Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from sydney NSW

Nice and clean. Excellent location

Posted 11-Aug-2016
Overall great experience. Location is amazing. Right in the middle of town and directly across from the beach. Room was lovely and clean, very deceiving as the exterior looked very old and outdated. Only downfall was the early morning wake up calls from construction going on behind the motel but I would expect once this is completed that there wouldn't be much noise. Would definitely stay here again
Comment from Hotel Management
18-Aug-2016 by Kelly, Hotel Management
Thanks Jess, construction works should be finished soon so we look forward to your next visit.
4out of 5
by A verified traveller

Posted 30-Jul-2016
Clean close to town and reasonably priced. Would go back in the future
Comment from Hotel Management
by Kelly, Hotel Management
Thanks for the feedback, we hope to see you again soon.
4out of 5
by Whitty

Posted 06-May-2016 on Hotels
Nice room, great location. The room had recently been renovated, so everything was lovely and new, only gripe was there was no sink except for the one in the bathroom, which meant if you want to make a coffee you have to clean up in the bathroom. No tap to fill a jug either. No real drama, there is a million coffee shops in Byron, just found this a bit odd.
Comment from Hotel Management
14-Jul-2016 by Simone, Hotel Management
Thanks for your feedback
5out of 5
by giselle from Curitiba

Excelente

Posted 05-May-2016 on Hotels
A recepção foi extremamente agradável e gentil.
Comment from Hotel Management
13-Jul-2016 by Simone, Hotel Management
Thankyou
5out of 5
by Benny from Järna, Sweden

Posted 14-Apr-2016 on Hotels
Väldigt trevligt par som tog emot en med öppen famn kändes det som när man anlände! 2min gångfärd till stranden och centrum Väldigt mysigt!
Comment from Hotel Management
13-Jul-2016 by Simone, Hotel Management
Thankyou
5out of 5
by Judith from Main Beach

Great in every way

Posted 09-Apr-2016 on Hotels
Very comfortable and enjoyable one night stay. Beautiful modern decor and very comfortable bed. Excellent friendly service
Comment from Hotel Management
11-Jun-2016 by Simone, Hotel Management
Thank you Judith, for staying with us, we are very happy you had a great time. Hope to see you all again in the near future. Kind Regards, Kevin & Meredith
5out of 5
by David

Posted 16-Mar-2016 on Hotels
Comment from Hotel Management
11-Jun-2016 by Simone, Hotel Management
Hi David, thank you for your review we are so happy you had such a pleasant stay look forward to your future stays. Kind Regards, Kevin & Meredith
3out of 5
by barry

Not recommend only good thing close to beach

Posted 15-Mar-2016 on Hotels
The lady was really nice when we arrived maybe to nice. But when we left 5 minutes later complained claiming we trashed her room and tryed to change as another $50 dollars to clean room . there was 5 of us and i think she wanted us to make beds and clean room.all we done was leave towels on floor and beds weren't made and clean dishes on bench.no sign to say wash dishes. Not happy jan as she abused us on the phone .the room was surposed 2 bedroom which it wasn't. 3 beds in 1 room 1 bed in main room.no privicy with 5 people going to toilet all night
Comment from Hotel Management
11-Jun-2016
Thank you for your time to write your review. Unfortunately management and cleaning staff made a decision at the time of your departure that the room was left well beyond the normal standard of cleaning therefore we notified you of the extra fee. We are sorry you feel that was not acceptable but we hope you will consider the Bay Motel in the future.
5out of 5
by A verified traveller

Perfect location

Posted 12-Mar-2016 on Wotif
Clean and comfortable motel. Perfect location right opposite beach with walking distance to everything you need. Staff were so friendly and welcoming. Parking was tight though would Definately stay here again
Comment from Hotel Management
12-Apr-2016 by Simone, Hotel Management
Thank you for such a lovely review. It's very rewarding to receive such positive feedback on our staff and facilities here at the hotel. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back again soon for another pleasant visit. Kind Regards, Simone
3out of 5
by A verified traveller from coffs harbour

close to everything

Posted 07-Mar-2016 on Wotif
Pros: close walk to the heart of byron bay and across the road from the beach
Cons: more soundproofing would be good as street noise is loud and restaurant next door is open till late
Location: bay hotel is next door, beach and surf club across the road, many restaurants and shops only a short walk away
small, old motel, but rooms are fresh and modern parking is limited and tight the staff are very pleasant and helpful
Comment from Hotel Management
13-Jul-2016 by Bay Motel, Hotel Management
Thanks for your comments