Title: Hotel Chicamocha Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chicamocha Family-friendly hotel with 3 restaurants and 2 outdoor pools ![3 restaurants, international cuisine](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/aff614dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/f0f64ce2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Studio Suite | 2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/2af66a4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Studio Suite | 2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/2aca8c1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/be407050.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chicamocha, near San Pio Park, offers a family-friendly retreat with international dishes at three restaurants, spa treatments like massages and manicures, and in-room WiFi. The outdoor pool complex is enjoyed by all, and visitors consistently praise the helpful staff. 8.4 Very good ## Popular amenities - - - Pool - Bar - Gym - Room service ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2193304&PinnedHotelID=2193304&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/f211147c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Executive - 269 sq ft - Sleeps 2 ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/d177fc0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Executive - 279 sq ft - Sleeps 2 ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/3ea3a496.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Executive - 279 sq ft - Sleeps 3 ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/611613c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Bedroom ### Highlights Air conditioning LCD TV 2 bedrooms Hairdryer Private bathroom Minibar Cable channels Daily housekeeping - Sleeps 2 - 1 King Bed OR 1 Queen Bed ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/ef86e45d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning LCD TV 2 bedrooms Hairdryer Private bathroom Minibar Cable channels Daily housekeeping - 291 sq ft - City view - Sleeps 3 - 3 Single Beds ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/5c3eb6fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning LCD TV 2 bedrooms Hairdryer Private bathroom Minibar Cable channels Daily housekeeping - 291 sq ft - Sleeps 2 - 2 Double Beds ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/eae036be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 2 ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/36c78cf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard - 279 sq ft - Sleeps 2 ![Junior Studio Suite | 2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/2aca8c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Premium bedding 2 bedrooms Hairdryer Private bathroom - City view - Sleeps 3 - 1 King Bed ![2 bedrooms, minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/3000000/2200000/2193400/2193304/2f860c93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 484 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Chicamocha.h2193304.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Chicamocha.h2193304.Hotel-Information) ## About the area Located in Bucaramanga, Hotel Chicamocha is in a shopping district. Megamall Shopping Center and Canaveral Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque del Agua and San Pio Park. Travelling with kids? Make time for Panachi, or enjoy an event or a match at Alfonso Lopez Stadium. [Visit our Bucaramanga travel guide](https://www.expedia.co.uk/Bucaramanga.dx552) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.12473%2C-73.11384&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GTBzQsqLntwiRxEgiuT09tvs8SU=) Calle 34 No 31-24, Bucaramanga, Santander, 680002 ### What's nearby - Megamall Shopping Center - 8 min walk - 0.5 miles - Canaveral Mall - 11 min walk - 0.6 miles - Alfonso Lopez Stadium - 2 min drive - 1.6 miles - Universidad Industrial de Santander - 2 min drive - 1.6 miles - Cacique Shopping Mall - 3 min drive - 2.0 miles ### Getting around - Bucaramanga (BGA-Palonegro Intl.) - 50 min drive ### Restaurants - ‪La Cocina De La Abuela - ‬1 min walk - ‪El Viejo Chiflas - ‬2 min walk - ‪Tastyzón Los Tejaditos - ‬2 min walk - ‪Restaurante Tony - ‬3 min walk - ‪Super Concha - ‬3 min walk ## About this property ### Hotel Chicamocha Upscale family-friendly hotel near Canaveral Mall Located close to Megamall Shopping Center and San Pio Park, Hotel Chicamocha provides free English breakfast, 2 coffee shops/cafes and a playground. Treat yourself to a facial, a manicure/pedicure or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with pool umbrellas - A round-trip airport shuttle (surcharge), meeting rooms and a 24-hour front desk - Smoke-free property, a gift shop and concierge services - A front desk safe, a computer station and a TV in reception - Guest reviews speak highly of the helpful staff Room features All 160 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Free toiletries and hairdryers - 50-inch LCD TVs with cable channels - Wardrobes/cupboards, daily housekeeping and phones ## Similar properties ![Sun deck](https://images.trvl-media.com/lodging/3000000/2810000/2803100/2803072/0a0cba0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dann Carlton Bucaramanga Sotomayor - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 1,007 reviews £57 additional charges may apply 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2803072&PinnedHotelID=2803072&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/20000000/19240000/19239900/19239835/1d942ac2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Hotel Bucaramanga Floridablanca - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 662 reviews £59 additional charges may apply 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=19239835&PinnedHotelID=19239835&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15530000/15524100/15524062/c6d1d65d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Bucaramanga Sotomayor - 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17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=15468470&PinnedHotelID=15468470&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/115000000/114380000/114376700/114376606/880fc764.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HVD Inn Cabecera Bucaramanga - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 10 reviews £38 additional charges may apply 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=114376606&PinnedHotelID=114376606&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9640000/9632200/9632152/456b63f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Buena Vista Express Bucaramanga - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 158 reviews £42 additional charges may apply 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=9632152&PinnedHotelID=9632152&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/7000000/6700000/6698100/6698084/397400de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Juan Internacional Bucaramanga - Pool - Breakfast included - Free WiFi - Restaurant 8.4 Very good 120 reviews £43 additional charges may apply 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=6698084&PinnedHotelID=6698084&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi; wired internet (COP 70,000 per day) - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request - Area shuttle (surcharge) - Onsite parking available only on request - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Free English breakfast available daily 6:00 AM to 9:30 AM - 2 coffee shops/cafes - 3 bars/lounges - 3 restaurants - Snack bar/deli ### Restaurants on site - Candelazo - El Ancla - Hueco Karaoke Bar - Piscina - Zaborarte ### Things to do - 2 outdoor pools - 24-hour health club - 24-hour pool access - Arcade/game room - Billiards/pool table - Children's pool - Full-service spa - Playground - Sauna - Steam room - TV in common areas ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Pool umbrellas ### Full-service spa - Body scrubs - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - 5 steps to reach entrance - Accessible airport shuttle - Front entrance ramp - Handrails in stairways - Lift (81 centimetre wide door) - Pool access ramp on site - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-width doorways (203 centimetre wide) - Wheelchairs on site ### More - 10 floors - 2 buildings - Art Deco architecture - Ballroom - Banquet hall - Built in 1982 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Contactless check-in and check-out are available ### Check-out Check-out before 1 PM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of COP 80000, per pet, per day, plus a deposit of COP 150000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 10 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: COP 9.00 per night - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wired Internet: COP 70000 per day (rates may vary) - Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: COP 1 - Pet deposit: COP 150000 per stay - Pet fee: COP 80000 per pet, per day - Service animals are exempt from fees - Facilities fee: COP 9450 per person, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property caters to LGBTQ+ guests 24-hour pool access Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chicamocha Bucaramanga Hotel Chicamocha by Sercotel Hotel Chicamocha Bucaramanga Hotel Chicamocha Hotel Hotel Chicamocha Bucaramanga Hotel Chicamocha Hotel Bucaramanga ## Frequently asked questions ### Does Hotel Chicamocha have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day. ### Is Hotel Chicamocha pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of COP 150000 per stay and a fee of COP 80000 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel Chicamocha? > Limited spots are available. ### What time is check-in at Hotel Chicamocha? > Check-in start time: 3 PM; check-in end time: anytime. ### What time is check-out at Hotel Chicamocha? > Checkout is at 1 PM. ### Does Hotel Chicamocha provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 8:00 AM-8:00 PM on request. A fee of COP 45000 per vehicle applies. ### Where is Hotel Chicamocha located? > This family-friendly Bucaramanga hotel is located in a shopping district, within a 15-minute walk of Megamall Shopping Center, Parque del Agua and San Pio Park. Canaveral Mall and Alfonso Lopez Stadium are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Chicamocha Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 164 8 - Good 109 6 - Okay 33 4 - Poor 17 2 - Terrible 12 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.8/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Anirban 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay! ##### Anirban Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Narendra 18 Jul 2025 Liked: Amenities Very friendly reception staff.very good locstion ##### Narendra Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Michael 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel great full breakfast. Convenient location. Active night life area. ##### Michael Stayed 1 night in Mar 2025 ### 10/10 Excellent #### JUAN 21 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best place to stay with friends. ##### JUAN Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Marvin 23 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities This place is great!! ##### Marvin Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Jose 17 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is such a great hotel with excellent staff. ##### Jose Stayed 3 nights in Oct 2023 ### 8/10 Good #### Paula 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a very nice hotel with an excellent spa and restaurant. The beds were hard, but some people prefer them hard. The location is very convenient and the pricing is excellent. Loved the restaurant. Breakfast is pretty much the same every day, but hey, it's included. No complaints. ##### Paula Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Kleber 9 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Staff is friendly and food isn’t that bad. ##### Kleber Stayed 5 nights in Oct 2022 ### 10/10 Excellent #### Ernest 1 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Incredible staff and service. Food was excellent and always a seat open at the restaurant. Only concern is the neighborhood surrounding is less family friendly and more of a club and bar scene, but the hotel itself is the best option in Bucaramanga for travelers with pets ##### Ernest Stayed 15 nights in Jul 2024 ### 10/10 Excellent #### Nubia 16 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the thematic of the bedrooms, especially the cleanliness and home feeling that you can feel when you are in the hotel. ##### Nubia Stayed 1 night in Feb 2023 ### 8/10 Good #### yuris meliza 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A superb hotel staff with excellent service. Rooms are more of a European style, basic. If one thing needs updating it would be the matresses. The mattresses in our room, were a bit hard and you could feel the springs. Restaurant menu was great and quality of food generous. Will stay again ##### yuris meliza Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Nathan 30 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What I saw on this stay with Hotel Chicamocha can be summed up in Total Quality Management, well done. ##### Nathan Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Teres 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful in the front desk and in the restaurant. Breakfast was great, buffet style. The common restrooms need upgrade, cover yellowing. The room was clean and comfy. ##### Teres Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Timothy 18 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay This was a great hotel. Very clean and comfortable accommodations. The staff was great and very helpful. The room was comfortable and good hot water flow for the shower. Internet-great. Breakfast-great. Definitely worth staying here again. Great job everybody. ##### Timothy Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Lillybeth 13 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Loved it. The only thing was the bed was too hard and really noisy outside ##### Lillybeth Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Edgar 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel at an affordable price. We stayed for 4 nights and have to say I am quite impressed with the quality of the service, always delivered with a smile. Room as clean and relatively spacious, the food at the restaurant by the pool is of the highest quality offering local dishes and outstanding service. I also tried the SPA, and they were able to accommodate a massage on short notice. Certainly when traveling to Bucaramanga in the future I will stay here again. ##### Edgar Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Marvin 17 Jun 2024 Liked: Amenities Great!!! ##### Marvin Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Marvin 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved it. ##### Marvin Stayed 3 nights in Dec 2023 ### 8/10 Good #### Haydee 15 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Noise outside the hotel ##### Haydee Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Javier 1 Sept 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It was fine …. But the hotel requires a renovation Urgent 🚨 old, old ##### Javier Stayed 1 night in May 2024 ### 4/10 Poor #### Hernando 14 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service It’s a nice hotel but they charge for something that I don’t understand why. ##### Hernando Stayed 1 night in Jul 2022 ### 8/10 Good #### Nancy 7 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the staff and the quickness of attention for the customer and the breakfast. What I didn’t like is the noisy neighbors and the bad internet connection. ##### Nancy Stayed 19 nights in Apr 2023 ### 2/10 Terrible #### Verified traveller 4 Aug 2023 Disliked: Staff & service #### Do not stay here We got stained towels, an overstuffed fridge that caused and accident and were basically called liars by the staff. We also paid exorbitant fees unfairly for attempting to clean the mess of glass from the overstuffed fridge. It definitely feels as if our nature of tipping and taking care of the staff was taken advantage of and when asked to speak to someone in charge of everyone, we were given a runaround and not resolved at all. Will never stay here again and don’t recommend it given the staffs multiple times that we were taken for fools and ripped off. ##### Verified traveller Stayed 9 nights in Jul 2023 ### 8/10 Good #### MARIA DEL PILAR 28 Apr 2025 ##### MARIA DEL PILAR Stayed 1 night in Apr 2025 ### 6/10 Okay #### John 14 Mar 2025 Liked: Cleanliness Place could use some freshening up but was overall nice ##### John Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Ona Beverly Hills Heights](https://www.expedia.co.uk/Arona-Hotels-Beverly-Hills-Heights.h22115819.Hotel-Information) > > [Pet-Friendly Hotels near Chateaux de la Loire](https://www.expedia.co.uk/Chateaux-De-La-Loire-Hotels-Pet-Friendly-Hotel.0-0-d6210444-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Carlton Hotel](https://www.expedia.co.uk/Prestwick-Hotels-Carlton-Hotel.h8438059.Hotel-Information) > > [N285 Hotel Insadong](https://www.expedia.co.uk/Seoul-Hotels-N285HOTEL-INSADONG.h88430378.Hotel-Information) > > [Hotels in Westcliff-on-Sea](https://www.expedia.co.uk/Westcliff-On-Sea-Hotels.d182688.Travel-Guide-Hotels) > > [Lyndene Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Lyndene-Hotel.h24302420.Hotel-Information) > > [Elaf Bakkah Hotel](https://www.expedia.co.uk/Mecca-Hotels-Elaf-Bakkah-Hotel.h7081480.Hotel-Information) > > [Hotels in Capri](https://www.expedia.co.uk/Capri-Hotels.d9469.Travel-Guide-Hotels) > > [Hotels in Walberswick](https://www.expedia.co.uk/Walberswick-Hotels.d3000009480.Travel-Guide-Hotels) > > [Hotel Nazionale](https://www.expedia.co.uk/Desenzano-Del-Garda-Hotels-Hotel-Nazionale.h1641185.Hotel-Information) > > [Dolphin Rooms](https://www.expedia.co.uk/Cleethorpes-Hotels-Dolphin-Rooms.h15115530.Hotel-Information) > > [THE 1O1 Bali Oasis Sanur](https://www.expedia.co.uk/Denpasar-Hotels-THE-1O1-Bali-Oasis-Sanur.h5993520.Hotel-Information) > > [Fairmont Bab Al Bahr](https://www.expedia.co.uk/Abu-Dhabi-Hotels-Fairmont-Bab-Al-Bahr.h2933393.Hotel-Information) > > [Seaside Grand Hotel Residencia](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Seaside-Grand-Hotel-Residencia.h551997.Hotel-Information) > > [Adina Apartment Hotel Berlin Mitte](https://www.expedia.co.uk/Berlin-Hotels-Adina-Apartment-Hotel-Berlin-Mitte.h2496209.Hotel-Information) > > [Hotels in St. Helier](https://www.expedia.co.uk/St-Helier-Hotels.d4306.Travel-Guide-Hotels) > > [Hotel Reymar](https://www.expedia.co.uk/Malgrat-De-Mar-Hotels-Hotel-Reymar.h1487425.Hotel-Information) > > [Aberdeen Northern Hotel](https://www.expedia.co.uk/Aberdeen-Hotels-Northern-Hotel.h41522.Hotel-Information) ### Flights > [Flights from Zhengzhou (CGO) to London (LHR)](https://www.expedia.co.uk/lp/flights/cgo/lhr/zhengzhou-to-london) > > [Flights from Nice (NCE) to Athens (ATH)](https://www.expedia.co.uk/lp/flights/nce/ath/nice-to-athens) > > [Flights from Aberdeen to STO-All Airports](https://www.expedia.co.uk/lp/flights/abz/sto/aberdeen-to-stockholm) > > [Flights from Ramsgate (MSE) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/mse/gla/manston-to-glasgow) ### Cars > [Van Car Hire in Malta](https://www.expedia.co.uk/Van-Car-Rentals-In-Malta.d111-tVan.Car-Rental-Destination-Class) ### Activities > [Things to do in Vico Equense](https://www.expedia.co.uk/Things-To-Do-In-Vico-Equense.d6046795.Travel-Guide-Activities) > > [Things to do in Ifrane](https://www.expedia.co.uk/Things-To-Do-In-Ifrane.d180504.Travel-Guide-Activities) > > [Things to do in Odemira](https://www.expedia.co.uk/Things-To-Do-In-Odemira.d6140725.Travel-Guide-Activities) ### Packages > [West Midland Safari Park](https://www.expedia.co.uk/West-Midland-Safari-Park-Kidderminster.d6173457.Attraction) ### General > [Visit Nashville](https://www.expedia.co.uk/Nashville.dx178291)