Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by Benny from Järna, Sweden

Posted 14-Apr-2016 on Hotels
Väldigt trevligt par som tog emot en med öppen famn kändes det som när man anlände! 2min gångfärd till stranden och centrum Väldigt mysigt!
Comment from Hotel Management
13-Jul-2016 by Simone, Hotel Management
Thankyou
5out of 5
by Judith from Main Beach

Great in every way

Posted 09-Apr-2016 on Hotels
Very comfortable and enjoyable one night stay. Beautiful modern decor and very comfortable bed. Excellent friendly service
Comment from Hotel Management
11-Jun-2016 by Simone, Hotel Management
Thank you Judith, for staying with us, we are very happy you had a great time. Hope to see you all again in the near future. Kind Regards, Kevin & Meredith
5out of 5
by David

Posted 16-Mar-2016 on Hotels
Comment from Hotel Management
11-Jun-2016 by Simone, Hotel Management
Hi David, thank you for your review we are so happy you had such a pleasant stay look forward to your future stays. Kind Regards, Kevin & Meredith
3out of 5
by barry

Not recommend only good thing close to beach

Posted 15-Mar-2016 on Hotels
The lady was really nice when we arrived maybe to nice. But when we left 5 minutes later complained claiming we trashed her room and tryed to change as another $50 dollars to clean room . there was 5 of us and i think she wanted us to make beds and clean room.all we done was leave towels on floor and beds weren't made and clean dishes on bench.no sign to say wash dishes. Not happy jan as she abused us on the phone .the room was surposed 2 bedroom which it wasn't. 3 beds in 1 room 1 bed in main room.no privicy with 5 people going to toilet all night
Comment from Hotel Management
11-Jun-2016
Thank you for your time to write your review. Unfortunately management and cleaning staff made a decision at the time of your departure that the room was left well beyond the normal standard of cleaning therefore we notified you of the extra fee. We are sorry you feel that was not acceptable but we hope you will consider the Bay Motel in the future.
5out of 5
by A verified traveller

Perfect location

Posted 12-Mar-2016 on Wotif
Clean and comfortable motel. Perfect location right opposite beach with walking distance to everything you need. Staff were so friendly and welcoming. Parking was tight though would Definately stay here again
Comment from Hotel Management
12-Apr-2016 by Simone, Hotel Management
Thank you for such a lovely review. It's very rewarding to receive such positive feedback on our staff and facilities here at the hotel. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back again soon for another pleasant visit. Kind Regards, Simone
3out of 5
by A verified traveller from coffs harbour

close to everything

Posted 07-Mar-2016 on Wotif
Pros: close walk to the heart of byron bay and across the road from the beach
Cons: more soundproofing would be good as street noise is loud and restaurant next door is open till late
Location: bay hotel is next door, beach and surf club across the road, many restaurants and shops only a short walk away
small, old motel, but rooms are fresh and modern parking is limited and tight the staff are very pleasant and helpful
Comment from Hotel Management
13-Jul-2016 by Bay Motel, Hotel Management
Thanks for your comments
4out of 5
by patricia from wasaga beach

happening place

Posted 26-Feb-2016 on Hotels
two night, drove up to the light house, a must.
Comment from Hotel Management
13-Jul-2016 by Simone, Hotel Management
thanks for taking the time to review.
3out of 5
by A verified traveller from Queensland

Rustic hotel across from the beach

Posted 25-Feb-2016
Pros: Great location
Cons: Room quality, wifi
Location: Beach, restaraunts, bars
Paid for a remodelled king room, upon arrival we were told that it was over booked and that they have another room they could put us in. It was in the back of the hotel facing the alley, the room was clean but straight out of the 70's. Wifi had no signal. There is also construction directly across the alley that starts up at 7 am. It was not what I paid for. I was offered no sort of reimbursement for taking a lesser value room. Great location, friendly staff, I won't stay there again.
Comment from Hotel Management
11-Apr-2016 by Simone, Hotel Management
Thank you kindly for taking the time to share your feedback after your recent stay with us. Please accept my sincerest apologies that your experience was not to the standard you would have liked to receive, nor one we aim to deliver. Assisting our guests during their stay is of great importance to us and trust the staff member you approached was happy to help. We will certainly take your comments on board and discuss with the team. I do hope that you do stay with us again in the future, so that we can demonstrate our true standards and our commitment to exceeding guest expectations.
5out of 5
by A verified traveller from BNE

Perfect location and A+ staff

Posted 21-Feb-2016 on Wotif
Great location with walking distance to everything. Was nice to park up the car for a couple of days but not miss out on anything. Live music all around you. Merideth was a very nice manager who was friendly and helpful the entire time. Highly recommend!
Comment from Hotel Management
12-Apr-2016 by Simone, Hotel Management
What a delight to hear you had such an excellent stay with us! I was also very pleased to learn that you found our new manager Meredith to be very friendly and helpful. I will ensure your kind words are shared with everyone. Thank you again and we hope to see you at the Bay Motel very soon.
4out of 5
by Elenor from Göteborg

Bra läge!

Posted 16-Feb-2016 on Hotels
Mycket bra läge med trevligt personal. Rummen är lite slitna men bra storlek och det mesta finns!
Comment from Hotel Management
13-Jul-2016 by Simone, Hotel Management
thanks for taking the time to review.