Hotel Palmera Real

Property class: 3.5

Choose dates to view prices

A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Palmera Real. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Room

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
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About the area

Bucaramanga is home to Hotel Palmera Real. Custodio Garcia Rovira Cultural House and Holy Family Cathedral are local landmarks, and travellers looking to shop may want to visit Acropolis Shopping Mall and Cabecera Shopping Mall. Centro Cultural del Oriente Colombiano and Eloy Valenzuela Botanical Garden are also worth visiting. Visit our Bucaramanga travel guide
Map
Metropolitan Transversal Module 1, Close to the Transport Terminal, Bucaramanga, Santander, 680004

What's nearby

  • La Flora Ecological Park
    6 min drive - 2.6 miles
  • Acropolis Shopping Mall
    6 min drive - 1.8 miles
  • Santander Technology University
    6 min drive - 1.8 miles
  • Cacique Shopping Mall
    7 min drive - 2.4 miles
  • Cabecera Shopping Mall
    7 min drive - 3.0 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    41 min drive

Restaurants

  • Puente el Bueno
    10 min walk
  • Restaurante Verona
    7 min drive
  • Empanadas 1A
    5 min drive
  • Ponques Pan
    5 min drive
  • La Oficina Clave Latina
    5 min drive

About this property

Hotel Palmera Real

  • Property highlights
  • At Hotel Palmera Real, you can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also find perks such as:
    • Swimming pool
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
    • A computer station, a porter/bellboy and luggage storage
    • A front desk safe, tour/ticket information and ATM/banking services
  • Room features
  • All guest rooms at Hotel Palmera Real feature thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and minibars.
  • More amenities include:
    • Bathrooms with showers
    • 32-inch LED TVs with cable channels
    • Mini fridges, daily housekeeping and desks

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Frequently asked questions

Does Hotel Palmera Real have a pool?

Yes, this property has a pool.

Is Hotel Palmera Real pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Palmera Real?

Check-in start time: 11:00 AM; check-in end time: 1:00 PM.

What time is check-out at Hotel Palmera Real?

Checkout is at 3 PM.

Does Hotel Palmera Real provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 35000 per vehicle applies.

Where is Hotel Palmera Real located?

Situated in Bucaramanga, this hotel is within 3 miles (5 km) of Acropolis Shopping Mall, Santander Technology University and Center for Events and Exhibitions. Provincial Viaduct and La Flora Ecological Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palmera Real Reviews

7.8

Good

8.4

Cleanliness

6.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Next to bus terminal. Super convenient
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing is that it’s not very visible, there is a module 1 in the address, but it’s only written at the top of the building that is hidden by the ceiling, so it’s not very intuitive to locate the hotel, even if you have the GPS.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La tensión del personal fue excelente, las habitaciones limpias en general muy bien servicio
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage que l'insonorisation ne soit pas aux normes europeennes! Mais il ne faut pas rever quand on se trouve dans un pays pauvre!..... C'est tres pratique quand meme de se trouver si proche du terminal de bus!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi experiencia

Excelente servicio, muy amables, solo no me gustó que no tuvieran un equipo de cómputo disponible para los huéspedes en caso de necesidad, por lo demás excelente...
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very good location if you arrive on a late bus, it’s right at the bus station in bucaramanga. Or if you arrive in a bus then have to go to the airport in the Morning early. Taxi to airpor is $32k. The staff were friendly, watch out for them trying to charge you IVA tax on your room. This seems to be very common in colombia. I had to explain that I was a tourist and shouldn’t be charged it. She refunded me the 19%. The room was clean and it has hot water.
Stayed 1 night in Mar 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio de 3 estrellas por un servicio de 1 estrell

Muyyyyy​ mala
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hotel de precio razonable

Habitación da a la calle, mucho ruido
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noisy place

The cover pictures don't tell the Real story. This hotel is located next to the bus terminal Our room back onto the exit ramp for the terminal so ever bus that left through the night we knew it was on it's way. The picture of a quiet little cabana on a hillside isn't even close to what get.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo válido si te interesa estar cerca del termina

habitación con mucha humedad el Wi-fi no llegaba a la habitación
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción cerca al terminal de transporte

Es una muy buena opción para estar de paso en la ciudad de bucaramanga, queda al lado de la terminal de transportes y aún así no se escucha fuerte el ruido de los buses y puedes descansar. Es agradable, las habitaciones amplias con aire acondicionado y personal muy atento. Los centros comerciales más cercanos quedan a 15 o 20 minutos en coche según el tráfico. El centro de bucaramanga es más lejano.
Verified review

6/10 Okay

Disliked: Property conditions & facilities

muy costoso

Muy costoso para lo que ofrece. No hay piscina. Es un charquito. Seconsiguen buenos hoteles en bucaramanga por 100.000 pesos. Al precio no volvere.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena zona de relajación
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Es un buen hotel, lo recomiendo
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

Buena ubicacion

El Hotel tiene buena ubicación pues se encuentra dentro del terminal de transportes,el parqueadero no queda en el mismo hotel y para ingresar al restaurante se debe salir del hotel. El jacuzzi no presentaba una buena limpieza y contaba con una abertura que succiona con mucha fuerza y podría causar un accidente.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un espacio còmodo y aceptable

En general el hotel es bueno, sus cuartos confortables y las zonas humedas buenas. El problema que tiene es que se encuentra en el terminal y se siente un poco de ruido de carros en la noche, de la misma manera el acceso al mismo no es fàcil.
Verified review

6/10 Okay

Liked: Staff & service

Logical hotel for overnight stay near bus terminal

We arrived in Bucaramanga late at night and were departing by bus early in the morning for San Gil. We selected Hotel Palmera Real because it is directly next to the bus terminal; in fact, it's practically a part of it. The hotel room was very basic, but mostly as advertised. The photos made the rooms and grounds look a bit more modern than we found, but the room served the purpose of a short-term crash pad. Not surprising, the location is fairly noisy, and we were woken up quite early by buses and the hotel staff. Overall, it is definitely conveniently located, but is a bit pricey for what you receive.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque el sector daría para pensar q no es un buen hotel, en realidad es muy confortable y bonito.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me sorprendió

Este hotel se encuentra dentro de la terminal de transporte de Bucaramanga y me encantó. Es muy bonito, pequeño, cómodo, con zona húmeda acogedora para pasar un buen rato. No se siente ruido, ya que está al extremo del movimiento de los buses. La atención fue excelente. Fue un gran acierto haber escogido este hotel para nuestra estancia en Bucaramanga.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort