Ratings based on 120 Verified Reviews

4.3 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Central Victoria

Old but comfortable.

Posted 01-Aug-2017
Pros: Location and staff.
Cons: Needs recirculating pump on hot water.
Location: We had pick up for tours from Waterfront Terraces and enjoyed gardens and Esplanade. Best trips were the Waterfalls trip south and the Daintree.
Excellent gardens. Cold pool. Good access to Botanic Gardens but long way into town.
Comment from Hotel Management
05-Aug-2017 by Manager, Hotel Management
Thanks for your review. We look forward to seeing you next time you visit
3 out of 5
by Sami

Need lot of work

Posted 04-Jan-2017 on Hotels
It's below average , service for is like 2 out of 10 , far from everything , quiet . Too noisy inside the appartments aircon units are inside rooms too noisy and old . Can't have good relaxed sleep ...
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Jan-2017 on Hotels
4 out of 5
by A verified traveller

Clean hotel

Posted 20-Nov-2016 on Hotels
Great service- free upgrade
5 out of 5
by A verified traveller

Convenient and clean self contained unit.

Posted 17-Oct-2016 on Hotels
Very clean and well appointed units in a great waterfront location
5 out of 5
Recommended
for Everyone
by A verified traveller from Cairns Queensland

Great location in Cairns

Posted 07-Oct-2016
Pros: Conveniently close to everything, lovely outlook, attractive frontage and low high rise (3 floors only) with helpful and courteous staff.
Cons: Lounge furniture adequate but could have been a little more comfortable
Location: Location brilliant right on the Esplanade walk to the city and pier and close to the airport
5 out of 5
Recommended
for Everyone
by A verified traveller from Lava Plains

great location top facilities will stay again

Posted 27-Sep-2016 on Wotif
Pros: self contained
Cons: Sofa bed, clothes dryer
Location: great location short walk to esplanade lagoon
Awesome place so comfortable with bbq and fully self contained units saved us alot of money on our trip will definatly be staying again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Townsville

Great place to stay

Posted 22-Sep-2016
Pros: Like home away from home
Cons: Found the bath a bit high to climb in for shower
Location: close to everything
We were in Cairns for 5 Days break, found the hotel to be in a good location for day trips and close to all of Cairns .
3 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Great location and everything you need.

Posted 11-Sep-2016 on Wotif
Loved the location. Not far from beach so started each day with a beach walk. Great to have a kitchen, washer and dryer....very convenient. Lounge suite needs replaced as grubby and uncomfortable. Cleaning average. New lounge suite and new cleaner and would be A1.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Australia

Nice position on the Esplanade

Posted 24-Aug-2016 on Lastminute
Pros: Position good, sometimes noisy as on flight path, but otherwise quiet .
Cons: If you want a balcony room make sure to request in your booking. We got a ground floor room - view of ocean through car park not exciting!
Location: Skyrail ride up to Kuranda, train down. Also Daintree River, Cape Tribulation and Mossman Gorge. Both high recommended tours. Botanical Gardens exc.
3km from the city, but a nice walk along the Esplanade. Room clean and kitchen well equipped.