Search Shopping Hotels in Bury St Edmunds

"This hotel is good value for money. It is a bit dated but it is clean and comfortable. You get what you pay for"

"The hotel was welcoming. The staff were friendly and helpful. Breakfast was high quality. Having on site parking was good (but expensive at £28 per night).The bed was comfortable. The only negatives were that the wardrobe hanging space was too small (it was awkward to hang clothes 'sideways on`; you could not hang a long dress in it) and there was insufficient drawer storage space."

"Comfortable stay, and great breakfast "

"Good location, characteristic hotel and restaurant."

"Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer."

"Room was clean, staff helpful and friendly, breakfasts good, wide choice of food. Cafe a bit of a let down, average pizza, poor beef (=gravy) curry, often crowded with laptops."

"Hotel and staff are fab this is my 3rd stay within months and it’s now a firm fav, what makes this hotel is the nice clean rooms but mostly the brilliant staff they cannot do enough for you, they treat you like a friend, polite cheery and knowledgeable. The brekkie is a buffet style vegan sausages to order should you want them, scrambled eggs mushrooms sausages bacon beans hash browns and hot porridge, lots of cold foods and the bread selection is great. Just what you need to start the day. Easy to have food delivered in from local shops should you need too but the food in the hotel for evening meal is nice and fairly priced."

"Rooms were clean, equipped with what you need. Lovely touch to leave sweeties in your room. Beautiful gardens, and very friendly staff."

"The classic room we booked was very tired and dated. The walls, especially around switchesX were marked, worn and grubby. The bathroom was especially bad, dusty, mouldy and generally needs a refurb - I felt dirty using it! The decoration, fixtures and fittings were extremely dated. The carpets were marked and stained. The hallway was like a labyrinth, and creaked loudly as other guests walked down it past the room. The outlook was a rear court yard, very minimal natural light in the room. The room doors slam loudly, so between that and the hallway our sleep was disturbed often. The bed was average, small double - bedding was clean at least. We were charged £10 extra for a bed for our 2.5 year old son to sleep in. Nobody asked us how our visit was, even on check out. The rest of the hotel looks in need of a good clean and refurb."