Search Shopping Hotels in Brockenhurst

"The superior double room was clean, the bathroom was ok but the bath is small. The building is tired and in need of renovation. We used the spa and had a massage which was excellent. Breakfast was good."

"Swapped out sea view room, sadly, but hotel had an old world charm and the hottest swimming pool I've ever been in. That's not necessarily a good thing unless you're someone that doesn't want to swim and then you're fine. Staff were warm and welcoming, lots of flash cars on the driveway. Really liked the look of the rooms by the pool. Breakfast was a bit busy and staff a little frazzled but pleasant. The wallpaper in the bar was amazing. Wonderful location, the higher the floor the better - if you're put on the first floor (like us) and not given the room you're booked, then you're clearly not an A-lister... :-). Room was wonderful."

"I would describe the stay as travelodge level rooms- fairly basic. Probably a 2-3 star stat. Standard of cleanliness isn’t great- the room had a faint smell of damp or urines. The mugs in the room were also dirty The facilities were surprisingly impressive- a good sized pool and proper gym. We stayed here and spent the first day in Portsmouth and the second day in Chichester. It’s a good and accessible location."

"The room was really nicely done and I appreciated the little extra touches like biscuits, hot chocolate sachets, and nice bramley toiletries. It was a bit dated in places (eg bathroom door chipped at the bottom, a couple of moths, and noise from other rooms using their water and walking upstairs). The staff were very friendly and attentive, making for a nice check in and check out experience. The pool, steam room, sauna, and jacuzzi were so lovely. It was a peaceful area that felt modern and clean. It was a little small so felt busy at times (eg waiting to use the jacuzzi) but was really great to have at this hotel. The rain shower in the bathroom was also really lovely. Breakfast was great with a really nice selection all round and full size pastries and pancake machine a real bonus! "

"I loved my stay at Leonardo! Cosy room, beautifully decorated spaces, and a lovely staff. The location was perfect for me- a short cab or a meandering walk from the rail line, right across the street from stunning parks. My only complaint would be a few missed spills and stains in the room, but the core items, bed, shower, toilet, were perfectly clean and maintained."

"The hotel lovely & is in a lovely area with nice grounds & staff were very helpful & friendly. But… Being a cancer patient I get very hot & cold so always book a room with air conditioning ( we even have it home !) The air conditioning in the room was being refurbished & I was not told this until I couldn’t find the remote control. We had a fan & had to leave the window open so not a good sleep due to noise outside & being hot. So we went to the spa, pool was to cold for me so Hot tub it was.. no that wasn’t even bath temperature. The sauna / steam rooms were tiny 4 people max & they were full. So we left. Dinner, 4 restaurants I think & Only offered a table at one of the restaurants ( Thai ) which was very nice. Continental Breakfast was ok & wasn’t busy & fancied cooked food, but waited 45 minutes for eggs on toast ! Coffee ran out & no staff to be seen. So we left.. My wife liked the place so maybe it’s just me being ill with lack of patience & wanting everything to be perfect !!!"

"About the clean room some spiderwebs Not big deal, the rest all cleaned. About the Staff everyone 5 🌟 It's a fresh breakfast, but insufficient food for the price to pay. About the parking all good have plenty space. "

"Ok stay."

"Staff excellent very clean pool very good disappointed there was no disabled access to the spa"