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Overview of Embassy Suites Cleveland Rockside

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  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, One King Bed, Accessible

    3.7/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, King, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, One King Bed, Non-Smoking

    4.4/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, One King Bed, Roll In Shower

    3.9/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, Non-Smoking, Accessible

    4.1/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 6
    • 2 Double Beds
    More details
  • Suite, Accessible, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 6
    • 2 Double Beds
    More details
  • Suite, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 6
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Non Smoking, Corner

    Room amenities

    • 350 sq ft
    • Sleeps 5
    • 1 King Bed
    More details
  • Suite, Two Doubles, Non Smoking

    4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 6
    • 2 Double Beds
    More details
3.8
Good
Rating 5 - Excellent. 385 out of 978 reviews
5 - Excellent 39%
Rating 4 - Good. 267 out of 978 reviews
4 - Good 27%
Rating 3 - Okay. 161 out of 978 reviews
3 - Okay 16%
Rating 2 - Poor. 95 out of 978 reviews
2 - Poor 10%
Rating 1 - Terrible. 70 out of 978 reviews
1 - Terrible 7%

4.0/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities
The location was very comfortable regarding not a lot of noice, the room was ok, the bed cover had something stuck to it, the microwave was missing the plate that goes in it, the ice machine had no ice, the floor needed to be cleaned of mud or severe dirt stains, even though the bed sheets and room smelled clean
Stayed 1 night in Feb 2021

1/5 Terrible

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience worst hotel that I’ve ever been too. I knew it would be bad when it took me 1hr 30mins to check in but still tried to keep a positive attitude. Masks were not worn nor enforced by staff. The list of things that went wrong can go on and on. I had reported these problems and was refunded. I will never stay at this location ever again. Again do not stay here.
Stayed 1 night in Feb 2021

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness
Noise from the hallway/atrium echoed into the room. The room was not cleaned to my liking, though the bed appeared clean. The thermostat topped out at 73 degrees, so it was a bit chilly for me. Overall, friendly staff, easy accessible parking, complimentary breakfast, and a place to rest my head for the night.
Stayed 1 night in Feb 2021

3/5 Okay

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 2 nights in Jan 2021

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