The hotel was clean and well maintained. The staff were generally courteous and spoke English well. However, some of the advertised amenities were not available: there was no laptop for use by patrons as indicated under "business services", and the massage service was not available either.
I tried the hotel restaurant and it was disappointing. The food was average -- nothing special at all. The staff also had a significantly higher tolerance for inappropriate behavior by a patron inside the restaurant than I would have thought for such a venue.
A man began literally shouting on a phone call
-- cursing, swearing and insulting some of the patrons in the dining area. The staff allowed that to go on for much longer than appropriate, stating that he was staying in the hotel, so ¯\_(ツ)_/¯
I opted to eat in my room.
When I called the restaurant to collect the tray, they told me to leave it outside in the hall where it stayed for literally hours. I eventually took it down to reception myself. So much for room service, I guess.
If I could sum up my stay in one word, it would be 'average'.