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"Our room overlooked the River Ouse and was ideal! The views were stunning and York Minster looked majestic in the sunlight. The room was clean and tidy. The bathroom was equally clean and tidy. Staff on reception were warm, friendly, welcoming and helpful. Parking was undercover, safe and secure which was reassuring. Our only issue with parking was venturing out to Harrogate and Knaresborough for the day and not finding a parking space available in the hotel on our return! So we used Marygate car park overnight which was a delightful walk along the riverside to the next bridge. "

"The apartment was so well stocked. Lots of items to make our self catering weekend easy. Even a Bluetooth speaker which we didn’t expect. Location was great too."

"The hotel is very clean and all the staff are helpful and amazing. They are very prompt in responding to requests. On check out, I needed somewhere to keep my luggage as I did a little wander around the town whilst I waited for a lift and they happily kept my luggage in safe storage, The breakfast was excellent and the dining area was good; not crowded. I will give special commendation to Dony and Alicia at reception! ☺️"

"Lovely stay, reasonably priced. The breakfast was the only let down really, but it was complimentary. I'd rather pay and have some mushrooms and black pudding, and nice eggs! The waffle maker was good though."

"What a place. Great from start to finish. Check in was a breeze was bags being taken to swift check in and shown to the room. Room was lovely and was very spacious and even included a big deep bath. Drinks in the bar were great and morning breakfast was delicious and I loved the a al carte option. Spa is not to be missed, so relaxing and well worth the money"

"Great location, great room, really made our stay special."

"Lovely clean room, very spacious. Used the self check in system which worked so well, no complaints overall. "

"The beautiful old Hotel is in a great position, right next to the station and close to city centre. The staff are all lovely and very helpful."

"Nice clean hotel. Shame it's not always competitive on price as I would use it more "