Search Hotels Near Bruce Monroe Community Park Dog Run, Washington

"The hotel has great decor, and the room was big and well appointed with a fantastic view - but the service was patchy, and the hotel’s overuse of tech and AI in favour of actual service was genuinely annoying. For example: We arrived about 8pm after a long flight from abroad (with a young child) and after asking how to sort dinner, I was told on check-in that the room service wasn’t operating that night (with no explanation or apology). Dragging a jet lagged child to the restaurant wasn’t feasible, but I was offered no solutions, and when I asked if I could use Ubereats or similar, I was told I could but would need to collect it myself from the lobby (less than ideal with a sleepy child - this is definitely not a hotel staffed by people who understand children). Once it was delivered, I asked the hotel for crockery, cutlery and glassware and was only able to reach an AI answering service, so I ended up running around the hotel’s bar and cafe to collect whatever I could find - which was basically only flimsy, unusable disposable plastic ware. On our second morning I attempted to order breakfast room service, which has to be done through a QR code with no ability to engage with a human, and has to be paid for by credit card rather than charged to the room. I was told there was an error and after clicking on the notification several times I realised it had charged my card 5 times - and the food didn’t even arrive! It was only after I phoned the front desk anything was done"

"I had to wait after 5 pm to get my room because they didn’t have my room ready"

"All good thx"

"Not sure why this place has a resort fee. But maybe because the rooftop was closed out of season while I was there (opens Memorial Day?) The gym is big and well outfitted, but no pool or sauna or even showers outside the main room. There is a restaurant/bar on-site that is nice, but being a guest doesn’t seem to have any benefit. Good location, nice building. Some of the staff were helpful, others seemed overworked or generally put out. We had a major issue with no hot water for several hours which went uncompensated even though I explained I had to take a cold shower to get ready for my event. No attempt to get me to a space with a hot shower available. The nighttime door was locked and keys wouldn’t get us in, so another guest had to let a group of us in, no staff in sight. Made me nervous to go out later, so I stayed in. Pretty room, nice art, overall could be a luxury stay if the staff could keep up with the issues guests experienced."

"Staff wasn’t great. Room wasn’t cleaned. Better service could be provided. Good overpriced and kit quality. "

"Kind of a converted multistory motel situation with terrible views "

"Room was clean. I loved the hotel atmosphere. Staff was very friendly and helpful."

"Third time I have stayed here. Clean, quiet, relatively inexpensive. I wish they served a guest breakfast. "

"I lovw the Lyle ...it's been our D.C go to foe several years!!"