3547594&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 11 of 11 rooms ### View all photos for Comfort Double Room Single Use ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/237a9256.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room Single Use - 194 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Comfort Triple Room ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/e09a5404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Large Single Beds ### View all photos for Comfort Double Room, 1 Double Bed ![Comfort Double Room, 1 Double Bed | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/8aca251f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 Double Bed 9.0 Wonderful 2 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Suite Superior with Street View ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/b700d967.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Street View - 301 sq ft - Sleeps 2 ### View all photos for Quadruple Suite with Street View ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/4ef03e44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite with Street View - 301 sq ft - Sleeps 4 ### View all photos for Double Room with Street View ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/c8eac5f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Street View - 172 sq ft - Sleeps 2 ### View all photos for Comfort Quadruple Room ![Comfort Quadruple Room | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/f537b119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room - 237 sq ft - Sleeps 4 - 2 Double Beds OR 4 Single Beds ### View all photos for Deluxe Room, 1 King Bed, Non Smoking ![Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/5af9a989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Single Room Standard ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/f8382d85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 107 sq ft - Sleeps 1 ### View all photos for Double Room Standard ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/f0df332b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 172 sq ft - Sleeps 2 ### View all photos for Triple Room Standard ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547594/796c88fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 215 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCali-Hotels-Hotel-Karlo.h3547594.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCali-Hotels-Hotel-Karlo.h3547594.Hotel-Information) ## About the area Located in Cali, Hotel Karlo is in the historical district. YAWA Science Center and Los Cristales Outdoor Theater are cultural highlights, and travellers looking to shop may want to visit Chipichape Shopping Center and Galeria Alameda. Looking to enjoy an event or a game while in town? See what's happening at Olympic Stadium Pascual Guerrero or Evangelista Mora Coliseum. Take the opportunity to explore the area for outdoor excitement like ecotours. [Visit our Cali travel guide](https://www.expedia.co.uk/Cali.dx863) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.43459%2C-76.54401&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=o1x28mYIT7XHez0r7_Uxz1BhvlY=) Calle 4 No 27-100 San Fernando, Cali, Valle del Cauca, 760001 ### What's nearby - Dog Park 2 min walk \- 0.1 miles - University of Valle Hospital 7 min walk \- 0.4 miles - Olympic Stadium Pascual Guerrero 8 min walk \- 0.5 miles - Imbanaco Medical Center 13 min walk \- 0.7 miles - Medical Center Imbanaco Tower A 15 min walk \- 0.8 miles ### Getting around - Dauga Station 47 min drive - Cali (CLO-Alfonso Bonilla Aragon Intl.) 40 min drive ### Restaurants - Mister Wings 1 min walk - La Comitiva 2 min walk - Sushi Green 1 min walk - Primo's 3 min walk - La plazoleta 3 min walk ## About this property ### Hotel Karlo Hotel near Chipichape Shopping Center Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Hotel Karlo. For some rest and relaxation, visit the Turkish bath/hammam or the steam room. The on-site restaurant offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business centre. Other perks include: - Free self-parking - A round-trip airport shuttle (surcharge), free newspapers and multilingual staff - A lift, luggage storage and smoke-free property Room features All guest rooms at Hotel Karlo have comforts, such as premium bedding and heated floors, as well as perks, such as first-run films and laptop-friendly workspaces. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch TVs with cable channels and first-run films - Wardrobes/cupboards, heated floors and fridges ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/22000000/21600000/21598700/21598675/81166dc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park V Hotel & Suites San Vicente - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 9.2 Wonderful 268 reviews £31 additional charges may apply 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=21598675&PinnedHotelID=21598675&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18930000/18929700/18929608/326887ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Vallecaucana 3 de Julio - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 117 reviews £29 additional charges may apply 15 Apr - 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Available in some public areas: Free WiFi and wired internet ### Parking and transport - Offsite parking available (COP 8,000 per night); discounts available - Return airport shuttle (surcharge) - Area shuttle (surcharge) up to 100 metres - Free self parking on site - Limited on-site self parking ### Food and drink - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Health club - Steam room ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Computer station - Conference centre (344 square foot of space) - Meeting rooms ### Outdoors - Terrace ### Spa - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Wheelchair accessible (may have limitations) ### More - 2 buildings - 4 floors - Art Deco architecture - Banquet hall - Built in 1950 - Smoke-free property ## Room amenities ### Bedroom - Memory foam mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels - First-run films ### Food and drink - Limited room service - Refrigerator ### More - Air conditioning - Desk - Free local calls - Heated floor - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:30 PM ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for COP 50000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: COP 8000 per night - Rollaway bed fee: COP 50000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Karlo Cali Karlo Hotel Karlo Hotel Cali Hotel Karlo Cali Hotel Karlo Cali Hotel Karlo Hotel Hotel Karlo Hotel Cali ## Frequently asked questions ### Is Hotel Karlo pet-friendly? ### How much does it cost to stay at Hotel Karlo? ### How much is parking at Hotel Karlo? ### What time is check-in at Hotel Karlo? ### What time is check-out at Hotel Karlo? ### Does Hotel Karlo provide a shuttle to the airport? ### Where is Hotel Karlo located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Karlo Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 14 8 - Good 24 6 - Okay 7 4 - Poor 3 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Julia 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thank you all for your wonderful hospitality. See you again ##### Julia Stayed 4 nights in Feb 2025 Verified ### 8/10 Good #### desiree 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Arrived late and left early ##### desiree Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Deepak 26 Mar 2025 Liked: Cleanliness, staff & service, amenities Noisy AC ##### Deepak Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### Sharon 29 Oct 2024 Liked: Cleanliness, staff & service, amenities N/a ##### Sharon Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Carlos 24 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo bien ##### Carlos Stayed 5 nights in Feb 2026 Verified ### 6/10 Okay #### Diana Patricia 4 Nov 2025 Disliked: Room comfort La habitación no cumplió con los parámetros especificados en la reserva, no tenía cama doble sino semi doble y pese a que se informó a los funcionarios no se resolvió la situación en las tres noches que estuvimos en el hotel ##### Diana Patricia Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Verified traveller 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente y buena ubicación Excelente atención, ubicación y atención del personal. ##### Verified traveller Stayed 2 nights in Apr 2025 Verified ### 8/10 Good #### Andrés 9 Apr 2025 Liked: Cleanliness #### Agradable Falta mmto a los equipos el AA no le funcionaba el control remoto ##### Andrés Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### CLAUDIA 21 Dec 2024 Liked: Staff & service Disliked: Property conditions & facilities Las instalaciones de la propiedad super viejas. El techo en la habitación tenía filtración de agua. No vale la pena el precio que se paga por una noche. ##### CLAUDIA Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Francisco 29 Jan 2024 Liked: Cleanliness, staff & service El sanitario muy pequeño para personas discapacitadas ##### Francisco Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### Yolanda 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El Hotel está muy céntrico , cerca de clínicas y restaurant Muy cómodo ##### Yolanda Stayed 1 night in Jan 2024 Verified ### 6/10 Okay #### JOSE VICENTE 21 Aug 2021 Liked: Cleanliness, property conditions & facilities #### Desmejorando Hace unos años estuve allí ,para esa fecha tenia como un mejor servicio,en esta el desayuno no estaba incluido, decidimos tomarlo pero fue muy demorado todo como a plazos y no es que estuviese lleno solo habían dos personas mas,bebida calientes super frías, los cuartos caso nuestro la única ventana le construyeron el closet , la jabonera tenia residuos otros jabones , el bombillo cuarto nunca se pudo apagar ,toco quitar tarjeta. ##### JOSE VICENTE Stayed 1 night in Aug 2021 Verified ### 10/10 Excellent #### Verified traveller 27 Jul 2021 Liked: Staff & service, amenities, property conditions & facilities Excelente ##### Verified traveller Stayed 5 nights in Jul 2021 Verified ### 6/10 Okay #### Verified traveller 6 Dec 2019 Liked: Staff & service, amenities, property conditions & facilities Noise emanating from the AC unit and noise from toilet flushing ##### Verified traveller Stayed 11 nights in Nov 2019 Verified ### 4/10 Poor #### Verified traveller 20 Sept 2019 Disliked: Amenities, property conditions & facilities Good location, they need to improve the break fast, ##### Verified traveller Stayed 6 nights in Sep 2019 Verified ### 8/10 Good #### Monika 3 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es importante que informen a los huespedes los horarios para desayunar,lo demas todo bien,gracias ##### Monika Stayed 3 nights in Jun 2019 Verified ### 8/10 Good #### Verified traveller 21 Jun 2019 Liked: Staff & service, property conditions & facilities It was located Near a lot of Dr office's and close to a lot of Restaurant, good location to move around. ##### Verified traveller Stayed 4 nights in Jun 2019 Verified ### 8/10 Good #### bertrand 3 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Joli hôtel situé dans un quartier très agréable. Personnel très disponible ##### bertrand Stayed 3 nights in Feb 2019 Verified ### 4/10 Poor #### Juan 2 Jan 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Pésimas habitaciones no lo recomiendo La habitación seleccionada fue dos camas dobles y me asignaron inicialmente pequeña habitación con dos camas sencillas el baño y en general viejo y no muy buen aseado. Me cambiaron esa noche a otra habitación con dos camas dobles pero el aire acondicionado no funcionaba y el lavamanos del baño tenía una filtración lo cual ocacionaba que se mojará el piso bastante y uno de mis hijos se cayó. Al día siguiente volví a reclamar y me cambiaron a una tercera habitación que esta vez estuvo mejor no hubo reclamo a esta. No recomiendo este hotel para nada si lo que buscas es confort y pasarla bien. Las señoritas de recepción se portaron muy bien hicieron lo que estuvo a su mano. ##### Juan Stayed 2 nights in Dec 2018 Verified ### 6/10 Okay #### Dora 28 Oct 2018 Liked: Cleanliness, staff & service So much noise at night and early in the morning, but the staff is adorable and respectful of our needs. ##### Dora Stayed 4 nights in Oct 2018 Verified ### 10/10 Excellent #### Hellen 20 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely staff. Delicious breakfasts. Will stay there again. ##### Hellen Stayed 5 nights in Sep 2018 Verified ### 8/10 Good #### Magdalena 19 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Volvería al Hotel Karlo Un ambiente muy familiar y agradable. La ubicación es muy buena porque está cerca de los sitios de interés. Magnífica la atención en la recepción y las señoras del comedor. Todo el mundo saluda y pregunta como nos ha ido y en qué pueden ayudar. La habitación pequeña pero muy limpia y muy cómoda. Lo único incómodo es que el ascensor nos quedó pegado a la habitación y se oia bastante ruido. ##### Magdalena Stayed 5 nights in Sep 2018 Verified ### 2/10 Terrible #### Monica 12 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Water leak in bathroom and room The exterior of the hotel and lobby were beautiful and there was free breakfast but that's where the hotel's pro's ended. The con's: I had reserved the hotel online around 12noon and arrived after 3pm which is the check in time. The staff who were there, did not know anything about my 3-night stay even after I showed them my online reservation. Since they were not prepared for us, we had to wait for an hour to get a room. Once inside the room, we settled in and laid down. The air conditioner worked but was awkwardly positioned to blow cold air directly onto the beds, on our faces to be more exact, as we rested on the bed. This made it very uncomfortable to sleep or even lay down. The bathroom, leaked water on over half of the floor since day one. The air conditioner also dripped water and soaked two of my luggage and contents. Their solution? Mop and place clean towels on the floors to prevent further puddles or accident. Needless to say, we left on day two. When we told them why we were leaving, they still asked us to pay for the third night and staff couldn't care less about our experience at the hotel. Just aweful. ##### Monica Stayed 3 nights in Jan 2018 Verified ### 10/10 Excellent #### Verified traveller 17 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bien estuvo bien, relacion calidad y precio estuvo dentro de lo esperado ##### Verified traveller Stayed 1 night in Aug 2017 Verified ### 8/10 Good #### Verified traveller 18 Nov 2016 Liked: Cleanliness, staff & service, room comfort Nice hotel, very nice staff, needs moe towels per person ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [The Judy House Cottages and Rooms](https://www.expedia.co.uk/Negril-Hotels-The-Judy-House-Cottages-And-Rooms.h27549882.Hotel-Information) > - [Beach Resorts & Hotels in Kokrobite](https://www.expedia.co.uk/Kokrobite-Hotels-Beach-Hotels.0-0-d3000001104-tBeachHotels.Travel-Guide-Filter-Hotels) > - [Cheap Hotels in New York](https://www.expedia.co.uk/New-York-Hotels-Budget-Hotels.0-0-d178293-tBudgetHotels.Travel-Guide-Filter-Hotels) > - [Scandic Kiruna](https://www.expedia.co.uk/Gallivare-Hotels-Scandic-Kiruna.h71641183.Hotel-Information) > - [Hotel Carlton on the Grand Canal](https://www.expedia.co.uk/Venice-Hotels-Hotel-Carlton-On-The-Grand-Canal.h176208.Hotel-Information) > - [Hotels in Porrentruy](https://www.expedia.co.uk/Porrentruy-Hotels.d6192187.Travel-Guide-Hotels) > - [Spa Hotels in Tetbury](https://www.expedia.co.uk/Tetbury-Hotels-Spa-Hotels.0-0-d10108-tSpaHotels.Travel-Guide-Filter-Hotels) > - [Hotels in Southwold](https://www.expedia.co.uk/Southwold-Hotels.d553248628305045644.Travel-Guide-Hotels) > - [Hotels in Achmelvich](https://www.expedia.co.uk/Achmelvich-Hotels.d553248634839074859.Travel-Guide-Hotels) > - [4 Star Hotels in Lindos](https://www.expedia.co.uk/4Star-Lindos-Hotels.s40-0-d6052018.Travel-Guide-Filter-Hotels) > - [voco Edinburgh - Royal Terrace by IHG](https://www.expedia.co.uk/Edinburgh-Hotels-Voco-Edinburgh-Royal-Terrace.h4895.Hotel-Information) > - [Hotels in Glynneath](https://www.expedia.co.uk/Glynneath-Hotels.d3000419635.Travel-Guide-Hotels) > - [Hotels near Skeleton Coast National Park](https://www.expedia.co.uk/Skeleton-Coast-National-Park-Hotels.0-l6114591-0.Travel-Guide-Filter-Hotels) > - [5 Star Hotels in Workington](https://www.expedia.co.uk/5Star-Workington-Hotels.s50-0-d6023728.Travel-Guide-Filter-Hotels) > - [Hotels near Portofino Marina](https://www.expedia.co.uk/Portofino-Marina-Hotels.0-l6335554-0.Travel-Guide-Filter-Hotels) > - [Family-Friendly Hotels in Cayman Islands](https://www.expedia.co.uk/Destinations-In-Cayman-Islands-Family-Friendly-Hotel.0-0-d33-tFamilyFriendlyHotel.Hotel-Filter-Destinations) ### Flights > - [Flights from Aberdeen (ABZ) to Ullensaker (OSL)](https://www.expedia.co.uk/lp/flights/abz/osl/aberdeen-to-oslo) > - [Flights from Corballis (DUB) to Tangerang (CGK)](https://www.expedia.co.uk/lp/flights/dub/cgk/dublin-to-jakarta) ### Activities ### Packages > - [Estella Holidays](https://www.expedia.co.uk/Estella.d6129421.Holidays-City-Breaks) > - [Makadi Bay Holidays](https://www.expedia.co.uk/Makadi-Bay.d6051101.Holidays-City-Breaks) ### Holiday Rentals ### General > - [Visit Llanystumdwy](https://www.expedia.co.uk/Llanystumdwy.dx3000460714) > - [Visit Stord](https://www.expedia.co.uk/Stord.dx3266) ---