Title: Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo Rio Quente Resorts - Hotel Turismo combines tropical relaxation with adventure, offering poolside dining and water activities in a paradise-like setting ## Photo gallery for Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo ![Water park - Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/ca0edb45.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, free pool cabanas, pool umbrellas - Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/463fe236.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; Brazilian cuisine - Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/94f4efc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; Brazilian cuisine - Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/7e2e44e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/3bbaa8bb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers enjoy a private beach and water park at Rio Quente Resorts - Hotel Turismo. The property features a spa, 6 Brazilian cuisine restaurants, a mini golf course, and playgrounds. Free WiFi and babysitting services add convenience for families. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - On private beach - Pool - Spa - Parking included - Free Wi-Fi - Restaurant £329 includes taxes & fees 27 Jan - 28 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Superior Suite ![Superior Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/845aa3d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 9.6 Exceptional 4 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds TV Separate bedroom Blackout curtains Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed, 1 Single Bed and 1 Single Murphy Bed ### View all photos for Family Suite ![Family Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/7fb83b48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available TV Blackout curtains Hairdryer Private bathroom Minibar Satellite channels - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Promo Black Suite Superior ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/f62f4ea5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promo Black Suite Superior ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds TV Separate bedroom Blackout curtains Hairdryer Private bathroom - 1 bedroom - Sleeps 4 - 1 Double Bed, 1 Single Bed and 1 Single Murphy Bed ### View all photos for Superior Room (Superior Comfort) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/d409d2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Superior Comfort) ### Highlights Air conditioning Connecting rooms available TV Blackout curtains Hairdryer Private bathroom Minibar Satellite channels - Sleeps 4 - 1 Double Bed, 1 Single Bed and 1 Single Murphy Bed ### View all photos for Promo Black Comfort ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/d409d2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promo Black Comfort 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available TV Blackout curtains Hairdryer Private bathroom Minibar Satellite channels - Sleeps 4 - 1 Double Bed, 1 Single Bed and 1 Single Murphy Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCaldas-Novas-Hotels-Rio-Quente-Resorts-Hotel-Turismo.h10238936.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCaldas-Novas-Hotels-Rio-Quente-Resorts-Hotel-Turismo.h10238936.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.77098%2C-48.75332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JfEgsTi0_Yrd5rHWMAp2pnau5NY=) Fazenda Agua Quente S/N, Rio Quente, GO, 75695000 #### What's nearby - Hot Park \- 1 min walk \- 0.0 miles - Serra de Caldas Novas State Park \- 2 min walk \- 0.1 miles - Parque das Fontes \- 8 min walk \- 0.5 miles - Acqua Park diRoma \- 30 min drive \- 19.3 miles - Water Park \- 32 min drive \- 20.0 miles #### Getting around - Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 76 min drive #### Restaurants - ‪Restaurante - ‬4 min walk - ‪Casa de Cora Restaurante - ‬11 min walk - ‪Bar dos Ventos - ‬2 min drive - ‪Nonna Mia - ‬8 min walk - ‪Restaurante Rangará - ‬3 min walk ## About this property ### Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo Family-friendly resort near Hot Park Consider a stay at Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo and take advantage of free water park access, a corner/local shop and mini golf. This resort is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Take some time to relax at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Brazilian cuisine. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 bars and a steam room. Other perks include: - 2 outdoor pools and a children's pool, along with a lazy river, a waterslide and free cabanas - Free self-parking - A free theme park shuttle, 3 outdoor tennis courts and babysitting (surcharge) - A 24-hour front desk, beach umbrellas and a front desk safe Room features All 148 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/c791b6d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts - Hotel Pousada Rio Quente - Pool - Spa - Kids’ pool - Water slide 7.6 Good 239 reviews £278 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 15 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/11000000/10240000/10239100/10239033/ade9a503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts - Hotel Giardino Rio Quente - Pool - Breakfast included - Spa - Kids’ pool 7.6 Good 388 reviews £227 includes taxes & fees 1 Feb - 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Hotel Luupi Rio Quente - On private beach - Pool - Breakfast included - Kids’ pool 8.0 Very good 282 reviews £247 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=10239093&PinnedHotelID=10239093&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/6000000/5450000/5448700/5448602/bb748920.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IMG Hotel Rio Quente Esplanada do Rio Quente - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.4 Very good 556 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=5448602&PinnedHotelID=5448602&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/13000000/12830000/12826000/12825997/03602127.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prime Águas da Serra Esplanada do Rio Quente - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.4 Very good 137 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=12825997&PinnedHotelID=12825997&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/112000000/111850000/111842200/111842151/cb33ff38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Veredas Flat Esplanada do Rio Quente - Pool - Kitchen - Pet-friendly - Parking included 5.0 2 reviews £51 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=111842151&PinnedHotelID=111842151&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools](https://images.trvl-media.com/lodging/101000000/100950000/100946100/100946026/365cd9e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aptos Rio Quente - ótima área de lazer Esplanada do Rio Quente - Pool - Kitchen - Parking included - Free Wi-Fi 8.6 Excellent 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=100946026&PinnedHotelID=100946026&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/24000000/23420000/23415200/23415104/efd11eb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serra Madre Residence Esplanada do Rio Quente - Pool - Hot tub - Breakfast included - Kitchen 8.8 Excellent 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=23415104&PinnedHotelID=23415104&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free theme park shuttle - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - 3 bars/lounges - 6 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Pizzaria Oliva - Restaurante da Mata - Restaurante Giardino - Restaurante Pequi - Stella Artois Lounge ### Things to do - 2 outdoor pools - 3 outdoor tennis courts - Beach volleyball - Children's pool - Fitness classes - Free water park - Full-service spa - Gym - Lazy river - Mini golf - Playground - Steam room - Waterslide ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Free theme park shuttle - Free water park access - Grocery/convenience store - Lazy river - Lifeguards on site - Living room - Mini golf - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Grocery/convenience store - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Beach loungers - Beach umbrellas - Free pool cabanas - Garden - On a private beach - Pool loungers - Pool umbrellas ### Full-service spa - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Toilet paper - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The water park is closed on Thursdays for maintenance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Turismo Rio Quente Resorts Hotel Turismo Resorts Turismo Rio Quente Resorts Turismo Resorts Rio Quente Resorts Hotel Turismo Resorts Hotel Turismo Rio Quente Resorts Turismo Resorts Turismo Quente Resorts Turismo Quente Rio Quente Resorts - Hotel Turismo Resort Rio Quente Resorts - Hotel Turismo Rio Quente Rio Quente Resorts - Hotel Turismo Resort Rio Quente ## Frequently asked questions ### Does Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo have a pool? ### How much does it cost to stay at Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo? ### Is Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo pet-friendly? ### How much is parking at Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo? ### What time is check-in at Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo? ### What time is check-out at Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo? ### Where is Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 84 8 - Good 69 6 - Okay 19 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### roberlei 13 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing! ##### roberlei Stayed 3 nights in Jun 2025 ### 8/10 Good #### LUCIENE M 10 Jul 2024 The room is ok , but the food , even the breakfast and the lunch should have more options and good quality . The staff Gabriella who assit us during the check out is very friendly and competent. ##### LUCIENE M Stayed 3 nights in Jun 2024 ### 6/10 Okay #### NELSON 16 Sept 2025 Disliked: Cleanliness, staff & service #### Bom O lugar é excelente, porém peca muito no atendimento. ##### NELSON Stayed 1 night in Sep 2025 ### 8/10 Good #### ITAMAR 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quase perfeito O hotel é ótimo, acesso fácil ao Hot Park. Tem uma piscina agradável. Os quartos são pequenos, mas satisfatório. Tudo bem novinho e limpo. A brinquedoteca não tem muitos atrativos, acredito que pra criança, ainda seja a melhor opção se hospedar no Pousada. Destaque para o atendimento, todos os funcionários muito atenciosos e educados. Pra mim o ponto negativo foi a comida. Nossa reserva incluía café da manhã e almoço e aparentemente tudo é perfeito, de variedade e beleza, até vc provar. Nada com sabor e tudo ressecado. Todos os pães e bolos duros e ressecado. Acho que refrigeram tudo e servem no dia seguinte. O café é servido na mesa em cafeteiras, mas é imbebivel! Gosto de pő velho e café queimado. E o de máquina cobram a parte. Sei que não é fácil fazer comida para muita gente, mas pequenos detalhes poderiam ser melhorados. Não tem nada melhor (e mais simples) que um bolo fofinho e um café fresquinho. ##### ITAMAR Stayed 4 nights in May 2025 ### 6/10 Okay #### Gustavo 3 May 2025 Liked: Room comfort Disliked: Property conditions & facilities #### Lotado Muito lotado, dificil ate para entrar na piscina e arrumar uma cadeira para deixar as suas coisas. ##### Gustavo Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Ageu 30 Apr 2025 Liked: Cleanliness, staff & service #### Confortável, mas com sérios problemas de custo-ben Estive hospedado recentemente e, embora as acomodações sejam confortáveis (ainda que pequenas), a experiência como um todo ficou bastante aquém do esperado — especialmente se compararmos com resorts do mesmo porte. O jantar não está incluso na diária, o que já é um ponto fora da curva para esse tipo de hospedagem. Essa prática está em desuso porque frustra o cliente: você se organiza para uma viagem e acaba surpreendido com custos extras. Além disso, os valores cobrados por itens simples, como sorvete, cerveja e porções, são extremamente elevados — superiores, inclusive, aos praticados em resorts mais sofisticados de São Paulo. A título de comparação: hotéis como o Bourbon Atibaia e o Tauá oferecem pensão completa, comida excelente com chefs internacionais e preços justos mesmo nos itens à parte. Lá, você percebe que o objetivo é entregar uma boa experiência ao hóspede — aqui, infelizmente, a impressão é de exploração. Um exemplo simbólico: no jantar temático italiano, a pizza era feita com massa de mercado. Será mesmo que não seria possível ter um pizzaiolo de verdade e uma massa artesanal? Faltou cuidado, capricho e respeito pela proposta anunciada. Resumindo: o custo-benefício é ruim. Não se trata de poder pagar, mas de pagar por algo que entregue valor real. E, nesse ponto, a experiência decepciona. O único destaque positivo vai para a equipe de funcionários, que foi extremamente cordial e atenciosa durante toda a estadia. ![](https://a.travel-assets.com/ugc/hotel-reviews/708093f2-25eb-4d3e-a848-4987b81f18ce-1746029365679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ageu Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Mario 11 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Hotel limpo, comida boa, próximo dos parques. No entanto, muitas coisas são cobradas à parte, como toalhas de banho, o que já poderia estar incluso na estadia. O ambiente do jantar poderia ser mais intimista e com opções de lanches e mais pratos dentro do restaurante também. ##### Mario Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### cristiano 30 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente férias em família. Mais uma vez adoramos as férias no Rio Quente, muito bom ver hotel melhorando a cada ano. ##### cristiano Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Paulo Henrique 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Paulo Henrique Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Rosilene 9 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel maravilhoso ótima localização próximo das atrações ##### Rosilene Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Ivan 26 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Foi nossa segunda vez no resort, a estrutura é ótima, os parques estão a poucos metros de distância e proporcionam muita diversão. A gastronomia impecável, comidas variadas e saborosas, ganhei 3 KG em uma semana. O check in é confuso e demorado, quase estressante, cheguei no domingo no único voo do dia, metade do avião foi para o mesmo hotel e o resultado é fila no check in. O preço dentro do resort é abusivo e desrespeitoso. Uma dica é tirar os 10% na hora do pagamento, eles cobram sobre tudo. ##### Ivan Stayed 7 nights in Aug 2024 ### 6/10 Okay #### RAFAELA 30 Jun 2024 Liked: Staff & service Disliked: Property conditions & facilities #### Sopa de gente O lugar seria para ser um paraíso. Águas quentes e naturais, correntes, distribuídas em piscinas de pedras fazem pensarmos em luxo e comodidade. A verdade é que as piscinas são verdadeiras sopas de gente! Muitossss hóspedes para o espaço fazem esse resort de “luxo” virar um piscinão de farofa. Um lugar tão especial se perde em meio a uma má administração. Pagamos caro para nos sentirmos em meio a um cardume humano. Além disso, a limpeza eh bem questionável. Hoje pela manhã, quando chegue na piscina bem cedo para conseguir nadar antes da multidão, vi a limpeza sento feita com um aparelho de sopro que soprava as filas e o lixo da beira das piscinas para DENTRO das piscinas! Seriooooo! Quiseram nos cobrar as toalhas (oiiiii) e as bebidas caríssimas. A comida foi boa e fomos bem atendidos. Um recado ao grupo: não estraguem esse lugar tão lindo e especial. ##### RAFAELA Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Andre 11 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo Ótima estadia, recomendo para família com filhos . ##### Andre Stayed 5 nights in Apr 2024 ### 8/10 Good #### Verified traveller 19 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Experiência positiva, porém é preciso melhorar o serviço de restaurante. Cardápios mal executados e uso excessivo de produtos industrializados. ##### Verified traveller Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Verified traveller 28 Jan 2024 Liked: Cleanliness, staff & service, room comfort #### Resort somente por conta do tamanho do hotel. Estadia na média de um hotel 4 estrelas, apesar de ter o nome resorts ele peca em alguns pontos até mesmo pelo preciso da diária. Dizem que tem serviço de quarto, mas você nunca consegue pedir, então vc tem que descer e ir no bar fazer seu pedido e pedir para que entreguem no seu quarto. O Wi-Fi ele cai bastante ao menos no quarto, fui com a família, mas estava trabalhando e tive que usar na maior parte do tempo o 5g do celular. O café da manhã é o almoço são de boa qualidade, mas peca por não ter opção de sobremesa s lactose, então se a pessoa não poder comer derivados ela só tem a opção de comer frutas. Os funcionários são sempre educados e quanto a isso não tive problemas. A noite no bar percebi poucos funcionários e como consequência sobrecarrega de trabalho para os funcionários e demora nos pedidos é mais uma vez repito para o valor da diária deveria ter mais funcionários . ##### Verified traveller Stayed 3 nights in Jan 2024 ### 8/10 Good #### Ismael 12 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom O lugar é muito bom e bonito. Diversão garantida mas o hotel pelo valor pago deixa a desejar. Atendimento não muito eficiente em caso de necessidade pois tive problemas com ar condicionado do quarto e precisou de falar algumas vezes até ter o problema com alguma solução. ##### Ismael Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### ANDREA 15 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa escolha Check-in eficiente com a Gisele e Check-out também com o Pedro França! Café da manhã e almoço com muita qualidade e gostosos! Ótimo custo benefício! Fica em frente a entrada do hot Park! ![](https://a.travel-assets.com/ugc/hotel-reviews/E57C6E696E7A850D3DCBC17911085B5462A48CA91694820760638.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ANDREA Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Michéle 21 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso Ambiente familiar. Adaptações para pessoas com mobilidade reduzida. Comida de boa qualidade. ![](https://a.travel-assets.com/ugc/hotel-reviews/D5BED1F515463C868B67785EF2A1EDA20FC6DDA41684702739158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/11E4D661AFD766062B0DA331C93B1CF7A81BC4601684702728739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B98E663DD5060C1066C1A5AF866AD6DACE85ADDD1684702746506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50D62D5C24C2A4418D360BAA44B0D67B027863561684702740166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michéle Stayed 1 night in May 2023 ### 8/10 Good #### Jean Felipe 3 May 2023 Liked: Cleanliness, staff & service, room comfort Estadia foi ótima, só achei a copa para o bebê sem estrutura, ruim e cheia de formigas! Mas o hotel em si eh muito bom… e próximo do parque das fontes. ##### Jean Felipe Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### JOAQUIM 19 Sept 2022 Liked: Cleanliness, staff & service, room comfort #### Excelente Sim excelente!!!!, mas, recomendar melhorar o colchão, itinerarios para caminhada e vagas para estacionamento ##### JOAQUIM Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Elizabeth 3 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar aconchegante, comida deliciosa! Adorei a estadia! ##### Elizabeth Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### Priscila 28 Mar 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were not properly trained. I was confronted and stopped while inside the resort van, by 2 security people. They did not have name tags and refused to let me know reason of confrontation. My phone stolen by hotel employee. Hotel management did not rectify my pain and suffering. Very disappointed with this hotel overall treatment of guests. I would never recommend it to any of my friends. I would never go back. ##### Priscila Stayed 2 nights in Mar 2022 ### 8/10 Good #### Ezidio Roberto 25 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oportunidade de melhorias Foi excelente a estada, salvo alguns pontos, sendo: Acho que precisa melhorar a sinalização, pois se encontra o mapa do complexo, porém não há sinal indicando onde você está. Em um dos dias, fomos andar de quadriciclo e não encontramos sinalização onde era o local. Perguntamos para 2 funcionários dentro do hot park e nos ensinaram errado. Fizemos o checkout as 10hs, porém o nosso voo de Caldas Novas para Campinas era somente as 16h05\. Aí contratamos o almoço, que seria a partir das 12h30\. Quis tomar um café, porém aí tive que abrir nova conta, quando na verdade nessa situação, poderia ser aceito cartão de débito ou de crédito no bar. Você as vezes deixa de consumir por essa questão. ##### Ezidio Roberto Stayed 4 nights in Mar 2022 ### 8/10 Good #### Jairo Mazzagardi Junior 9 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otimo lugar mas caro A Rio quentes é otima a 45 anos. A unica reclamacao é o preco dos alimentos e refrigerantes, agua nos restaurantes. Nao e iste razao nenhuma de se cobrar 3 vezes mais que em qualquer loja ou restaurante. Isso faz o hospede se sentir lesado por 8,90 uma agua. Precisam entender que todos consumiriam mais se o preco fosse razoavel. Ja fiquei em todos hoteis deles e desta vez no turismo. Estao bem cuidados, os quartos com split estao bons. A praia do serrado estava lotada demais oque surpreende por estar com capacidade resuzida por causa da pandemia ##### Jairo Mazzagardi Junior Stayed 5 nights in Oct 2021 ### 8/10 Good #### CARLA 4 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom, em todos os aspectos. Pablo foi muito prestativo desde as informações iniciais, check-in, estadia , check-out. Parabéns. ##### CARLA Stayed 5 nights in May 2021 ## Expedia's Latest Trends ### Hotels > [City Première Marina Hotel Apartments](https://www.expedia.co.uk/Dubai-Hotels-City-Premiere-Marina-Hotel-Apartments.h7495229.Hotel-Information) > > [Villas Salou](https://www.expedia.co.uk/Salou-Villas.d180897-aaVillas.Travel-Guide-Accommodation) > > [Hotels in Plymouth](https://www.expedia.co.uk/Plymouth-Hotels.d2817.Travel-Guide-Hotels) > > [Next House Copenhagen - Hostel](https://www.expedia.co.uk/Copenhagen-Hotels-Next-House.h72103954.Hotel-Information) > > [B&B Wrexham](https://www.expedia.co.uk/Wrexham-Bed-And-Breakfasts.d5625-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels with Parking in Keswick](https://www.expedia.co.uk/Keswick-Hotels-Hotel-With-Free-Parking.0-0-d4371-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Hotels with Waterpark in Kos](https://www.expedia.co.uk/Kos-Hotels-Waterpark-Hotel.0-0-d1804-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in St Ives](https://www.expedia.co.uk/St-Ives-Hotels-Beach-Hotels.0-0-d182650-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in St. Lucia](https://www.expedia.co.uk/Destinations-In-St-Lucia-Beach-Hotels.0-0-d168-tBeachHotels.Hotel-Filter-Destinations) > > [Royal Lion Hotel](https://www.expedia.co.uk/Tenby-Hotels-Royal-Lion-Hotel.h24079257.Hotel-Information) > > [Luxury Hotels in Tobago](https://www.expedia.co.uk/Destinations-In-Tobago-Luxury-Hotel.0-0-d602308-tLuxuryHotel.Hotel-Filter-Destinations) > > [Hotel Stella Maris](https://www.expedia.co.uk/Villasimius-Hotels-Hotel-Stella-Maris.h526595.Hotel-Information) > > [Castle View Guest House](https://www.expedia.co.uk/Alnwick-Hotels-Castleview-Bed-Breakfast.h24941252.Hotel-Information) > > [Hotel das Cataratas, A Belmond Hotel, Iguassu Falls](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Hotel-Das-Cataratas.h53288.Hotel-Information) > > [Hotels in Lefkada Town](https://www.expedia.co.uk/Lefkada-Town-Hotels.d6062868.Travel-Guide-Hotels) > > [ME Milan - Il Duca](https://www.expedia.co.uk/Milan-Hotels-ME-Milan-Il-Duca.h9690122.Hotel-Information) > > [Mabu Thermas Grand Resort](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Mabu-Thermas-Grand-Resort.h564963.Hotel-Information) > > [Hotel Fazenda Dona Francisca](https://www.expedia.co.uk/Sao-Francisco-Do-Sul-Hotels-Hotel-Fazenda-Dona-Francisca.h21644645.Hotel-Information) > > [Hotels in Rome City Centre](https://www.expedia.co.uk/Rome-City-Centre-Rome-Hotels.0-n553248633938945217-0.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Portsmouth](https://www.expedia.co.uk/Portsmouth-Hotels-Spa-Hotels.0-0-d553248634335196573-tSpaHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Orlando (MCO) to Las Vegas (LAS)](https://www.expedia.co.uk/lp/flights/mco/las/orlando-to-las-vegas) > > [Flights from Jamaica (JFK) to Granadilla de Abona (TFS)](https://www.expedia.co.uk/lp/flights/jfk/tfs/new-york-to-tenerife) > > [Flights from Leeds (LBA) to Spata-Artemida (ATH)](https://www.expedia.co.uk/lp/flights/lba/ath/leeds-to-athens) > > [Flights from manchester airport](https://www.expedia.co.uk/lp/airports/man/flights-from-manchester-airport) ### Cars ### Activities > [Things to do in Edmonton](https://www.expedia.co.uk/Things-To-Do-In-Edmonton.d180002.Travel-Guide-Activities) ### Packages ---