Neptuno Hotel & SPA

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2 outdoor pools, a waterfall pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Neptuno Hotel & SPA

Neptuno Hotel & SPA

4.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out
Carrer de Sant Josep, 82, Calella, 08370

Choose dates to view prices

About this area

Neptuno Hotel & SPA is located near the beach and in an area with good shopping. Museum of Tourism and Monastery El Convent in Blane are cultural highlights, and some of the area's notable landmarks include Calella Lighthouse and Thermal Baths of Caldes d'Estrac. Maritime Museum and Gnomo Park are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's central location.

Getting around

  • Calella Station - 8 min walk
  • Barcelona El Prat Airport (BCN) - 54 min drive

Restaurants

  • Bar Piscina — 1 min walk
  • Mandala Sandwich & Frankfurt - 2 min walk
  • Macanudo - 2 min walk
  • Bodega azor - 3 min walk
  • El Hogar Gallego - 5 min walk

About this property

Neptuno Hotel & SPA

4-star spa hotel near Museum of Tourism
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 91 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find premium bedding and ceiling fans.
Neptuno Hotel & SPA offers 91 forms of accommodation with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower.

This Calella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shama SPA has 1 treatment room. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 8:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: EUR 10 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • Portable hoist available
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during November, December, January, February and March.

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of EUR 15, per pet, per night, plus a deposit of EUR 30 per stay
1 per room (up to 44 lbs/20 kg)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Covered self-parking fee: EUR 15 per night
  • Pet deposit: EUR 30 per stay
  • Pet fee: EUR 15 per pet, per night
  • Refrigerator fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number HB-000310

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Neptuno
Hotel Neptuno Calella
Neptuno Calella
Neptuno Hotel
Hotel Neptuno
Neptuno Hotel & SPA Hotel
Neptuno Hotel & SPA Calella
Neptuno Hotel & SPA Hotel Calella

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 36 out of 155 reviews
5 - Excellent 23%
Rating 4 - Good. 70 out of 155 reviews
4 - Good 45%
Rating 3 - Okay. 38 out of 155 reviews
3 - Okay 25%
Rating 2 - Poor. 7 out of 155 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 155 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with clean rooms and enhanced cleaning in all common spaces -very attentive and friendly staff. Family-friendly, the restaurant has been our preferred gathering zone with a wide range of tasty food!
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and welcoming staff and atmosphere, with a great breakfast
Stayed 3 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calella....... The best for everything!
We were thrilled to find that October fest was in full swing and Ironman was setting up!! There is always something happening in Callela. The atmosphere is fantastic. We had spent a few days in Lloret....great, but callela is by far the best resort for us over any other in Spain 🇪🇸, and we skipped off to Barcelona too, to check progress on our favourite Gaudi. Sagrida de familia is coming along very nicely! Apologies for all spellings. There are no reasons not to visit this area. Gracias!
Stayed 5 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
calella 3 nights stay
stayed at the neptuno .hotel very good .very near the beach and shpos and restaurants ,rooms good size and clean ,breakfast was good ,with lots of selection,,and for the cost of the stay was excellent value for money ..only downside walls of room thin so could here movements from next door and above ...
Stayed 3 nights in May 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly comfortable hotel near shops and beach
We arrived on the early hours but the person on reception was very welcoming and helpful. A very nice hotel with a good buffet breakfast and friendly staff. Particularly good on the last day when we could store luggage and still use the facilities including shower and free towels etc after checking out.
Stayed 7 nights in Aug 2018