Ratings based on 160 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller
Posted 07-Oct-2017
Pros: close to everything
Cons: better bathroom
Location: Beach on one side
Shops and dining on the other
Friendly and helpful staff
well located
nice place to stat
by A verified traveller from Gold Coast, Australia
Good location - that's where it ends.
Posted 05-Oct-2017We picked this hotel for it's convenient location & complimentary guest parking; but that's where it ends. The rooms look modern and remodelled on the website, however, are much older and worn in reality.
Firstly, the doors have a large gap underneath and we arrived into a room filled (no exaggeration) with flying ants. All over the bed, the floor & the walls. We had to plug the bottom of the door with a blanket to stop more coming in. The shower leaked all over the floor, the curtains were worn and stained & the beds (two twins pushed together) were hard and uncomfortable.
Apart from the location and the parking I have nothing positive to say about this hotel and I would not stay here again. Disappointing.
Recommended
for Everyoneby A verified traveller
Great location
Posted 25-Sep-2017Good location, great staff. Easy to get to. In the center of town- near good resturant's and beach access.
by A verified traveller from winnipeg
Close to beach and spacious
Posted 11-Sep-2017Owners friendly and helpful. Weekend staff do not know what they are doing. No WiFi Saturday Sunday or Monday morning. Acting manager had no idea how to fix and was not concerned. After much prompting she did get WiFi to work for 20 minutes on Saturday afternoon then it failed again.
On Sunday told us we were on the list to check out. Pointed out that her list actually said Monday. Great location. Need training.
Recommended
for Everyoneby A verified traveller
Posted 04-Jun-2017 on Wotif
Quick overnight stay, very central, clean, great service at a good price. Thank you
Recommended
for Everyoneby A verified traveller from Brisbane
The most central motel in Byron
Posted 24-Apr-2017 on LastminuteCheck in was easy with friendly staff. Parking was right outside the room which had obviously been recently refurbished. I really can't overstate how good the staff are here. Excellent place to stay.
by Elizabeth
Posted 30-Mar-2017 on Hotels
Great location. Excellent rooms
Recommended
for Everyoneby A verified traveller
Ideal for a Central Byron Short getaway
Posted 29-Mar-2017
Pros: Great locality and friendly service
From the friendly assistance when we called prior to our stay to the warm welcome we received, we were made to feel at home. Our accommodation was the perfect location for our short stay for a family wedding. Easy walking distance to the wedding venue and central to the Byron township. We would definitely return.
by Susan
Posted 19-Mar-2017 on Hotels
Recommended
for Everyoneby A verified traveller from Brisbane
Excellent choice for your stay in Byron!
Posted 03-Feb-2017 on Lastminute
Pros: Great location, parking available, not too big, spacious clean rooms.
Cons: As a non-smoker I don't like the fact that guests can still smoke outside their rooms as it drifts in to every room anyway.
Location: Excellent location, I park my car and don't use it for the rest of my stay! Beach and restaurants and water activities and the pool.
This is the second year I have stayed at the Bay Motel and both times have been great! The rooms are immaculately clean, the beds comfy, air-conditioning cold, the service friendly, rates great and it's literally a stones' throw from Main Beach.
