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"On our arrival, the apartment wasn't as clean as what it should have been. Tea/coffee sachets hadn't been restocked, half empty milk container in fridge, no fresh milk, the door handle to open the door into the apartment was faulty (took us awhile to work the handle to open the door), the room had a musky smell to it, considering it was supposed to have been cleaned/vacumed. Cleaner clearly did a rush job of cleaning even though we didnt enter the apartment until 4pm that day. I did tell the receptionist who made notes of my feedback and apologised for the cleaners lack of cleaning standards. I have been to this hotel previously and have been very satisfied with my stay. Hoping my next visit is back to the standard i expect."