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"TOURISTS BEWARE!!! Don’t spend your time or money here! They have no respect for guests, just want your money! The conditions of the property was so bad and the staff were so abusive and rude that we left 2 hours after checking in, and they refused to give us any money back! Very rude and unprofessional staff (from reception to management). The receptionist called me names in Spanish. Even with video surveillance present, the management denied it and said everything was great on their end!! The room was dusty and there were bloodstains on one of our pillowcases. Cutlery had food stuck to it from previous guests. Weak and unreliable wifi. When brought this to the reception, they shrugged and said we’re in mountains, this is normal. Overall, not a single word of apology or trying to make up for issues came out of them. "

"Whole hotel is well set out and the staff are great if we are ever in the area again we will be returning"

"Good breakfast"

"Crazy good location, super friendly staff, extremely clean, bright fantastic rooms. Yes, there are stairs that are steep, unless elderly though all good. Would highly recommend!"

"Staff attentive and helpful with no fuss. Excellent breakfast if you can live with coffee from a machine...."

"Le petit-déjeuner était très bien et le spa m'a effectivement bien détendue "

"Clean room, smooth check in"

"Poor reception service. No bathroom available at the reception. Had to wait with a little girl until the check in was finish to got to the bathroom inside our room. The laundry is totally outside the building, in another business and that was not what I was told."

"Good option in Figueres! Parking and breakfast a bit overpriced but there are plenty of options in the surroundings. Great experience with Expedia"