Title: Rio Quente Resorts - Hotel Pousada Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rio Quente Resorts - Hotel Pousada Travelers can dive into adventure with beach volleyball or ecotours at Rio Quente Resorts, then recharge poolside or with rejuvenating spa treatments ## Photo gallery for Rio Quente Resorts - Hotel Pousada ![Outdoor pool, free pool cabanas, pool umbrellas - Rio Quente Resorts - Hotel Pousada (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/c791b6d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Water park - Rio Quente Resorts - Hotel Pousada (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/2bd0d193.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Rio Quente Resorts - Hotel Pousada (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/e1f38bde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Rio Quente Resorts - Hotel Pousada (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/15b858b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Rio Quente Resorts - Hotel Pousada (Rio Quente)](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/a26f90bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rio Quente Resorts - Hotel Pousada welcomes families and adventurers with free breakfast and pizza at the on-site restaurant. Relax with aromatherapy at Manacá Spa or enjoy the outdoor pool, lazy river, waterslide, and cabanas. Free access to Hot Park included. ## Reviews 7.6 Good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £280 includes taxes & fees 1 Feb - 2 Feb ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Room Superior ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/ae1fa302.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior 10.0 Exceptional 1 review - 290 sq ft - Sleeps 4 ### View all photos for Standard Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/4a1ecad6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Minibar Cable channels - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/251b3fa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 7.6 Good 4 reviews ### Highlights Air conditioning LCD TV Blackout curtains Private bathroom Hairdryer Minibar Cable channels In-room safe - 291 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Promo Black Quarto Familia ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/251b3fa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promo Black Quarto Familia ### Highlights Air conditioning LCD TV Blackout curtains Private bathroom Hairdryer Minibar Cable channels In-room safe - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Standard Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/4a1ecad6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Minibar Cable channels - Sleeps 3 - 1 Double Bed ### View all photos for Room Classic ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/2947afb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Classic - 172 sq ft - Sleeps 2 ### View all photos for Standard Comfort ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/421e6bed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Comfort 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Minibar Cable channels - Sleeps 2 - 1 Double Bed OR 2 Large Single Beds ### View all photos for Standard Comfort ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/421e6bed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Comfort ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Minibar Cable channels - Sleeps 2 - 1 Double Bed OR 2 Large Single Beds ### View all photos for Standard Villa ![Standard Villa | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/988f8b2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa ### Highlights Air conditioning LCD TV Blackout curtains Separate bedroom Private bathroom Hairdryer Minibar Cable channels - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite Economy ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/a538e9d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Economy - 172 sq ft - Sleeps 2 ### View all photos for Quadruple Room Economy ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/498ae00f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Economy - 290 sq ft - Sleeps 4 ### View all photos for Apartment Standard with Mountain Range View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/eacbda54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard with Mountain Range View - 290 sq ft - Sleeps 4 ### View all photos for Room Standard ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/9752b69b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 172 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCaldas-Novas-Hotels-Rio-Quente-Resorts-Hotel-Pousada.h10238701.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCaldas-Novas-Hotels-Rio-Quente-Resorts-Hotel-Pousada.h10238701.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.77098%2C-48.75332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JfEgsTi0_Yrd5rHWMAp2pnau5NY=) Rua Particular, S/N - Complexo Turístic, Rio Quente, GO, 75695000 #### What's nearby - Hot Park \- 1 min walk \- 0.0 miles - Serra de Caldas Novas State Park \- 2 min walk \- 0.1 miles - Parque das Fontes \- 8 min walk \- 0.5 miles - Acqua Park diRoma \- 30 min drive \- 19.3 miles - Water Park \- 32 min drive \- 20.0 miles #### Getting around - Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 76 min drive #### Restaurants - ‪Restaurante - ‬4 min walk - ‪Casa de Cora Restaurante - ‬11 min walk - ‪Bar dos Ventos - ‬2 min drive - ‪Nonna Mia - ‬8 min walk - ‪Restaurante Rangará - ‬3 min walk ## About this property ### Rio Quente Resorts - Hotel Pousada Family-friendly hotel near Hot Park Free water park access, a nightclub and a corner/local shop are just a few of the amenities provided at Rio Quente Resorts - Hotel Pousada. Adventurous travellers may like the ecotours and beach volleyball at this hotel. Treat yourself to a facial, aromatherapy or a body scrub at Manacá Spa, the on-site spa. The on-site pizza restaurant, Pizzaria Oliva, serves dinner. In addition to shopping on-site and mini golf, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with a lazy river, a waterslide and free cabanas - Free self-parking - A free theme park shuttle, hot springs on-site and 5 outdoor tennis courts - Babysitting (surcharge), multilingual staff and tour/ticket information Room features All 239 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Indoor pool, 15 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/11000000/10240000/10239100/10239033/ade9a503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts - Hotel Giardino Rio Quente - Pool - Breakfast included - Spa - Kids’ pool 7.6 Good 388 reviews £228 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=10239033&PinnedHotelID=10239033&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/20000000/19240000/19238200/19238116/80287e94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts – Eco Chalés Rio Quente - Pool - Breakfast included - Water slide - Parking included 8.2 Very good 50 reviews £147 includes taxes & fees 25 Jan - 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Pool - Hot tub - Breakfast included - Kitchen 8.8 Excellent 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=23415104&PinnedHotelID=23415104&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools](https://images.trvl-media.com/lodging/101000000/100950000/100946100/100946026/365cd9e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aptos Rio Quente - ótima área de lazer Esplanada do Rio Quente - Pool - Kitchen - Parking included - Free Wi-Fi 8.6 Excellent 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=100946026&PinnedHotelID=100946026&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/13000000/12830000/12826000/12825997/03602127.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prime Águas da Serra Esplanada do Rio Quente - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.4 Very good 137 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=12825997&PinnedHotelID=12825997&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 6 outdoor pools, open 9:00 AM to midnight, pool umbrellas](https://images.trvl-media.com/lodging/40000000/39670000/39663000/39662915/b5eb80a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Veredas do Rio Quente Flat Esplanada do Rio Quente - Pool - Breakfast included - Water slide - Parking included 7.6 Good 59 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=39662915&PinnedHotelID=39662915&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free theme park shuttle - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - 3 bars/lounges - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Bello Gelatto - Clube Chopp Brahma - Marolo Café - Pizzaria Oliva ### Things to do - 5 outdoor tennis courts - Beach volleyball - Children's pool - Ecotours - Free water park - Full-service spa - Gym - Hot springs - Lazy river - Mini golf - Nightclub - Outdoor pool - Playground - Shopping - Steam room - Waterslide ### Family friendly - Babysitting (surcharge) - Children's pool - Free supervised activities for children - Free theme park shuttle - Free water park access - Grocery/convenience store - Lazy river - Lifeguards on site - Mini golf - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Free pool cabanas - Garden - Pool loungers - Pool umbrellas ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Hot springs - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Minibar - Room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The water park is closed on Thursdays for maintenance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Pousada Rio Quente Resorts Hotel Pousada Resorts Pousada Rio Quente Resorts Pousada Resorts Rio Quente Resorts Novo Hotel Pousada Goias Rio Quente Resorts Hotel Pousada Resorts Hotel Pousada Rio Quente Resorts Pousada Resorts Pousada Rio Quente Resorts Rio Quente Rio Quente Resorts Hotel Pousada Rio Quente Resorts - Hotel Pousada Hotel Rio Quente Resorts - Hotel Pousada Rio Quente Rio Quente Resorts - Hotel Pousada Hotel Rio Quente ## Frequently asked questions ### Does Rio Quente Resorts - Hotel Pousada have a pool? ### How much does it cost to stay at Rio Quente Resorts - Hotel Pousada? ### Is Rio Quente Resorts - Hotel Pousada pet-friendly? ### How much is parking at Rio Quente Resorts - Hotel Pousada? ### What time is check-in at Rio Quente Resorts - Hotel Pousada? ### What time is check-out at Rio Quente Resorts - Hotel Pousada? ### Where is Rio Quente Resorts - Hotel Pousada located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Rio Quente Resorts - Hotel Pousada Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 7.8 Staff & service ### 8.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 76 8 - Good 85 6 - Okay 42 4 - Poor 21 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Bruno 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good! ##### Bruno Stayed 4 nights in Jul 2025 ### 8/10 Good #### Carmela 5 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities The hotel is the oldest in the Rio Quente complex But the best located for access to the natural pools. Staff is extremely friendly and food at the Casa de Cora main restaurant is very good and with a wealth of choices. A must visit place. The hotel has respected the surrounding nature of the area. ##### Carmela Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Jonathan 5 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful!!!! ##### Jonathan Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Verified traveller 27 Feb 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service S ##### Verified traveller Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### rachel 5 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room cleanliness could be better and also room decor ##### rachel ### 8/10 Good #### christopher 25 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### It could’ve been so much better, We had a wonderful time at this resort until it came time to check out. We were double charged for multiple items that were billed to the room and also the valet that parked the car put a dent in the door and somehow the car was out of gas, even though we gave it to the valet with a half a tank, almost as if someone was out joy riding in my car. The manager was no help with this and I am contemplating legal action. Most of the staff and the facility were amazing but it only takes one bad experience to ruin your stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/716B0AF654416485300AA5791DB135B2C2475AEE1695678575169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### christopher Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Flavia 24 Apr 2024 Liked: Cleanliness Disliked: Staff & service We fly to GYN airport and it is over 2 hours (paid expensive transfer) to the hotel Pousada. My mother felt at one of the parks and got no assistance by park personnel, including life guards. I made an official complaint and no one called me to see what happened. Then, my daughter had a stomach intoxication and went to ambulatory. We noticed other kids and elderly people with similar problems. Again, no follow up to see if she was better. Few days after, we all got stomach bugs. Front desk personal were very young and not well trained. The food didn’t not match the high price of this resort. I am deeply disappointed and I would not recommend it to anyone. ##### Flavia Stayed 2 nights in Apr 2024 ### 8/10 Good #### Carmen Lucia Vick 9 Sept 2025 Liked: Staff & service, property conditions & facilities, room comfort #### muito boa estadia, próximo as aguas termais quarto limpo, café normal, equipe boa porem achamos que a limpeza no restaurante principal , vidros e beirais estavam sujos. ficamos num quarto familia , muito bom e reformado. ##### Carmen Lucia Vick Stayed 1 night in Aug 2025 ### 2/10 Terrible #### TALITA 6 Sept 2025 Disliked: Cleanliness, staff & service, room comfort Fomos penalizados por ter feito a reserva pela plataforma da hortelã e nos colocaram no mais antigo e último anexo ao fundo do hotel, não foi oferecido carrinho pra levar as malas, não havia sinalização, uma demora terrível pra achar o bloco e ficamos totalmente perdidos e perdendo mais de 1 hora .. o quarto extremamente desgastando e com sinal de falta de manutenção por todo lado .. o caminho pra chegar no quarto estava cheio de entulhos e equipes de obra, poeira e bagunça ... Jamais voltaremos a esse lugar pelo tamanho da falta de respeito e falta de mínimo atendimento ##### TALITA Stayed 1 night in Aug 2025 ### 8/10 Good #### Aline 4 Sept 2025 Disliked: Room comfort #### Tranquilidade vocês não vão achar mesmo! O hotel pousada precisa melhorar muito o atendimento no check-in super demorado e check-out também funcionários vê você esperando e nao disconfiam que a gente está esperando, também nos ap muito barulho de todas as formas e na limpeza não fazem reposição de sabonetes nem colocam touca de banho retiram a toalha piso e não colocam outra ,até papel higiênico tive que pedir porque a camareira não repois ...também área de piscinas lotadas e gente demais, precos exorbitantes de bebidas...ou seja infelizmente a pousada do Rio Quente perdeu toda a quantidade mais os preços praticados não melhora nunca!😒👀 ##### Aline Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### OZOMATLI 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nos colocaram em um quarto de categoria inferior Fiz a reserva de um apartamento, para 4 hóspedes, no Hotel Pousada, onde a descrição dizia: 2 quartos conectados por uma porta. Chegamos um pouco antes do horário de check-in, fomos atendidos muito bem, pelo recepcionista, que nos informou que, mesmo estando antes do horário, vamos liberar o acesso ao quarto, pois já está pronto. Só que, o quarto não era no Hotel Pousada e fomos colocados no Vacation Villa em um quarto com 3 camas (1 de casal e 2 de solteiro). Não foi o que estava na descrição do apto escolhido. Não quis voltar até a recepção pra reclamar, já que estava com 2 pessoas idosas, inclusive meu pai, que fez 84 anos e fomos para comemorar seu aniversário. ##### OZOMATLI Stayed 1 night in Aug 2025 ### 8/10 Good #### Antonio Celio 17 Aug 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness A limpeza deixou a desejar. Havia uma reforma em algumas unidades no terceiro andar e o corredor permaneceu sujo durante todo o período da estadia... ##### Antonio Celio Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Marli 14 Aug 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Péssima experiência - obras na porta do quarto Chegamos domingo,n10/08, nos deram o quarto 352, estava tudo ok. Na segunda, 11/08, começaram obras no corredor do elevador no nosso andar (3º). Nesse dia, as obras estavam no corredor do elevador, tínhamos que descer dois lances de rampa e pegá-lo no 2º andar, estavam tirando o piso, após o almoço foi impossível descansar por causa do barulho, nosso quarto era de frente para o corredor. Porém, na terça começaram a tirar o piso na frente do nosso quarto, quando usavam a máquina, tremia todo o quarto. Tivemos que ficar fora do quarto o dia inteiro, hora que voltamos, o piso dentro do quarto estava cheio de poeira. Nesse corredor das obras ficam os carrinhos de limpeza das camareiras do andar, portanto, o serviço delas tbm ficou comprometido. Logo na segunda, arrumaram o quarto e deixaram sem toalhas de banho e sem tapete de banheiro. Ficamos o dia todo fora e ao chegar no quarto, molhados, tivemos que ligar atrás de toalha e esperar por mais de 30 min. No dia seguinte não colocaram papel higiênico. Entendo a necessidade de obras para melhorias, porém meu quarto estava na reta do corredor, tiraram o piso da frente da nossa porta, muito barulho e poeira, pedreiros falando e fumando o tempo todo. Em momento algum perguntaram se queriamos mudar de quarto. Não é isso que se espera quando paga R$ 6.000,00 em 4 diárias. O lugar é fantástico, tínhamos ido em agosto e dezembro do ano passado, mas dessa vez a experiência foi horrível. ![](https://a.travel-assets.com/ugc/hotel-reviews/b349de92-18f0-4a6a-bb8f-d28d8229d5fb-1755211192057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marli Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Joel Henrique 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Amamos conhecer o Rio quente e o Hot Park. Esse é o hotel do complexo com mais fácil acesso ao Park, as fontes e piscinas naturais. Excelente organização, variedade de restaurantes, bares, café da manhã e almoço bem variado. Atendimento excelente, funcionários muito educados e solicitos. ##### Joel Henrique Stayed 5 nights in Jul 2025 ### 8/10 Good #### Verified traveller 13 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### No meio dos parques! O melhor do hotel é estar encostado no parque das fontes! O hotel precisa manter melhor os quartos, cuidar dos detalhes ##### Verified traveller Stayed 3 nights in Jul 2025 ### 8/10 Good #### Maria 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otima estadia, piscinas otinas, porem toalhas pagas e não disponiveis trocas no hot parrk. Lamentável para o preço do resort ##### Maria Stayed 2 nights in Jun 2025 ### 8/10 Good #### Maria 16 Jun 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Hotel Pousada tem muito que melhorar 2º vez que vamos para o Rio Quente Resort, no hotel pousada. Ficamos no apartamento 225, quarto é bem grande e confortável, porém muitas coisas não funcionavam bem, principalmente o banheiro, tampa do vaso quebrada, torneiras dos banheiros mal reguladas, chuveiro fraco, velho e faltava água toda hora. Cama eu achei muito velha, colchão muito usado. Portal mal regulado, não fechava o trinco da porta. Enfim, por ser a pousada mais antiga do complexo, as coisas são bem antigas, venhas. Falta muita manutenção para deixar de acordo. Café da manhã e o almoço impecáveis, muitas opções e uma variedades de alimentos e bebidas, tudo incluído na hospedagem. Parque das fontes bom como sempre, tudo lindo e perfeito. Hot Park estava melhor ainda, todas as partes impecáveis, muito bem cuidado. Não achei legal em alguns tobogãs não liberar a descida por excesso de peso, tipo, o mais radical limite era 100kg e eu tenho 101kg, não fui liberado para descer. Achei os valores extremamente altos na questão dos passeios, esportes e alimentação, super, hiper, mega faturados, cobram taxas por fora ainda que no check out eu retirei da conta. ![](https://a.travel-assets.com/ugc/hotel-reviews/32d552e4-ec79-4ad9-833b-ee571f9716db-1750115562605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Rommel 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pessoal muito amável ##### Rommel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Milton Antônio 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bom. Quarto amplo. Piscinas, Praia artificial e demais estruturas muito boas. Ótimo café da manhã. Bom restaurante. Plenamente recomendável para passar alguns dias. Vale conferir. Não vai se arrepender! ##### Milton Antônio Stayed 2 nights in May 2025 ### 8/10 Good #### Carlos 24 Mar 2025 Liked: Cleanliness, staff & service #### Valeu muito a experiência Foi muito boa, água quente, natureza, ambiente muito agradável, também gostei muito das atrações, principalmente a noite ##### Carlos Stayed 2 nights in Mar 2025 ### 8/10 Good #### Verified traveller 2 Mar 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Quarto pequeno, com mofo no banheiro. Reservei duas camas me colocaram em quarto casal, ![](https://a.travel-assets.com/ugc/hotel-reviews/A0B71FAAEC4F2E9F9DA820B65BEF80BFA171C9471740936721337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### DANIEL 18 Feb 2025 Liked: Cleanliness Disliked: Staff & service #### muito demorado e atendentes não simpáticos Muito ruim, péssimo , demorado, sem vontade em atender e nem boa tarde ganhamos , caiu muito ##### DANIEL Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Eduardo 4 Jan 2025 Liked: Property conditions & facilities Disliked: Staff & service #### Pior custo-benefício que já tive em um Hotel Essa foi a sexta vez que eu e minha família tivemos a oportunidade de ir ao Rio Quente Resorts. Todas as outras vezes saimos extremamente satisfeitos, não por acaso retornamos diversas vezes. Porém essa nossa última visita foi uma grande decepção. Embora a qualidade dos parques e da alimentação tenha continuado muito boa posso listar aqui uma série de problemas que tivemos que na minha opinião não condizem com o preço cobrado: 1- Quando chegamos fomos direcionados para um quarto horrível (paredes todas manchadas, cortinas furadas, aspecto muito feio mesmo); 2- Após conversa com a gerente pois eu não admitia ficar em um quarto como aquele fomos trocados de quarto. Porém esse quarto tivemos muitos problemas com o ar-condicionado, onde o mesmo ligava e desligava a cada 2-3 mintutos, além de ficar dando um apito extremamente irritante. O técnico foi ao nosso quarto 3 vezes e não resolveu o problema. Ao ponto de 2 horas da madrugada a situação estava impraticável pois não conseguíamos dormir e tivemos que ir à recepção para solicitar uma nova troca de quarto. 3- No terceiro quarto que ficamos tivemos novamente problema com o ar-condicionado que não gelava, apenas ficava ventilando. Novamente o técnico foi ao nosso quarto 4 vezes e não resolveu o problema. Ficamos decepcionados com tamanha incopetência da equipe técnica e decidimos ficar SEM AR-CONDICIONADO POR 5 DIAS para não recebermos mais o técnico. Por falta de espaço não consigo relatar os outros problemas que foram vários. ##### Eduardo Stayed 6 nights in Dec 2024 ### 6/10 Okay #### Marinalda 29 Dec 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel pousada péssimo. Parques e área externa bons Área externa e parques excelentes. Mas a comodidade do hotel ruim. Meu quarto no hotel pousada com cheiro de mofo, muita poeira no ambiente. Se condicionado pareceu estar sujo. Colchão velho, e com mau cheiro. Não sou alérgica, mas eu e meu marido saímos de lá com alergia respiratória. Comidas nos restaurantes tb ruins . Bom atendimento dos funcionários, simpáticos e atenciosos ##### Marinalda Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Andreza 12 Dec 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort Infelizmente o quarto fornecido a nós estava com fechadura quebrada , a porta não travava direito deixando nós desconfortável pois chegamos no quarto por diversas vezes ele estando aberto , ar condicionado não funciona direito , Tv sem imagem ! 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