Ratings based on 160 Verified Reviews

4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Oct-2017
Pros: close to everything
Cons: better bathroom
Location: Beach on one side Shops and dining on the other
Friendly and helpful staff well located nice place to stat
2 out of 5
by A verified traveller from Gold Coast, Australia

Good location - that's where it ends.

Posted 05-Oct-2017
We picked this hotel for it's convenient location & complimentary guest parking; but that's where it ends. The rooms look modern and remodelled on the website, however, are much older and worn in reality. Firstly, the doors have a large gap underneath and we arrived into a room filled (no exaggeration) with flying ants. All over the bed, the floor & the walls. We had to plug the bottom of the door with a blanket to stop more coming in. The shower leaked all over the floor, the curtains were worn and stained & the beds (two twins pushed together) were hard and uncomfortable. Apart from the location and the parking I have nothing positive to say about this hotel and I would not stay here again. Disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 25-Sep-2017
Good location, great staff. Easy to get to. In the center of town- near good resturant's and beach access.
4 out of 5
by A verified traveller from winnipeg

Close to beach and spacious

Posted 11-Sep-2017
Owners friendly and helpful. Weekend staff do not know what they are doing. No WiFi Saturday Sunday or Monday morning. Acting manager had no idea how to fix and was not concerned. After much prompting she did get WiFi to work for 20 minutes on Saturday afternoon then it failed again. On Sunday told us we were on the list to check out. Pointed out that her list actually said Monday. Great location. Need training.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jun-2017 on Wotif
Quick overnight stay, very central, clean, great service at a good price. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

The most central motel in Byron

Posted 24-Apr-2017 on Lastminute
Check in was easy with friendly staff. Parking was right outside the room which had obviously been recently refurbished. I really can't overstate how good the staff are here. Excellent place to stay.
5 out of 5
by Elizabeth

Posted 30-Mar-2017 on Hotels
Great location. Excellent rooms
5 out of 5
Recommended
for Everyone
by A verified traveller

Ideal for a Central Byron Short getaway

Posted 29-Mar-2017
Pros: Great locality and friendly service
From the friendly assistance when we called prior to our stay to the warm welcome we received, we were made to feel at home. Our accommodation was the perfect location for our short stay for a family wedding. Easy walking distance to the wedding venue and central to the Byron township. We would definitely return.
4 out of 5
by Susan

This traveller left a rating score only Posted 19-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Excellent choice for your stay in Byron!

Posted 03-Feb-2017 on Lastminute
Pros: Great location, parking available, not too big, spacious clean rooms.
Cons: As a non-smoker I don't like the fact that guests can still smoke outside their rooms as it drifts in to every room anyway.
Location: Excellent location, I park my car and don't use it for the rest of my stay! Beach and restaurants and water activities and the pool.
This is the second year I have stayed at the Bay Motel and both times have been great! The rooms are immaculately clean, the beds comfy, air-conditioning cold, the service friendly, rates great and it's literally a stones' throw from Main Beach.