Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from PA

A Nice Surprise

Posted 07-Jan-2016
We had a difficult time finding a booking over the holiday and the Bay Motel was really our only option. It wouldn't have been our first choice, but we were pleasantly surprised with how nice our stay ended up being. The management was very helpful and friendly (went out of their way to help us out a number of times). The location was perfect for our young adult children (right across from the beach and within walking distance from everything in town.) The 2 bedroom suite with kitchenette was spacious enough for the 5 of us and the little kitchenette allowed us to have some meals in the room. Very nice. My only negative comment would be how loud the town is at night. If you want peace and quiet I would recommend staying away from town, if you can. If you want convenience to everything, then the Bay Motel would be a good bet.
5 out of 5
Recommended
for Couples
by Bridget from Brisbane

Excellent choice

Posted 07-Nov-2015 on Hotels
Although the Bay Motel looks old from the street, the rooms have been very nicely modernized and are fresh and clean. The location was excellent right across from the beach and less than a block to cafes, restaurants and shops. Definitely recommend.
1 out of 5
by A verified traveller

Awful Motel, hostile, rude staff

Posted 07-Nov-2015 on Lastminute
Pros: Nothing
Cons: Get rid of the staff
Location: Love Byron Bay
When we arrived there was noone at the counter, when the lady finally turned up she was obviously angry about something and was very rude and aggresive towards us. If we hadn't of paid in advance we would have left immediately. Inside the room there was big signs everywhere saying do this or you will be charged extra, do that or you will be charged extra. You would have to be nuts to stay at this place if it was more than $50 a night. I wouldn't stay there again if it was for free.
3 out of 5
by A verified traveller

Great location but terrible front desk staff.

Posted 04-Nov-2015
Pros: Close to the beach; it's literally across the street.
Cons: A later checkout time than 10am, but it's like that all over Australia. We are used to 11am here in Canada. A new front desk person is needed.
Location: Beach, surfing, snorkelling, shopping, etc. It's all close and accessible by foot.
Stayed just one night as Byron Bay was a stopover on our road trip. Front desk person was rude and unpleasant upon check in and check out. Not too sure how many times she has been burned by awful guests at the motel but perhaps it's time for a job change for that one. Anyway, the room looked like it had been updated recently and it was fine for the short time we were there. The hotel location was close to the beach, restaurants, etc.
2 out of 5
by A verified traveller

Too close to hotel

Posted 03-Nov-2015 on Wotif
the rooms are too close to hotel which meant we were unable to sleep until early hours of the morning. Car parking was poor. No sink to fill kettle or wash anything up, had to be done in hand basin in bathroom. I found this disgusting.
4 out of 5
Recommended
for Families
by Åge from Norge

Flott plassering

Posted 02-Nov-2015 on Hotels
Glimrande lokalisering og mykje for pengane. Om du er ute etter hotellservice bør du velge noko anna. Men om du vil ha eit enkelt og romsleg rom med eit enkelt kjøkken, med plassering nesten direkte på Stranda i Byron Bay, så er dette eit veldig godt og rimeleg alternativ.
4 out of 5
Recommended
for Everyone
by A verified traveller from central coast

Staff were friendly and polite

Posted 27-Oct-2015 on Wotif
Enjoyed our stay. Only problem was parking - very tight and not enough.
3 out of 5
Recommended
for Everyone
by A verified traveller from coffs harbour NSW Australia

beautiful location across road from beach

Posted 05-Oct-2015 on Wotif
Pros: clean, room decor, king size bed, position
Cons: room service
Location: Beach across road, hotels and cafes
we were on 3rd floor no lift narrow stairs no hand rails. No change of towels or soaking floor mat and no replacement of tea making supplies, bed not made. also had to take rubbish down stairs to bins Room lovely fresh decor king bed comfortable. was near hotels cafes and shops and beach. Parking available but difficult to maneuver vehichle
4 out of 5
Recommended
for Everyone
by A verified traveller

Great central position to all the shops of central

Posted 22-Sep-2015 on Wotif
Pros: Central location
Cons: Nil
Location: Byron Bay... Great walks, located close to rain forests, beaches, interesting shops
Only there over night but the accommodation was satisfactory
5 out of 5
Recommended
for Everyone
by A verified traveller

Great motel close to the beach

Posted 17-Sep-2015
Great location opposite the beach, close to shops and restaurants!