Ratings based on 167 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Absolutely perfect!!

Posted 18-Nov-2017
Pros: Location, cleanliness, air-conditioning, everything!
Cons: Nothing!
Location: Beach is 30 second walk, main street 1 minute walk. Restaurants, cafes, shops and boutiques
This hotel well and truely exceeded my expectations and I would recommend it to absolutely anybody. From the outside its just an old brick building, but on the inside.. the rooms are modern, beautiful, spacey, air-conditioned and perfect for a Byron stay. It is literally a 30 second walk across the road to the most beautiful beach in Australia, and a 2 minute walk to the main street of Byron Bay, with restaurants, boutiques and cafes all around the hotel. While being so close to everything, it was still in a nice and quiet spot, was not disturbed by noise; I slept like a baby. Will be staying here again.
Comment from Hotel Management
21-Nov-2017 by Manager Meredith, Hotel Management
WOW!! Anabelle how amazing this review is. Thank you for your kind words!! We are all so happy your stay with us was Absolutely Perfect!! Happy Holidays regards Bay Motel Team Byron Bay!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Oct-2017
Pros: close to everything
Cons: better bathroom
Location: Beach on one side Shops and dining on the other
Friendly and helpful staff well located nice place to stat
Comment from Hotel Management
29-Oct-2017 by Meredith, Hotel Management
Thank you for your wonderful review. We do hoe you will return in the near future. We will discuss the bathroom at our next team meeting thank you again and Happy Holidays. Regards Bay Motel Team!!
2 out of 5
by A verified traveller from Gold Coast, Australia

Good location - that's where it ends.

Posted 05-Oct-2017
We picked this hotel for it's convenient location & complimentary guest parking; but that's where it ends. The rooms look modern and remodelled on the website, however, are much older and worn in reality. Firstly, the doors have a large gap underneath and we arrived into a room filled (no exaggeration) with flying ants. All over the bed, the floor & the walls. We had to plug the bottom of the door with a blanket to stop more coming in. The shower leaked all over the floor, the curtains were worn and stained & the beds (two twins pushed together) were hard and uncomfortable. Apart from the location and the parking I have nothing positive to say about this hotel and I would not stay here again. Disappointing.
Comment from Hotel Management
02-Nov-2017 by Manager Meredith, Hotel Management
We are so sorry your stay with us was not up to your expectation's. We will look into all your complaints and address them one by one. Please come back and I will make sure your stay with us will be one to remember. All the very best from Bay Motel Team!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 25-Sep-2017
Good location, great staff. Easy to get to. In the center of town- near good resturant's and beach access.
Comment from Hotel Management
02-Nov-2017 by Manager Meredith, Hotel Management
Thank you for a stunning review!! I do agree the Location is amazing and in the heart of Byron Bay!! Shop till you drop or go for a surf!!
2 out of 5
by John

Byron Bay Room Clean

Posted 18-Sep-2017 on Hotels
No locks or chains inside door to give privacy. Someone unlocked our room and opened the door as we were going to bed at 11.00pm. The room will only be cleaned between 10 and 11 am if you hang the sign on the door to do so. The room was noisy with people coming and going until 2.30am. (Byron Bay) Back gate security was not working. Mould on the shower floor should be cleaned
Comment from Hotel Management
06-Nov-2017 by Simone, Hotel Management
We are so sorry to hear you were not happy. The Motel has just changed management and we would love to have your family come and stay again to experience the new changes to our lovely Bay Motel Byron Bay. Happy Holidays and all the very best Bay Motel Team!!
4 out of 5
by A verified traveller from winnipeg

Close to beach and spacious

Posted 11-Sep-2017
Owners friendly and helpful. Weekend staff do not know what they are doing. No WiFi Saturday Sunday or Monday morning. Acting manager had no idea how to fix and was not concerned. After much prompting she did get WiFi to work for 20 minutes on Saturday afternoon then it failed again. On Sunday told us we were on the list to check out. Pointed out that her list actually said Monday. Great location. Need training.
Comment from Hotel Management
06-Nov-2017 by Manager Meredith, Hotel Management
Thank you Selebi, for your kind words. Yes there has been a transition into new management. We are so happy your stay at Byron was enjoyable and the room was spacious!!Please return so we can show of our new refurbished rooms. All the very best Bay Motel Team Byron Bay!!
5 out of 5
by Eleanor

Posted 11-Sep-2017 on Hotels
Great owners, really welcoming and helpful.
Comment from Hotel Management
06-Nov-2017 by Simone, Hotel Management
Thank you Eleanore, WOW 5 STARS AMAZING!! How lucky is Bay Motel to welcome such wonderful guests. We do look forward to your next visit soon. Happy Holidays regards Bay Motel Byron Bay!!
5 out of 5
Recommended
for Everyone
by A verified traveller from TMB, QLD

The prime location

Posted 05-Sep-2017 on Wotif
I was aware that this place was located near the beach, but when I arrived, I realised this place was actually right in front of the beach. The staff was really friendly and helpful. The room looked renovated neatly and was clean. Everything we needed was there and our stay at this motel was really pleasant. Just one thing that I wasn't too excited about was the mattresses. I could feel the springs inside the mattresses a bit, and because of that, it was a little uncomfortable to sleep on those. Having said that, I am usually super fussy with bed and pillows. Overall, I would say that I wouldn't stay at any other places but this one whenever we visit Byron Bay. I strongly recommend this place to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveller from auckland

Quick getaway

Posted 01-Sep-2017 on Wotif
Excellent location and so reasonably priced. Host lovely and accomodating. Great spot
3 out of 5
by A verified traveller from sydney

Close to the beach but that's all.

Posted 24-Aug-2017 on Wotif
No vibe here in the renovated old school Motel. Room is dark with no outlook- so you not here for the vibe or to hang out. It's functional and convenient.