Brecksville Reservation Holidays from £806

Nice upgraded property.

The location is ideal. We had dinner reservations at the Marble Room on Saturday night and tickets to the Guardians game at Progressive Field on Sunday. Both were an easy walk from the hotel.

The best thing was when I checked in the woman behind the counter told me we've been waiting for you, which I've never been told in my life and I thought that was some extraordinary customer service.

Great hotel with the mission of providing service to those in need of support for their loved one. Limited options in the area besides the hotel for food options. Sunday buffet was a disappointment and the serving dishes were dirty.

We only stayed one night, everything was fine. I do think families live there, there were a lot of kids running around in pajamas and slippers, and the pool was bombarded with kids. No thanks.

only negative things I can say are: The elevator was broken down when we checked in and we had to walk 12 flights to our room. Was fixed with in a few hours There were some cobwebs in the corner of our room. The parking is non existent unless you want to pay over $50.00 or more to valet park and what is available is hard to see and find, better visibility would help as to parking ramps.